• HiBid

HiBid

Write a Review

Overview

HiBid has a rating of 4.1 stars from 2,240 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 2nd among Auction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
1,045
Neutral
155
Negative
193

Instant Feedback

3,078 reviews

151
See all photos
How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,240)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction houses (144) bidding process (66) max bid (38) time bidding (45) auction company (51) credit card (47) customer service (45) auction companies (51)
Thumbnail of user darryll127
2 reviews
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

Flawless and easy to use. I now enjoy using them daily.

Reason I chose this business:

Alternative to Ebay

Thumbnail of user johnv2018
John - H. – HiBid Rep

We are thrilled to hear that you had a great experience using HiBid! Thank you for the 5 star review Darryl

Thumbnail of user beverlyr528
2 reviews
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

I found the bidding very easy and was given enough time to raise your bid.

Reason I chose this business:

It has some of the best auctions. Things that I am interested in.

Thumbnail of user johnv2018
John - H. – HiBid Rep

So glad to hear that you had a smooth and efficient bidding experience on HiBid! Our platform is designed to make the bidding process as simple and straightforward as possible, while still allowing for the excitement and competition of traditional auctions. We appreciate your feedback and hope you continue to find great deals on our site. Happy bidding!

Thumbnail of user henryy169
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Bidding is easy, but sometimes the shipping costs are too expensive.

Reason I chose this business:

Easy to search and bid on items.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your feedback! We understand that shipping costs can sometimes be a concern. We strive to work with auctioneers to provide reasonable shipping options and to display accurate shipping details in their auctions, but it ultimately depends on their individual business policies. We appreciate your input and will continue to explore ways to improve the shipping experience for our users.

Thumbnail of user roberte2129
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Lots of auction shipping is high but things can't find very easy

Reason I chose this business:

Auctions all over country hard to find items

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review and feedback! We're glad to hear that you find bidding on HiBid easy and enjoy the wide variety of auctions available. We understand your concern about shipping costs by auctioneers and our team continuously work with auctioneers to improve and provide competitive shipping to our bidders. Thanks!

Thumbnail of user perrya61
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

I am happy with the service as there are few timing/update glitches.

Reason I chose this business:

Preferred over other sites

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your fantastic review! We're delighted to hear that you find HiBid user-friendly and that you're satisfied with our service. Our team is continuously working to improve the platform and provide you with the best auction experience possible. If you ever encounter any issues or have any suggestions, please feel free to reach out to our bidder support line at (844) 775-4774. Thanks!

Thumbnail of user hiend11
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Exciting to the last second. Every item had a feel of discount

Great

Service
Thumbnail of user johnv2018
John - H. – HiBid Rep

We love that you find bidding on HiBid exciting Hien!

Thumbnail of user thomasw2834
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Website works great. Haven't had any problems so far.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for sharing the love! We're absolutely delighted to hear that you're enjoying your time on HiBid.

Thumbnail of user clairej131
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Fun auctions! Glad for the two minute soft close on popular items.

Thumbnail of user johnv2018
John - H. – HiBid Rep

We're delighted to hear that you're having a great time with the auctions on HiBid!

Thumbnail of user rodneyc374
1 review
0 helpful votes
  • Send Message
May 28th, 2023
Verified purchase

Great deals easy to use also like the way you are notified when out bid

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Rodney, thank you for your positive feedback in your review! We're glad to hear that you find our household auctions to offer great deals and that you find our platform easy to use. Happy Bidding!

Thumbnail of user michaelw6200
1 review
0 helpful votes
  • Send Message
June 17th, 2023
Verified purchase

I bid on one of the high ticket items in a local auction and all went smoothly.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Michael! Thank you for your review! We're delighted to hear that your bidding experience on one of our high-ticket items in a local auction went smoothly. Ensuring a seamless and efficient bidding process is of utmost importance to us, and we're thrilled that we met your expectations. We understand the significance of high-ticket items and the need for a hassle-free experience when bidding on them. We strive to provide a secure platform and clear communication throughout the process to make it as smooth as possible for our valued bidders. Happy Bidding!

Thumbnail of user jeffreyb2118
1 review
0 helpful votes
  • Send Message
June 10th, 2023
Verified purchase

I love the online auctions. Have found some great treasures at even greater prices.

Reason I chose this business:

I stumbled across it and have been hooked ever since!

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Jeffrey! Thank you so much for your review! We're thrilled to hear that you love our online auctions and have found some great treasures at even greater prices. Your kind words and support mean a lot to us. We're delighted that our platform has provided you with the opportunity to discover and acquire unique treasures. Our team takes pride in curating a diverse selection of items and ensuring that they are available at competitive prices, giving you the chance to find exceptional deals. Happy Bidding!

Thumbnail of user shannonb1262
2 reviews
0 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

Very good no issues and easy to navigate. Likely would recommend

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Shannon, thank you so much for your review! We're delighted to hear that you had a very good experience with our platform and found it easy to navigate. We're thrilled that you encountered no issues during your time with us. Happy Bidding!

Thumbnail of user frankz535
2 reviews
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

Very easy and fast to start bidding, once your logged in. Takes one minute.

Reason I chose this business:

A friend turned me on to it.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review Frank! We appreciate your support and look forward to continuing to provide you with an enjoyable and thrilling auction experience. If you have any suggestions or feedback to help us enhance your experience even further, please don't hesitate to let us know. Thank you for choosing HiBid!

Thumbnail of user monicab876
1 review
0 helpful votes
  • Send Message
May 26th, 2023
Verified purchase

Enjoy the auctions and great service during pick up

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your positive feedback! We're thrilled to hear that you had an awesome experience dealing with one of the auctioneers selling on our platform. If you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Happy Bidding!

Thumbnail of user chrisf1531
1 review
0 helpful votes
  • Send Message
May 26th, 2023
Verified purchase

Overall good experience, wish they listed model #'s on the auction listing.

Reason I chose this business:

Local auction houses

Thumbnail of user johnv2018
John - H. – HiBid Rep

Hi Chris, Thank you for your feedback and we're glad to hear that you had a good experience with the wheelchair auction. We understand that having the model number listed in the auction description would be helpful for potential bidders. We highly encourage our auctioneers to provide accurate and detailed item descriptions, including any relevant details such as the model number. We highly encourage our bidders to contact the auctioneer directly with any specific questions regarding the item they have up for auction on our platform. We appreciate your input and if you have any further questions or concerns, please don't hesitate to reach out.

Thumbnail of user mariek551
1 review
0 helpful votes
  • Send Message
May 24th, 2023
Verified purchase

Very easy to navigate. Received real time email updates.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your positive review! We're glad to hear that you found our platform easy to navigate and that you received real-time email updates. At HiBid, we strive to provide a user-friendly experience and keep our users informed throughout the bidding process. We appreciate your feedback and look forward to serving you again in the future.

Thumbnail of user michaelm11941
1 review
0 helpful votes
  • Send Message
May 24th, 2023
Verified purchase

All very organized and easy to follow, register, bid, purchase, ship, etc.

Reason I chose this business:

Looking for treasures, don't always have time for flea markets, garage sales, antique stores, etc.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're glad to hear that you found our process to be easy and well-organized. If you have any suggestions for improvement or if there's anything else we can assist you with, please let us know. We appreciate your feedback and look forward to serving you again in the future. Happy bidding!

Thumbnail of user dennisv308
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

First time Easy to figure out! Will recommend and use again.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're thrilled to hear that your first experience on HiBid was a positive one. We understand that using a new platform can sometimes be daunting, but we strive to make it as user-friendly as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team.

Thumbnail of user will21
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

Easy to use website. Very good experience. It's always been fun bidding from home.

Reason I chose this business:

Neat items for our house.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your positive review! We're thrilled to hear that you found our website easy to use and had a great experience with us.

Thumbnail of user robertp4645
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

I truly enjoy bidding on items through HI- Bid. Thanks.

Reason I chose this business:

For the convenience.

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're delighted to hear that you're enjoying your bidding experience with HiBid.

Thumbnail of user kathyk1090
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Pretty neat…. I wish there was a way to search your current auction while on line

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your feedback! We appreciate your suggestion to enhance the search functionality during live auctions. We'll take your input into consideration as we continuously strive to improve our platform. If you have any other ideas or questions, feel free to reach out. We're here to help and appreciate your support!

Thumbnail of user hazemg5
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

Great experience and friendly auctions.
Thank you for the followup

Reason I chose this business:

Easy to use and had the auction close to me

Thumbnail of user johnv2018
John - H. – HiBid Rep

It's fantastic to hear that your experience on HiBid was great. Your support and participation are greatly appreciated. Thank you for being a part of the HiBid community!

Thumbnail of user carolk1715
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

I like that you have live bidding upon closing. It is also so easy to use. Very convenient

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for your review! We're glad to hear that you appreciate our live bidding feature.

Thumbnail of user mikef2174
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Ppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppu

Thumbnail of user chuckd237
1 review
1 helpful vote
  • Send Message
June 4th, 2024
Verified purchase

Don't want to ************** *******050**************050

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

How do I know I can trust these reviews about HiBid?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HiBid?