Groupon

Since Group On customer service has been outsourced to India, their customer service is terrible. I bought a salon service for $69.00 and have called the salon and left voice mail messages, emailed them with no response since february. I even drove to the salon only to find they had moved and their website was taken down. I was told by Group On that there was nothing they could do after contacting them 3 times.

Spent over 1 hour on the phone with Harry & David after I couldn't get their site to accept the voucher code. Neither could either of the 2 different customer support people who "helped" me. Don't know which company is the problem because I cancelled the purchase from Groupon. Now waiting for Groupon to refund the $ to my cc. What a giant waste of time over $14.99.

I was sold two vouchers to businesses that were closed and not refunded. My husbands account was hacked into on their site. Customer survice is absolutely rude and even the businesses visit through them say they are awful to work with.

Basically what I learned is that if a hair styist needs to list on Groupon, there's something wrong.
Lower prices are the hook but the service you get in return ends in going to someone else anyway.
It's a temporary fix, not a repeat good experience.

I did the majority of my shopping with them. I really enjoyed myself without the crowds. I will give one input. This is across the board. Companies attempt to save money with the automated services. BIG ERROR! HUMAN contact is a must! Computers brain capacity is INPUT! HUMAN Input. But they have no feelings. HUMANs get frustrated and get turned off. PLEASE! Get away from this practice!

I bought two coupons so far, that offered a great deal on massages and facials. Pretty much half off. I would recommend that you look into the business before you buy the groupon coupon, see the schedule, services and reviews. Also read the fine print before you pay - what days the coupon works, the expiration date and such. You only have 3 days to get a refund.

Although I have purchased from their site. Their customer service is HORRIBLE. The whole referral credit is bs also. I have referred 3 sibling but bc their credit card has the same billing address they refuse to credit me, other sites did not have an issue with this. Instead they were arguing with me and being very rude.

Really nothing worth purchasing. There are a ton of deal sites out there. The customer service isn't the best and I really enjoy working with Half Off Depot! They have really good timing with everything that goes on in the city.