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Groupon has a rating of 1.6 stars from 5,267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 291st among Daily Deals sites.
This company does not typically respond to reviews
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
We were so excited my husband was given this as a birthday gift…. The extra expenses have been ridiculous… extra $100 each to fly out from Brisbane… extra costs to sit together on flight… car hire for 3 days cause a very basic motel is not near city, beach, etc…. We were not honoured any of our three Friday and Saturday night options… had to fly out on a Thursday… taking away our income (haven't even gone and down $1060)… gosh I hope our bottom of the peeking order destination is worth it!
I love Groupon, but deals should have a longer redemption period.
I bought several items from ideeli and never had any difficulties
Please the original site back. I refuse to shop Ideeli Groupon
Very nice. I've found a lot of cool discounts! It is the best thing for your shopping!
Great options if looking for something different or at last minute.
Makes sure to read offer carefully! Services offered maybe better than products sold.
They have cool stuff, but their return policy isn't very good.
Hi Lola,
Thanks for your feedback (which I always appreciate). I also welcome your suggestions on how you'd like us to enhance our return policy. Please feel free to email us at support@ideeli.com with any additional feedback.
Best,
Jason Faria
Sr. Manager Customer Service
Businesses are truly hurt by groupon.com Thats all that needs to be said
Pretty solid coupon site. For online shopping it seems they are always updated.
I come onto Groupon all of the time to find papajohns pizza coupons. Well worth it.
The best site i've ever seen. A large number of coupons. I use them very often.
Pretty good place to find several deals for you and your friends.
Gain trust and grow your business with customer reviews.
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
Hi Mead,
Thanks so much for your comment! I'm so glad to hear that you are enjoying your shopping experience. If I can ever assist you with anything, please don't hesitate to let me know.
Best,
Jason Faria
Director, Customer Service