Groupon

I have found some really great deals on Groupon. My favorite ones have been those to try new restaurants in the area that offer a 2 for 1 deal. My problem is that I will by the deal and then for some reason not be able to use it right away. The old adage "out of sight, out of mind" definitely applies to me. The good thing about Groupon is that even if I miss the expiration date of the deal, the money I spent buying the deal is still usable at that restaurant. If anything, I wish Groupon would send more reminders of when you are getting close to expiration dates.

I ordered 2 separate times from Ideel and received my first item without problems. My second item was a Sue Wong dress on 7/3/15 that was to be delivered at last date on 7/15 at which time it is still pending shipment. I emailed and got excuse that it was not their fault but I give them credit that they did respond quickly in customer service. Later on 7/14 I check my on line banking and find that on 7/12 and 7/14 they charged me double for this item. I emailed them again and received email that they had received my complaint. The 24 hr response is almost over and they have not responded or taken one of the charges off. Is this some type of scam and how can I get this taken off if they refuse? Has anyone else been double charged for items? Be careful when you order items from this company!

This company is awful. They sent me the wrong products. Customer service was rude when I informed them of the mistake. I returned the products, I waited a week after it arrived at warehouse to contact them regarding my credit. They told me to wait longer- then they only credited me one product. I had to contact again. Did not get full refund until a month later. They're customer service correspondence is via email which I didn't like.

Use at your own risk. Pros: they do offer some great deals from companies you probably use daily but their are issues with this. Cons: In my opinion you loose relationships with the business by using a Groupon in their store. These business owners usually always loose money on these deals which groupon markets as getting them new customers. I think the owners turn on you for using groupon discount in their store. It is a good and bad site at the same time.

I have ordered many groupon goods and have generally been very happy. Even my mystery purchase was nice. I got a great headphone set. Once I received only one of a set of bamboo cutting boards and they simply gave me a total refund and let me keep the one they had sent. The only bad experience was with an inferior quality sheet set. They actually tore apart after just a month or so. Otherwise, I really have enjoyed my products and groupon's service.