HobbyKing

I finally navigated through their ordering pages & had my order all set. Clicked on "Pay". First I tried using PayPal, and only got very vague errors. I tried 3 times, no luck. Then I created an account & tried to use a CC direct. Also nothing but vague errors. Tried the Live Chat customer service & that was a complete joke. Canned responses, no concern I was trying to pay & couldn't get it to work. I will never order (or try to order) from this company again. Extremely bad...

Their support is awful. I contacted them twice and both times i was not satisfied. The first time i wanted to verify that i had received the genuine brand and not a fake which they were not able to do. The second time i discovered a fault with the product and we farted around for 3 weeks until they asked me to send the product back at my expense. That is unreasonable. The whole experience was a waste of time. In hindsite i would have been more happy spending less for a fake elsewhere.

I advise anyone to avoid these charlatans.
Their prices are only decent if you don't run into issues. Good luck with that.

Had 38 orders for HobbyKing, every time they ship through Singapore I get weeks of delays and that is using EMS and paying extra to get it in time, now I cannot tell where the hell is my order which was made on the 25 Nov.
Initially they said it was shipped. And I need to contact my post office!
Well I contacted Australia post and Singapore post to find out the order were not shipped yet.
Went back to HobbyKing and as usual they give you the rounds, at the moment they are doing an "investigation" with their warehouse, really the worst customer service ever and that for a customer how order 38 orders with them, they cannot give me my money back or my order. An absolute nightmare, always delaying replay, spent hours just trying to get an update on my case
Will never go back to the international warehouse ever, they have lost my business.
Sal

I know there has been problems with shipping for a variety of reasons, but things are turning around for Hobby King, I know this is exciting news for Hobby enthuists who want to get thier stuff for cheap, and quickly! The warehouse shipped over 2000 orders last week. Visit Hobbyking.com, there is an awesome selection of items for all your Hobby project needs - Collin

This site is absolutely terrible. I placed an order over 3 weeks ago. The credit card was charged immediately, and the status was switched to shipped within 3 days ago. Almost 3 weeks later, I can not find any information about where it is. I have tried to chat many times, but before I can even type what is wrong, the chat session ends. I sent an email 2 weeks ago, and have not got a reply. Of course there is no telephone number. I will try to get the credit card company to refund the money. Do not do business with this company their low prices do not mean anything if you cannot get what you ordered. I wish I could give it a zero star.