HelloTechReviews 470

This is by far the worst company to choose to work for as well as being a customer of. They drive the techs over 2 hours or more if the customer not home or for whatever reasons the customer don't want the service they only pay the tech 25.00. They lock customers in a contract and will not let them out for a year. I had a job today a customer had a problem with his PC as a Hellotech you can't wipe a computer clean they will ask you to do so under cover but they want the tech to buy windows that's 200.00 and they only paying 60.00 that includes travel for hours gas and to do the work. They are robbing the techs. They tell you if you accept a job it don't count against you if you see it's too far but they did not say they don't give a warning they will stop the tech from working. Customer asked for t tv mount but you have to dig in your pocket after driving for 2-3hours on your own dime but have to buy something to get the job you can't charge the customer for it they will give you 10.00 less than what you paid for it. I still have not been paid for the jobs I went to over 100 miles and having insurance they still take money from you. By far the worst to partnership with.

I signed up for 1 year. I used the service 2-3 times. After a year, I saw that I was charged the following month. I tried to cancel and was told I can't. They auto renew for A YEAR! Very shady. If I wanted another year, I would purchase it. I should not be forced because they hid it in fine print.

Total fraud. Terrible systems. BEWARE. Engaged them to install a Cove Security system. Only six sensors and a control panel. They sent out a 71-year old fellow who brought is wife along. He needed to read the installation manual prior to starting. He talked about himself, where he lived and how wasting 2.5 hours of our time. He never got the system to work and we cancelled with Cove while he was here. HOWEVER, he filed that he had installed it an it worked. We got charged, not once, but TWICE. Their systems are rather poor at best.

User beware, I would avoid these guys, you have no hope of getting your money back and are likely to pay more than advertised.

Absolute scam! Unethical, unprofessional and shady company. This company will steal your money, charge you for invalid services and then proceed to justify their thieving unethical nature

I made an appt. On one day to fix my printer. The tech Lawrence never showed up and did not call! Never had someone so rude. Made another day and time and they said they could not make that time!
Gave them one more chance to make another time and day and they could not make that! I was so angry. What kind of service is this? I gave you 3 different days with 3 different times and you could not make any? The people are very nice, but I told them I am going back to Geek Squad. Horrible Service!