• GuitarFetish

GuitarFetish

Write a Review

Overview

GuitarFetish has a rating of 2.4 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GuitarFetish most frequently mention customer service, neck pocket, and quality control problems. GuitarFetish ranks 51st among Guitars sites.

  • Service
    19
  • Value
    19
  • Shipping
    18
  • Returns
    14
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
2
38
See all photos
How would you rate GuitarFetish?
Top Positive Review

“So far so good!”

Michael P.
11/19/21

I received a Guitar Fetish Tele Thinline body the other day and was surprised and very impressed with the quality, especially for $69. It was double boxed and inner box was bubble wrap, body was damage free and in beautiful condition. It was sanded smooth but of course before finishing it will be grain filled and sanded. There were some kerf marks from band saw on sides where saw turned around curves nothing that a bit of sanding won't remove. The pics are before any finishing work. I had read a lot of negative comments and reviews on line especially about customer service, not the case for me I sent an email about shipping date and was answered in a few hours. Body arrived in a few days. I have only ordered a roller bridge from them before so was apprehensive about what I would get but it is all good.

Top Critical Review

“Wrong parts or poor fitting. What happened to these guys?”

Mik Z.
2/13/24

Ordered relic tuners, bridge and string guides. The tuners didn't fit the sleeves they sent so I spent an hour modifying. The bridge and string guides were brand new, zero sign of any relicing. If my last order is any indication, I'll get an oh well, tough luck reply or no reply at all. These guys used to be top notch quality control and service. Not so any more.

Reviews (90)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22) guitar fetish (22)
Thumbnail of user davidm2250
1 review
2 helpful votes
  • Send Message
October 3rd, 2019

In my experience with building guitars from their bodies/necks, I believe the overall quality of the materials is fantastic and are as advertised. Are they perfect right out of the box? No. But no one should expect them to be at these prices. You want to know why a Squier is so much cheaper than a Mexican or US made Fender? It's mostly in the finishing work. This is how GFS sells these necks and bodies so cheap - because there is a little finishing work involved in most of what they sell. The necks often require nut work (nut height and slot depths) as well as a fret leveling/crowning/polishing. Some bodies might require some sanding or filing here and there to ensure proper neck or tremolo fitment. Most true builders don't care about those things, and see the imperfections as a means of being more involved in the build and taking more pride in completing it. If you want all the finishing work done for you and just want a plug and play product, pay the extra and go with Warmoth, Allparts, or genuine Fender products. If you don't mind getting your hands dirty and put a little elbow grease into it, you can build a seriously sweet guitar for under $300. My latest build was a blue paisley strat with PAF pickups and a 70's style rosewood block inlay neck, Schaller style locking tuners, brass trem block, and stainless string saddles. Not only does it look, play and sound awesome, it's a unique guitar that you'll never see in a store. Best part is that it only cost $250 to build. Only reason i gave 4 stars is that orders sometimes take a while to fulfill, and shipping takes forever to get to the northwest where I am. Other than that, i've been nothing but satisfied.

Thumbnail of user randyr363
1 review
0 helpful votes
  • Send Message
April 1st, 2021

Yea wow. Just wow. I got a Floyd Rose tremolo and a jazz bass with case. All exceeded my expectations For the price! Just wow!

Tip for consumers:
Buy new !

Products used:
Jazz bass. All steel Floyd rose

Service
Value
Shipping
Quality
Thumbnail of user ts825
1 review
1 helpful vote
  • Send Message
February 12th, 2023

In mu opinion the guitarfetish site is a scam. There is nothing else to say but this site is making me type 100 characters.

Thumbnail of user walterg100
1 review
1 helpful vote
  • Send Message
September 9th, 2019

Everything I have purchased, over the years, has been "as described" and delivered promptly. I see bad reviews, but my experience has been great!

Thumbnail of user zackp8
1 review
22 helpful votes
  • Send Message
December 13th, 2018

If your goal is to build your own $100 Chinese guitar GuitarFetish will allow you to do so for only three times the cost.

Thumbnail of user isaack37
1 review
7 helpful votes
  • Send Message
September 6th, 2018

The last time I shopped at Guitar Fetish I received two defective products in the same shipment. Now I know it's common practice to send international buyers B-stock and defective items because it's hard to ship it back, but getting two defective products in one shipment seems a bit too blatant.

One of the products I didn't contact them about because despite the defect it functions okay (it was a stratocaster bridge and it had a trem arm thread that was drilled twice) but the other product I bought (a stratocaster pickguard) simply did not fit.

I contacted them about the fitting issue and all they said was that not all stratocasters are cut equally so it's up to me to modify the pickguard, when the description says that it's replacement that works for all stratocaster bodies. I had a different third party manufacturer pickguard before this one (WD music) and it fit perfectly without any modifications so I know they are lying to me. I've attached some photos. Note that barely any of the screw holes line up correctly and that the routes for the pickups don't line up either. Also the lower bout cutout is too shallow so it protrudes past the bevel of the body.

Not sure how they got something so simple this incorrect, but that's not my main problem. My main problem with Guitar Fetish is that they are simply denying their quality control problems, stating that in such budget products, defects are normal and that it's up to the buyer to make it right.

I've done business with Guitar Fetish a few times and when I was living in the US, I didn't have any problems. Now that I'm living somewhere else, all of a sudden I'm receiving lemons. On top of that, they deny any responsibility.

I would also like to add that apparently international buyers get screwed over often by this company. A quick google search for "guitar fetish defective" yields a top result for a TDPRI forum thread regarding their treatment of international customers. There's your proof that my experience isn't an isolated one.

I will no longer be doing business with Guitar Fetish. You should too, especially if you are an international buyer.

Thumbnail of user wayner273
1 review
4 helpful votes
  • Send Message
March 26th, 2021

Made a mistake in buying a trem from them with a steel block. Trem arm brok inside th blok, now $#*!.

Tip for consumers:
Avoid this bull$#*! by not spending a dime with this company

Products used:
Guitar bridge

Service
Value
Returns
Quality
Thumbnail of user jeffa282
1 review
2 helpful votes
  • Send Message
February 24th, 2020

Guitar Fetish flew my product to the nearest city in distribution I ordered on Friday and received my alnico v on Monday

Thumbnail of user jamesk94
3 reviews
15 helpful votes
  • Send Message
July 1st, 2015

I bought guitar parts and accessories from them and was pleased.

Thumbnail of user kevinc2570
1 review
0 helpful votes
  • Send Message
October 23rd, 2022
Verified purchase

... I prolly woulda given MUCH less. Here's my experience...
I bought it expecting the World out of the XV500- right out of the box.

The guitar was basically unplayable out of the box. It musta had 1/4" action on it.

So, I took it to a "guitar setup" shop and they too were not able to do much.
So, I was about ready to chuck it when I decided to try and straighten the neck
Myself.

After over ONE FULL TURN of the trussrod adjusment the neck straightened
Out, and this instrument is now playing at almost a fantasy-level of playability.
Most "Gibiphone" guitars I've ever played aren't as nice. ESPECIALLY not at this
Price point.

BUT... It took a LOT of tweaking to get there... Not "monetary" tweaking, but figuring
Out how seat the tailpiece and bridge and apply trussrod tension-- All the things that go
Into a "bench" setup.

I think there should be SOME sort of notice to the buyer that this instrument MAY
Need a full setup, but that may just be my experience... Personally I'd rather
Keep the pricepoint and tweak it... As it's sold as a "tweaker's" guitar anyway.

Thumbnail of user waylons2
3 reviews
1 helpful vote
  • Send Message
March 27th, 2018

Stuffs ok for the price. May have to do some mods but it not bad to deal with for a diy they're ok

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Email us: Order questions: dave@guitarfetish.com Guitar Questions: xaviere@guitarfetish.com Product Questions: sales@guitarfetish.com Returns: support@guitarfetish.com Web Support: websupport@guitarfetish.com Artist R...

Company Representative

Thumbnail of user chrisw612
GFS L.

How do I know I can trust these reviews about GuitarFetish?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GuitarFetish?