HomeAdvisor (Powered by Angi)

After a basement flood, we interviewed 3 contractors, each of whom gave ‘guesstimates' far above our insurance settlement. Then I found Robert's Remodeling Professionals, Inc.
Robert not only showed vision in how to complete the project but, as important, kept my budget in mind. He provided a written estimate - at No Charge - which others either did not want to do or wanted to charge as much as $350! He dealt with problems that were unknown found behind walls and remedied years of previous handyman fixes discussing each step with us. He and his workers are prompt to the job & leave your home spotless each day.
I have never written a review before but I finally found an honest, reliable company - contact Robert first!

When you say you'd like someone local it would be helpful if they limited the service area. The emails and texts were too much - I was getting them from several people along with Angi and HomeAdvisor.

I inquired about professional drapery installation for 2 story windows on Mon and the expert received my information, we communicated directly and they were done that Wed am.
No intrusive emails or issues with using Angi. I will use again for future needs.

I'm sick to my stomach over the fact that I ever connected myself to this company. Hard earned money taken from me with nothing of substance in return$40 phone numbers with no one ever calling back, no contact, and I have to pay for it. I'm trying so hard to get my cleaning business going, and to have money taken from me that never resulted in even an opportunity for a job is disgusting. They won't refund.

Quality of leads are so terrible its sad really. Thumbtack rules this space, home advisor or ange whatever isnt even a close second. Many leads dont even know who i am yet they selected me? And 30 dollars or more for these trash leads is pure robbery.

I requested a quote and within 30 min I had been contacted by one of their contractors. This contractor was hired and he did an excellent job. I was contacted within a few hours by 2 additional contractors also. However, when I went to leave a review for my contractor, I had to sign up for home advisor emails. Then, my review never was added to their reviews. I have tried 4 times and haven't seen it yet. Very frustrating.

Used home mis advisor lately for our house renovation..one guy came for drywall never came back.. prepaid for pool repair.. bumped us twice after we changed our schedules all around.. now an hour before he was coming again...no show must reschedule..do not ever use them.. unfortunately they have it rigged that the pop right up when you look for contractors.. don't be fooled..use word of mouth and recommended pros.

HomeAdvisor website is difficult to use & prejudice. I'll likely not use Angi again, based on my experience. The vendor you support, Dias Welding, should be rewarded for excellent service, however, I don't believe you will.

Poor customer service, no follow through. So much time wasted.
Again, do yourself a favor and go to another source.
Will write to BBB on this awful company. They have the nerve to advertise on tv as well. Pathetic

Signed up, 1st 2 leads bogus in the 1st hr. 100 bucks a piece. 3 day right to cancel Call for a refund immediately, took days and hrs. To dispute and contact someone. Said my service was cancelled. Numbers they give you are not leads real phone number, it's some Google voice system. Still receiving collection threats in the mail for services never received... Can't shake the advisor monkeys off my back. And good luck trying to get ahold of someone!

Started out on bad footing Angi couldnt understand I didn't need floors or bathroom remodeling. After 2 customer service representatives explaining what we needed they had contractors contact us on what we were looking for. We found one who was willing to look over the job

As a contractor, HomeAdvisor's sales person told us they had 20-30 leads in our area and in our line of work, but no contractors to send the leads to. Not true. We received 0-1 leads per month and usually had to apply for a credit because the leads were not applicable to our business. Regardless of the number of leads, HomeAdvisor also charges a yearly subscription of $287 (non-refundable). We cut our losses cancelled the subscription at the end of the term. The latest irritant (and what prompted me to write this review) is that they will not stop calling to try and get our business back. They call our land lines and cellphones. I have repeatedly requested to be removed from their Call List. Bottom line: I would not recommend them to anyone. They are pushing a bad service.

Their leads don't turn into work. They sell the same lead to several contractors profiting 3 times for one possible lead. This has got to be illegal? The idiot reps tell you the same BS about how you are paying to advertise not guarantee any actual paying jobs. I think they should be investigated for fraud.

A couple of years ago I contacted a deck contractor from HA's referral list to re-do my decking. Sent photos and measurements of top and underside of deck. Never heard back from him. Not even an acknowledgement.

This year I contacted AMP Landscaping for the removal of my hedge and soil prep. A full week has gone by and I've not heard back.

In each case, HomeAdvisor emailed me to ask if I'd heard from these people. In each case, I replied NO.

Case closed. I will not use them again...

Had a smaller painting job scheduled to finish painting our kitchen ceiling. No call. No show. No nuthin. Took over an hour on the phone with 5 different reps to get to a place where they could refund me. Their customer service line? Yeah... isn't taking calls. Save your cash. Save yourself some trouble. DO NOT USE THEM. It will be interesting to see how long my refund takes.

I have a roofing company and have been using HomeAdvisor for approximately 4 years now. I would say that HomeAdvisor generates about 90% of our total business. We have a budget of $500 a month for leads, and exceed $1M in sales every year. I don't understand why so many people are not happy with HA. One thing to note - you MUST call the lead as soon as you receive it, as in my industry, it's usually first come first serve. It's also important to stay on top of the lead, by calling, email, and text. If no response after multiple attempts, we request a refund, and HA is very good about refunding our money back.

I found it very easy to get help with my project, I asked for someone to contact me to give me a quote, had two quotes, Job was performed very professional and clean up after the work was done! I would not hesitate the next time I need help doing something to use HomeAdvisor! Thank you

I googled "dishwasher repair near me" and Home Advisor website came up - I filled out my info and issue. These folks called me within 5 minutes of submitting my info! They arrived on time, exceptionally kind, professional, quick, yet thourogh - and the fee was totally reasonable! I would recommend them for any appliance service/repair to everyone!

Exteriors Unlimited can match the workmanship of any other 5 star roofer. They were able to professionally accommodate an unexpected change in scope at low cost due to rot on trim and on siding while also giving me a beautiful new roof constructed by the book and at reasonable cost and at very low interest. They'll also give you something very few roofers are willing to provide: Flexibiilty! I needed that in spades with this unexpected house project and Chad from Exteriors Unlimited came through big time. I am fully satisfied with my results and confident that anyone else would be as well.

Jason and Armond of Afordable Radon Services just left after installing my radon mitigation system. They were great! Professional, kind, friendly, and informative. I highly recommend them. You will not be disappointed!

Fellow Contractors:
They send you "leads" after hours, Sundays at 3am, etc. I've had a few dozen leads and
Was able to connect with a total of 1 (ONE) person. None of the others responded to either phone calls or emails. HomeAdvisor must bombard the home owner with contractors calling them, and frankly who would like that?
I would be happy to pay for qualified leads, but this aggressive charging for unqualified leads is unfair.
Had to cancel my credit card because of all their charges.

The list of pros is better than nothing. Not sure i like the phone calls with their preferred pro and guaranteed price. These days it takes days to get a response from a contractor. Sometimes weeks or never. Sometimes their pro listing isn't accurate.
I've had good luck with them sometimes. Better than guessing or searching.

The contractor i hired through Home Advisor did not show up. Home advisor charged my card fully for the services. I tried to contact customer support to inform them the contractor did not come. They did not fully refund me only offered a 50% credit off the next booking. Beware, they are a scam and do not use. Work directly with the service provider you need.