Groupon

I've ordered a present for my husband which never ever arrived, but they took the money for it of course. I was trying to contact them several times, they were pass me from one department to another and then nobody helped me at the end. I'm so upset and I will never ever use this site again. Disappointing and the customer service is the worst ever. Do not use, I don't recommend it.

I bought a deal from groupon for the Jennifer Bradley Class for a 1 hour make-up. I tried calling the lady at the center to book an appointment several times for weeks but she never answered the call or would tell me to call back at another time.One day she told me she will call back in two days. Never did.and guess what? The promotional value has now expired.
Bad company and poor customer service.

I have been increasing disappointed in Groupon. I made a purchase, they didn't address the package correctly, so it got shipped back to the seller. I have been waiting for this package for two weeks, and now all they said they could do is refund my money. I am not satisfied with that outcome. I wanted what I ordered. It was their error, they should have rushed me out the item, after making the mistake.

The worst customer service experience ever. I ordered a pair of sandals weeks ago, 16 days to be exact and still have not received them, When I chatted live with an agent who has no customer service skills said she has to do an investigation and it will take another 8 days. I asked to speak to a supervisor and my request was avoided. They will not cancel my order or issue a refund. Frustrating.

I purchased two get away vouchers, confirmed with Air Bridge Travel, but when it was time to fly they failed to present me a confirmation number for air tickets. Called to the hotel - reservation has never been made. Worst service ever. They might refund me the money, they have not done it yet, but that's not the case: they hold this amount for half a year doing nothing. It's a smack! Never deal with them!

Ideel was the one website I could find business dresses, cocktail dresses, and ball gowns from. As a tall woman they carried my styles and sizes. They also had some of the best accessories. Now I have no where to go to buy these things. Bring Ideel back! I liked it the way it was. Shame on you Groupon for taking it away!

I've placed approximately 5 items (handbag, shoes, dresses) from Ideeli. I haven't had any problems. Each item arrived in the timeframe posted on the website and was the correct size/item. The only issue I've had is that some items (1 pair of shoes and handbag) were below the level of quality I expected. However, I have not yet dealt with customer service, so I can't offer an opinion.

Worst customer service! They 'lost' my deliveries twice, and even after calling a hundred times to figure out why this was happening, and prevent a repeat, after ordering several times from them! I was met with, " I'm sorry, we will cancel your account if you want, and oh, by the way, if you want the items that were misplaced, we will place you on the waiting list!"