HomeAdvisor (Powered by Angi)

Excellent, we had two companies respond. Due to our back yard being inaccessible to large equipment we selected Johnathan since his process involves climbing the trees, cutting the sections or limbs and carefully lowering them to his employees who cut up and remove the debris.

I was looking for a reputable, affordable and local moving company to move my folks' out - downsizing. Home Advisor gave me a short list of moving companies and a little information about each. They helped do the weeding out when I didn't have the time.

When I signed up I thought I was going to receive quality leads. My company was new at the time and I needed customers. After $600 spent only 1 lead was a real person. I ended up wasting a bunch of money that they claimed they would refund but never did.

Ryan arrived at our home on time and found the problem right away. I place a call to Ryan yesterday and he responded the same afternoon and made the appointment the next day at 1300. He fixed the leak today and it has a pleasant experience dealing with a stressful situation that has caused worry because the rainy season is coming. Ryan will be at the top of my list next time a need roofing assistance.

Home Advisors category selection for painting does not adequately list full basement wall and ceiling painting as an option for selection of your specific application in their selection process. Home Advisor gave a minimal amount (2) contractors to contact with minimal reference data to review.

Basically filled out a form answering the questions asked. Two companies popped up. I hit the "Get a quote" button. Immediately(!) I got a call from Green Oaks Plumbing. This was on Christmas weekend.

Listing of contractors/vendors given by HomeAdvisor are a JOKE. No one ever heard of these contractors/Vendors. Reviews for these vendors by other sites shows them as Terrible. Don't waste your time with home advisor.

First plumber called was booked for time slot given. Called HomeAdvisor to update and install happened two days later. Fast and reliable service -two people on the other end of phone to book were lovely and very professional.

I have never been so disappointed in customer service. I completely cancelled my membership with HomeAdvisor in April 2019 and I informed them to completed close my account and stop sending me leads.

But this what happen,
Josh Lent
Customer Relations Dept. Manager wrote

Dear Chai,

Please Note: You have remaining time on your membership and may occasionally receive Job Opportunities. You'll never be charged if you do not accept.

The leads never stop after my annual membership and my email is bombarded with emails, just recently I been charged for $280 for lead they said I accepted. I never did any business with HomeAdvisor. This sucks!

Initially, my c. C. was charged before speaking with roofer. They did cancel the charge. Next, the payment process did not function, and I paid the business the old fashion way with a check. Angie e-mail advised me I was challenged. Won't be using their questionable service again.

Home Advisor sent two handyman to my house to assemble a gazebo. They moved the boxes from my garage to the backyard, opened the three boxes then they looked at the manual, went to their car and came back saying they cannot do the job because one of them hurt his back. They just left leaving the boxes open and outside. All what HomeAdvisor said, they will find someone else

My initial call for getting my gutters cleaned was good but did cost me time. The customer service was great however I was specific regarding I had a 3 level house and the back area was particularly high. HomeAdvisor sent 1 person to do this job and although very nice and knowledgeable it was definitely a 2 person job. So, I had to reschedule which took additional time (to call and set up appointment and required me to be available another day and time). Although very satisfied with the service when I did get it.

This company went above and beyond creating the kitchen of my dreams. My tiny kitchen was moved to a bigger room in my house. It was a huge job but Theo, the owner, made it look almost effortless... and ultimately... made it so much more than I imagined. Highly recommend this company.

So I signed up for this service and was quite impressed by what I was offered. I was told that if I paid the $29.99 service I would pay $43 per service, saving me money. I was extremely excited about the service. Well, that is as far as my excitement went as when the guy came out to do my lawn he did a bad job. He did not clean up the leaves and when he was done with the job he just left. I was a little off-put as I thought at least he could say 'Bye' but when I went out, I too would have run away. I guess he did not care about doing a good job. The whole premise of their fixed price promise is based on a lie and is misleading. As for my next service, I was charged early and was charged the full price. Not the 10% off. When I called up I was refunded but not after a lot of arguing. Avoid this company as their website uses words that define the service, but whether they are aware of it or not the company is breaking laws in legal terms of their promise.

Top notch service from consultation to job completion. Prompt, professional, friendly, and competent. Stump Grinding Solutions LLC did a very good job grinding 5 small stumps in my back yard. Exceeded expectations by smoothing/leveling area not included in the original estimate. Well done!

I don't like new Angi as much. Have no idea if its "here's cost, we'll pick the pro for you" is good - prices seem high. I've made several inquiries and gotten no responses, even when Angi sent request to 4 or 5 people.

HomeAdvisor/Angi has changed over past 2 years. I personally use in a crunch when no other options available due to growing pains within the company. Wish them well in future growth and success to come.

Core values of customer service, as with any merger/acquisition will have "growing pains"

Appreciate what you do and would further appreciate more resources being directed into customer service both on the client and vendor side.

M Furusa electrical is a rip-off contractor say away from his scams. Charges are whey out of line for common electrical service. I feel bad to write this negative review but be cautious when using website. Get 3 estimates and use the middle one.

I used Phixser a week ago. We had an emergency at home. One of the toilet was backing up and they were able to send a technician in 30 minutes from our call. I will definitely call them again for any plumbing matter

Greatscottslawncare - Scott did a fantastic job of grinding this horrible, big stump in the middle of my back yard. He is very professional and even cleaned up the chips, etc. too. Will definately hire again!

8 out if 10 leads are not legitimate. I've had 2 today that weren't legit. Have to argue over credit, dont get it, and still cant get a lead replacement. My 1 year service can't be finished soon enough. HomeAdvisor is a Horrible company, very unethical.

Nothing about what seller said. Different cost after close. Very hard to have refund about leads that didn't have result. Pay in advance. Any marketing should be more usefull, fair and effective than them.

I have been using them for 4 months but I am seriously considering dropping them even tho I paid almost $300 to be a member. Their leads have been mostly good but when its a bad lead it can be costly. They seem to charge around $28 for each lead. I'm a pretty good salesman and I have quite a few stars but it still stings when you can't get a credit for a bad lead.
Recently their computer didn't register my first contact call with 3 customers. The customers are not responding and now I can't get the credit I would normally be entitled to for having been given a bad lead. I just lost $90.00. I called the company before I asked for a credit and they said they had heard from other members with a similar complaint and would make a note.
If you can't afford to loose (they call it marketing/investing) $300 or more per month I do not recommend you go this route.
I can't say I regret signing up I just wish I done a lot more research first.