Groupon

I have used Groupon to advertise my business in the past and the only reason I would give them any stars is because their platform engages a large audience. Beyond that, Groupon operates a business that is not only unethical, it is crossing the lines of engaging in illegal practices. I strongly urge any business thinking of working with Groupon to use great caution! Groupon allowed an advertisement to be posted using my company name and business location without my permission. Not only did they post an ad without consulting (I operate a sole proprietorship) but they absolutely refused to take it down when I notified them. I was told that as long as someone operates as a sub-contractor, they can advertise using any business location they chose. Groupon did not request or receive any documentation to show an affiliation with my company or location. When I spoke to Groupon and told them that I did not have a sub-contractor working with me nor did I want anyone advertising that they worked out of my business location. I was told there was nothing that they can do. They refused to take it down. I am baffled that Groupon allows anyone to sell vouchers without requiring proof that they are in fact a legitimate owner or employee of the advertised establishment. Not only is Groupon promoting false advertising, they are potentially creating false reviews for an unknowing company. I truly hope that The Better Business Bureau looks into this practice further as it could be detrimental to small businesses.

Some things are good. Don't buy hotel rooms here though. I meet good small business owners at an initial discount. The savings is enticing and I often stay with those I have great experiences with

All of the dresses that are advertised for Ideeli.com on Pandora (when i am listening to it) or impossible to find. Why do they advertise such nice dresses that are not actually sold by Ideeli?

Great site to get the stuff you would by in a store or go on a day trip for a huge percent off. They even have vacations on this site it is worth checking out.

The only things I have purchased through Groupon were TERRIBLE and the emails were incessant --- even after I thought I unsubscribed! I had to go to my email filters and actually block anything with the word 'groupon' in it to get rid of these emails. Like a virus - do not take the bait from this nightmare!

Would have gave 5 stars, but I once bought concert tickets, they cancel the concert change of venue I try to get a refund and he never came through. (Was the red cat Jazz concert,

I'm in love with Groupon... one site for you all to get the best deal in shop. Eat. Stay. Travel
I had personally tried and I'm happy.
Thanks Groupon for bringing smile on our faces.

I was excited to received this "wonderful deal" l bought 4 of them for $10 each, they sent me 4 miniature pairs of earrings that may be worth $0.25 each. Totally disappointed, l went to their website to start the return because they are offering FREE RETURNS when you buy it, but when l tried to return them they said that it was a FINAL SALE!... What a joke! DON'T BUY FROM THIS COMPANY IF YOU DON'T WANT TO LOSE YOUR MONEY.

I joined this website last week and when i tried to purchase something was told my address did not match the address on my credit card which is not true. I figured it was just a glitch in the system and never bought anything. Imagine my surprise when I had 20 $1 transactions to my card for no reason. I tried calling their "customer service" line which told me due to the "Holidays" (It is almost March - they must have a huge St. Patricks Day crowd) they have a high call volume and I got transefered to a voicemail telling me to try their live chat. This is the live chat I already tried and when I brought up my issue was disconnected and no can not re-connect using my name and e-mail. So I made up a name and e-mail shcockinly got through but was kept waiting for over oh wait I am still waiting 20 minutes later. So considering I have never used this site and I have still been charged I don't plan on ever using this site.

DO NOT a purchase anything from here. They take ur money then tell you it didn't go thru, they did it to me twice! And keep telling me they never took my money! I have not received a penny back yet!

TERRIBLE EXPERIENCE!

I ORDERED A PAIR OF SHOES OVER 10 DAYS AGO & WENT TO TRACK IT SINCE I HAVE NOT HEARD ANYTHING AND IT SAYS "AWAITING FULFILLMENT" I EMAILED CUSTOMER SERVICE & I WAS GIVEN THE RUNAROUND... I AM EXTREMELY DISAPPOINTED IN THE LACK OF CUSTOMER SERVICE. I WAS TOLD THAT I NEED TO "WAIT THE 12 DAYS NOTED ON THE FINE PRINT"... THIS IS RIDICULOUS. DO NOT PURCHASE FROM GROUPON! THEY SUCK.

I'm what you call a Groupon junky. I buy A LOT of coupons and try out a variety of different business at a heavily discounted rate. I have to say that predominately my experiences have been very positive. The only negative experience that I had has been with one hair stylist (I don't remember the name) who simply refused to honour the coupon for a manicure that was included in the price so I was forced to get a refund. The refund process was painless, I email Groupon customer service and explained to them the situation and they immediately refunded the full amount on my credit card. It was as simple as that. More recently, I purchased a Groupon for fitness classes and I had a blast. For $20, I got 30 classes and an opportunity to try a bunch of studios using one pass. Thank you Groupon and MetaBody! I have tried out other deal sites and I have to say that I had problems with a few of them, because they don't properly screen their merchants and the refund process was none existent as they simply gave me the runaround until I threatened to contact my credit card company. Overall, I give Groupon 4 stars! I would have given it 5 stars, had it not been for that one experience I had with the hairdresser.

I purchased a Groupon deal for Peachy Parking in Atlanta. When I tried to use it, Peachy said we are not taking Groupons. I'm trying to get a refund from Groupon, but they won't answer chat, they have no phone support, & I have not received satisfaction from the email I sent. What a RIPOFF. Stay away from Groupon and Peachy Parking.

We now use Groupon for a TON of things, and next we are going to use their travel deals to Europe.

It is crazy great how many good deals we have gotten on GROUPON. It almost makes you feel like you are taking advantage of the vendors...

I HIGHLY & TOTALLY RECOMMEND GROUPON as your FIRST 'go to' for anything, and I mean anything.

And BTW, their customer service is great too, so if you have a problem, they actually DO FIX IT, and QUICKLY

Ideeli is unreliable and extremely shady. You never know if you will actually get what you pay for. A month ago I ordered several things that arrived at my doorstep 3 weeks later. When I finally got the package, I discovered that they sent me the wrong item and yet it was labeled correctly with the correct description. While I know mistakes happen, this really bothered me because it seemed extremely shady. First of all, why did I receive a random item that I didn't order instead of the dress that I paid for? And why was the LABEL correct? It's like someone intentionally did that hoping maybe I'd forget about it or something.

Afterwards I contacted customer service expressing my frustration, and she said that the item was out of stock. Hold on - they had THREE WEEKS to let me know this. Instead, they send me a DIFFERENT item with the correct LABEL, so maybe someone should have known that maybe these two thing don't match? I could think of so many other business practices that would have been better than what ideeli did.

I had $39.99 in store credit from a previous purchase which I returned, opting for the store credit instead because I planned to use it in the future. However, after this incidence, I asked customer service to fully refund that credit now that I am never buying anything from this site again. However, they instead decided to give me the refund with return shipping deducted, essentially stealing more of my money.

I've purchased with no issues in the past but I have literally stopped going on the site completely ever since this problem. I am not going to let ideeli steal my money again.

I purchased Pure Collagen Instant Face-Lift Serum on 3/6/2012. I still have not received the order. I have contacted their customer service multiple times and my purchase did not get mailed out until a little over a week ago. I was provided with a USPS tracking number that does not work and all I got from Groupon customer service was "call USPS and see where your package is". My package is MONTH and A HALF late.

Hi I recently bought a long term parking with Groupon at the page 10-Day Parking Pass at
JFK Airport, don't buy it. I spent like 1 hour this place doesn't exist. Almost lost my flight.

Let me first say that I have been a customer of ideeli/ideel for at least 4 years, and have only had occasion to contact customer service since they changed to ideel. Since then the ordering and shipping policies have changed for the much, much worse. The merchandise is cute and well-priced but if you have even a tiny problem with your order, do not expect any help at all. I am currently trying to change the shipping address on my package (of over $250 of items) because paypal provided an old address. The items have not shipped out yet, and absolutely no one at ideel customer service will even attempt to help me with the problem! I am going to be charged for these items and they are going to ship them to an address they are well aware is not mine because they are not willing to change the address after my order is placed! This is pure insanity... they will lose their merchandise, any money they would have made after I recoup from my credit card, and finally my business. I just don't understand a company that is willing to operate like this.

I have had many fun excursions when using this website. For example lavender field farm visit in Virginia. Peach picking in Demarest Farms in NJ for the summer.

50 % of the stuff i am buying from group on are absolutely rubbish and i end up paying more money than i am saving... obviously groupon does nothing about it!

Horrible! Charged multiple times- Im having to go thru my bank to get the money back, etc. Never again! No one will email me etc. First time last time customer!

Horrible customer service, pretentious, judgemental, some of the worst I have experienced from a large company. I tried to contact repeatedly to resolve, no response. I will never buy again.

Groupon has the best deals in everything from restaurants, spas, events, clothes, goods & simply everything at discounts that are usually at least 50% off so you can't beat that!?:-)