GuitarFetish

Well...I build guitars. Sometimes for money but mostly for myself. I play 340 shows per year, I'm endorsed by several major companies like Seymour Duncan and EMG, as well as Quilter Amps. I've had a few guitars. These are garbage. I've ordered a few necks from them, all arrived with crazy bad fret work. The latest has a truss rod that doesn't do anything. When I asked for a replacement neck they needed "pictures of the truss rod not working" in order to provide a replacement. Give me a break. I'd have to film a whole video for them. Since I'm filming at this point, on my own dime, I think I'll just film the process and upload it to my youtube channel as well as my social media outlets.

The good: their pickups can be a great value. Some of their guitars also, like the Slick products even though I am not a fan of relic.

The not-so-good: I moved and changed my address with no pending orders. When I signed in recently to order, the site had my old street address but my new city, so it only partially retained the info. That plays into this next issue. When I ordered it applied a discount but dropped the discount when I paid. Contacted customer service, and no response nearly two weeks later. The money has already been removed from my account but nothing shipped.

Received a guitar case either damaged or defective. Sent an email, after reading their warranty policy realized not much recourse especially when you have to pay return shipping.
Do not recommend, false savings

It's easy to summarize my experience with G F. Awful service + awful product = Stay away. I bought an acoustic as a Black Friday special and it was nothing but trouble. Warped top, crazy bad fret sprouts, bad action, badly wrinkled pick guard.

Slow to respond via email, only way to communicate. This body and neck are absolutely garbage. No matter what I have tried to get intonation and halfway decent action, it cannot be accomplished with this horrible instrument. Hate to even call it an instrument. Wish I had done my homework and read reviews. Won't ever purchase from them again. Anyone interested in buying a very nice looking piece of garbage?

I bought what was marketed as a Floyd Rose replacement Tremolo arm. Received it a week later and it didn't fit my 1998 Jackson King V Floyd Rose tremolo. Contacted guitarfetish about getting a return shipping label as the product was mis-marketed. They said I would have to pay the shipping to send it back, even though this is their problem. So I can spend a total of $6 in shipping to get refunded $5. Lousy customer service and an overall time waster. Look somewhere else for parts. Odds are, they'll send you parts that won't fit your guitar.

I received a Guitar Fetish Tele Thinline body the other day and was surprised and very impressed with the quality, especially for $69. It was double boxed and inner box was bubble wrap, body was damage free and in beautiful condition. It was sanded smooth but of course before finishing it will be grain filled and sanded. There were some kerf marks from band saw on sides where saw turned around curves nothing that a bit of sanding won't remove. The pics are before any finishing work. I had read a lot of negative comments and reviews on line especially about customer service, not the case for me I sent an email about shipping date and was answered in a few hours. Body arrived in a few days. I have only ordered a roller bridge from them before so was apprehensive about what I would get but it is all good.

Sold me a complete piece of junk body with dents all over it screw holes completely in the wrong place neck pocket broken and the wrong size, i could go on. They didn't offer me a refund! Customer service was appalling, I am not an angry person and I really don't complain for no reason, trust me avoid!

Purchased a brass tremolo block. Mass was decent but poorly finished. Tremolo arm hole machined at an angle(not 90 degrees) and would not line up with trem plate. So pretty well useless except for hard tail application.
I sent pictures that clearly show their promise of fitting a Squier Stratocaster was inaccurate. Their remedy was for me to ship the item back for a refund and that the block was designed for a floating application only. That is clearly not in their description.
Could have purchased the same crap from China at a fraction of the cost.
Once burned, twice shy.

As a longtime 'Custom' Guitar' builder I was very pleased to find several months back Guitar Fetish on line! I have only purchased a variety of Pickups and hardware from these folks, and have only good things to say about the quality, and quick shipping of my orders. So far have not needed their customer service, but have had some technical questions that they answered promptly and accurately!
Their prices are almost impossible to beat especially in the same quality range! They have added $$ and customers to my business!

I order parts from here cause they are cheap! And for that reason is to learn how to make a cheap guitar that you can have fun and rock with. Eddie Van Halen. Tom Morello, and many more use guitars they built. This Website and Service is Awesome! Keep it up... sheep only complain.

I ordered this B-Stock item knowing full well what I was ordering and they delivered just what I had selected from their stock and in a very reasonable time. Yes there were things that needed to be corrected but I knew how to fix them and actually the guitar turned out to be a bit better than what I thought I would be getting. I've seen some of the less than flattering comments, and for me at least, know what you are ordering and I think you'll be satisfied with your purchase.

I purchased a tone wood acoustic and liked the guitar. Purchased another one and had a problem with the neck upon delivery. Tried to contact guitar fetish thru their customer service a few times but there has been no response. Saved me from buying 2 more electrics from them.

Ordered several Strat and Tele bodies for builds. They have all been equal or better than the Fender bodies I have worked on. Ordered a Strat neck for a low expense build. Will have to see if that is ok. Sometimes you just have to massage parts to get them to fit. Even on bodies I have made. I don't have a CDC machine so cutting and shaping the old fashioned way. My only complaint is it usually tales 4-5 days after I place an order before it is shipped. Most of my other suppliers ship with 2 days.

I have bought parts from them 3 times with no problems. You have to know what you need and be an educated buyer to get parts at 1/4 the price of stewmac. If you buy clearance items you will get dirty scratched player pieces that need lots of adjustment and some parts. I like to tinker with guitars and think its well worth the effort to build a bargain. Whats right for me may not be right for you.

Purchased an XV-820 from them. Shipped and received in a timely manner, Surprised at the overall quality at this price range, Playable out of the box... low action. No fret buzz. Tuners could be better but work well enough. Frets are a tad bit sharp but aren't bad enough to cut you. I like the neck. Feels a little on the flat side. They were a little slow in responding to e-mails but they did respond. I would buy from them again if the mood struck me for another inexpensive guitar.

Just purchased and installed a set of E70 Locking Tuners for my PRS SE Santana. They work perfect. THey are heavy duty, solid, and after days of play, my tuning remains spot on. You will not be disappointed with these tuners. THere is no way other tuners warrant over $100 for a set of tuners when you can get these great tuners for less than $40. Order was processed quickly and delivery was fast.
I'll purchase again from Guitar Fetish.

Should give you a little guidance and make it clear that the products need to be finished. It wasn't clear that the products would not fit together and needed major adjustment to fit. Wood was good. Also they sent one of the bodies with no hole drilled for the input. That was terribly useless. Had to throw one away. Buyer beware!

Created a beautiful Offset guitar all from parts at Guitarfetish. Apart from initially sending me a neck that didn't fit and another one that still needed a little work to fit the neck pocket
And it was high gloss and not matte as I ordered I am happy with the build and have been using on stage regularly.

I have bought from Guitar Fetish for over 15 years. I have received only one item that was not up to par with what had expected. I know the products and do not expect a $100 part for $10. They run a little slow sometimes, they are a small staffed company, that helps keep the prices low. If you need to have someone give you a backrub and fawn over your build, maybe this is not the company for you. A no nonsense guitar part supply company - not Starbucks.

I read all of the negative reviews on here and chuckle. Walmart has ruined people. Guitar Fetish accurately describes their parts, they give warnings about ensuring fitment, and provide detailed measurements.

I ordered a factory buyout 335 copy for $129 - black Friday discount. The guitar was just as described. I knew it needed the action, neck, and bridge adjusted. I knew it had dings and needed nut work. For the money, one would expect no less.

What I got was a very good project guitar. You couldn't buy a kit for less. The fret work was good and the hardware was decent, just like they said it was.

I emailed customer service twice and received answers within a day. What more do you want? They tell you they are small so be patient and they will get to you as soon as they can.

I think they are a good site. People expect everything to be perfect even when they order stuff that doesn't go together. I will order again from them, because I am not a spoon fed baby.

I ordered a GFS telecaster body. After I placed the order I was informed of the potential 10 business day handling time ($18 shipping) when check out was completed. They did not send tracking info till the 9th day (two weeks) after the order. The body came with several very noticeable finish flaws. I contacted customer service to inquire about a resolution but I never received a reply.

I recently purchased several items from guitar fetish. Overall I found that the quality and value was quite high.

However one of the purchases that I made, a wiring harness, had several solder's break.

Two of the broken solders happened on the output jack were you plug the amp into the guitar.

I sent two emails asking for help, and had to wait almost a week for a reply. In the reply the customer service agent accused me of extending the cables because they were too short. In reality the solders had broke because they were too short and crappily done to begin with. And to make the solder I had to strip the wire further down. There wasn't room for that as the cable was almost the perfect length that I needed in the beginning.

I asked for a replacement cable and I assume that I was laughed at. So I bought my own.

Buy from guitar fetish at your own risk. 4 out of 5 times you'll get a good product That fifth time you'll have terrible customer service.