HomeAdvisor (Powered by Angi)

Most leads are false and they do not give a credit back. I have had leads tell me they did not do anything on HomeAdvisor; their work was done months ago; or there is never a response from lead via phone, text, email. They will only give credit back if number is disconnected AND email is returned. Most of the leads they give now are people who do not even own the home as they are price checking on homes they wish to buy and do work on. Stipulation used to be you had to be the home owner. Terrible company that just steals your hard earned money!

Did the quick survey on home advisor and got an estimate of costs. Thought that was it and I might contact someone later in the week because it was a weekend. Marquez lawn are called me in minutes and came out to do an estimate. They were very friendly and fairly priced. Worked hard and completed the job in 6 hours.

Mr. Scot reached out to me very fast. He was able to give me a quote in a timely manner.
The job only took i day. The fence looks amazing and i am so grateful for him coming to see about me.
I will refer Him to anyone that needs their fence repaired. Thank You. Ruth Murray in savannah ga

I needed to find someone to refinish my mother-in-law's floors in two weeks. I am from our-of-state, so I so I had no prior knowledge about where to start. Using Home Advisor, I had two qualified candidates come to her house and offer quotes within 24 hours. Work started the next week and finished on time. We are thrilled with the result and will use Home Advisor again.

When I entered my project into your site, you had no one to recommend... because I needed to get this done, I called and an agent gave me 3 phone numbers Belmont being one of them, thank goodness. I had all 3 come out to look at the work to be done and had 3 completely different bids in scope and price range, but because I found great reviews of Belmont, I chose him.
Then I was charged ($60) by you for one of the other companies. I called and asked if I was being charged for an estimate. It was taken care of, but definitely doesn't make me feel confident about the company... and no one could tell me why I was getting emails asking for payment.
I did tell Belmont I got his number only because I called and was insistent they must have someone to recommend. I assume he pays for this service and if I were him, I would not be too happy.

Good job in getting me somebody. You guys got right on it, and gave me a few people which I got 1 right away, and seem happy so far, will know better when the snow comes and see how it works out. Thanks

The crew arrived early, were efficient, courteous and thorough completing the job beyond my expectations. In fact I was so impressed By the team's work ethic I plan to hire them for snow removal this winter and laying some sod in the Spring

If you have been lucky enough to have a contractor from Home Advisor contact you... consider yourself fortunate! We have submitted two requests... one was 1 year ago and we are still waiting for someone to contact us to provide a quote. The other was submitted in February. We heard from only ONE contractor who says he only works in the summer months. At this point, even if I heard from anyone, I would be reluctant to use them based on the lag time for responding.

Total incompetence

They sent a non-licensed electrician to install a ceiling fan without a ladder.

He could not install it and never tried, as his ladder did not work. Her drove away.

Now they are trying to charge me for no work done

Very bad company stay away as they quote a low price and cannot do the job.

Additionally, they were extremely rude when trying to resolve the matter.

Stay away from them. They send unqualified handymen who is not licensed to do electrical work.

I looked into Angie and Home Advisor to get suggestions on who locally could redo our backyard with a new large patio. The suggestions were plentiful and the first contractor that was recommended was the one we selected. Very easy and painless process.

Despite hearing a gym buddy had a bad experience with the provider who served her family. I was pleasantly surprised by the warm, welcoming, and laid back attitude. Very easy to work with, personable, yet hardworking and gets the job done. Very happy!

Home Adviser allows anybody to say anything they want regardless of how vile and slanderous. They do not verify or filter complaints. Our qualifier is also a customer with a separate account and he owes Home Adviser $80 an even though OUR account is paid up, they shut off our leads and refuse to do anything about it. And get this, if they have to go after this other guy and terminate his account, they will terminate ours as well even though we're current on our tab.

I have gone to HomeAdvisor for most of the big jobs around my house. I have used them for several years. Recently, the lack of response from vendors is disappointing. I requested multiple quotes on a tile replacement job that was fairly large. I got 1 response. I have made a request to get roll off quotes and am still waiting for any response. I will still use them, but will have to start looking beyond HomeAdvisor for contractors willing to put in bids on projects.

I contacted this company to assist me in finding contractor to remove some material from my yard after I tore down an old storage building. The representative on the phone took my information, and told me that someone would contact me the following morning to give me an estimate on the work that I needed done.

NO ONE contacted me the next day. Don't waste your time dealing with these people. Hire a contractor yourself instead of depending on these people to assist you.

My experience was good, no complaints they called the day prior to ensure that the service was still needed. On instillation day the technician arrived as scheduled and completed his job in a timely fashion.

Needed quotes on upgrading/insulating our sun-room to extend our usage. Home Advisor provided several contacts for local contractors. I got very quick responses from the contractors and immediate follow-up from Home Advisor to see if I'd been contacted. I am new to this area and Home Advisor was extremely helpful in providing me with information about each contractor.

I recently began looking for a job with homeadvisor. I got a call from a sales rep a week ago telling me to sign up. I spent some time talking to her about how it worked and everything. I did not want to sign up but at the end of the call I was charged a membership fee. They had my card info because about a year and a half ago I was also looking for a job with them. They charged me right after the call. I called three times and every time the word refund came up I was hung up on. I am outraged they are still in business. Don't give them any of your info, you will receive spam calls, texts, and unauthorized charges. It is ridiculous.

The gentleman asked me what was needed quoted me 1400. 00 plus for half the job, ( for which Home Advisor had calculated approximately 500.00 for the whole job) then he charged me 89.00 for showing up and left. I felt used and dirty. If not for Chuck with Your Plumber I would be giving this a single star.

I needed assist with demo and removal of a shed in my backyard. I received several fair estimates. The company I hired assessed the project and completed it within 24 hours. Great crew, highly recommend!

Very bad practice, does not give a receipt of all the work that needs to be done, then will try to collect on a price that was never agreed to and then starts a job and pulls the man off the job after doing more damage then was there originally. I have pictures to prove it!

We had four small home repairs done. The team was prompt, professional, courteous and excellent at doing repairs in a timely manner. We were very pleased with the results and definitely would hire them again.

I had a leak caused by a fallen tree from a wind storm. The day before the appointment, the repairman called to confirm. He asked me if I HAD A LADDER. He found two holes in the roof in which he temporarily patched. He took pictures of the damage on his cell phone. I asked him to forward them to me for my insurance claim. Never heard from him again. Calls and texts go unanswered. Home Advisor emails claim they will "contact the repairman," but he doesn't respond to them, either, yet I keep getting emails from Home Advisor asking how my experience went and how is their customer service. Just typical automated customer service lip service with no intention of helping or resolving the matter. Angie should be ashamed of herself.

My only complaint is the lady who took my call, coughed continually and loudly. Never pulling away from phone or excusing herself. She was not very thorough in her explanations and unprofessional in my opinion.