HomeAdvisor (Powered by Angi)

Recently, HomeAdvisor has given me better leafs than the two other similar services that I regularly use. As both a homeowner and landlord, having access to these kinds of services is definitely a benefit when my neighbors are not able to recommend repair services.

Here's my awful experience.
- I booked a handyman to install a couple of bathroom sink faucets three days in advance. He cancelled two hours before the booking time and the best HomeAdvisor could do initially is send someone else out 4 days later.
- After 45 minutes on the phone with customer service, they booked another handyman for Monday. As it turned out, the fellow that showed up admitted that he really didn't know much about plumbing and was not able to complete the job.
- They then recommended a plumbing company who showed up on Wednesday and they wanted $1100 to do the job or $400 an hour!
I live in suburban Philadelphia, not New York City, so the location is not a cost factor.

Angi/ Home Advisor is a paid service so my review about them is below:
I am not as impressed with the options and responsiveness of all of the trade contacts. This project was related to electrical work, and I did get several responses. Other projects I have tried to price out in the past have fallen on deaf ears. No good responses or no-shows, or failure to follow up by the contractors.
A previous contractor I hired for some basic plumbing, work was sloppy and not thorough. Your responses are going to be all across-the-board from very poor and experienced, all the way to large companies.
I don't find the "estimated quote cost for a job to be accurate at all. My budgeting was based on that feature, which was 50% lower than the actual cost of getting the work done.

Home Advisor Powered by Angi is more complicated than Home Advisor was. There are more steps and I'm not sure what step of the process I'm in at any given time. I got multiple emails about booking my project after I had chosen a vendor (who responded very quickly, and the work was completed. I don't like getting an estimate on the job without speaking with anyone. It's too easy for something to be lost in the process.

Adam Corolla should drop this company like a hot cake. He is the spokesman for an organization that has essentially established a sales and marketing machine designed specifically to rape the everyday hardworking contractor. I used the service sparingly. More time was spent fighting with their agents then benefitting from any of the "services" that they provide. I bailed when their app released a string of old leads that I could not follow up on -essentially they stole 500.00 from me. Bottom line: the "leads" are not qualified; the leads are expensive; lead flow management is a game and you are guaranteed the loser; your phone will be spammed by their marketing texts; their agents are adversaries not customer service reps; you will not get your money back... ever... they made that very clear the last time I spoke with them on the phone. Also, they own Angie's list now so avoid that service as well.

Contacted Home Advisor for help on a clothes dryer. Was told Ii would get 4 replies. Got one. When called the Quote price was increased and for two hours of work with no guarantee the dryer would be repaired in that time. When pressed they said thequotet only covered labor as all parts were extra. So much for fixed price. This service is a scam. Don't waste your time.

We hired a contractor for our kitchen through Home Advisor, They did shoddy work and didn't finish,
The tiles are uneven, poorly cut and some are falling off the wall. The cabinets were supposed to be custom but were actually stock cabinets from China. The workers didn't clean up as promised and didn't cover the floors or countertops while they worked. Now I will either finish and make repairs myself or pay someone else because after the contractor promised to return he hasn't. I paid him in good faith. He seemed concerned and actually said the salesman makes promises they can't keep. So, don't hire Integrated Design. I guess it is buyer beware.

The contractor i hired through Home Advisor did not show up. Home advisor charged my card fully for the services. I tried to contact customer support to inform them the contractor did not come. They did not fully refund me only offered a 50% credit off the next booking. Beware, they are a scam and do not use. Work directly with the service provider you need.

I tried Angi / HomeAdvisor before but only got contractors that were realistically too far away. Who were non-responsive and there was never any follow up.

This time the experience was over-the-moon!

I am Joan Ames, a single person, living in an old house which I called home advisor, putting my complete confidence in them. There are at least four different problems the job they did. 1) the skeleton key doesn't work on outside of door. 2) the quarter round on inside of window is not there. 3) the weather stripping is missing they took of to repair and paint, but didn't replace. 4) the leaded glass window isnt correctly completed repaired.

If you are a small business owner make your self a favor and save your money! They are scammers, they send leads that never answer or reply, and when you try to cancel they transfer you to different people and make you wait on the line for hours until you give up! I called 3 time to cancel i never succeeded, I had to call my bank to stop the draining of my money! Thank God this is over is been a nightmare.
It's very sad how HomeAdvisor makes their money, taking advantage of small business owners

This site immediately sent listing of top 3 BBB companies to my email. Their service provided information I didn't know where to get. I hired a contractor in less than a week. Wonderful. Thank you so much.

I had difficulty with the form and I did not finish it. Within a few minutes I got a call back asking if I needed help. I explained what I needed done and he obtained enough information to be able to suggest companies that would fit. I contacted each of hem, each came out and gave me a bid and we choose one.

Absolute rip off. They charged my credit card for services never provided. So where didnthe money go? Check your credit card after you use their app. They just lost a very loyal customer. Never again. Should be ashamed of themselves for stealing from people who have supported them.

HomeAdvisor was easy to use. After explaining what our project involved we were provided with a list of professionals specific to our needs. Each company that we considered and reached out to immediately contacted us to discuss setting up a date and time suitable for us where they could come in and take a look at the project and give us a quote.

HomeAdvisor makes believe to the home owner it's free to use. They don't say their charging the company they pick so if the homeowner isn't serious or list the work they want wrong or don't make any forum of contact like returning phone calls or emails they will not refund the money charges to company. Even if it's 100% justifiable the managers at homeadivior will tell you to keep harassing the homeowner basically. I'm speaking from first hand experience. That's completely wrong. They have stuck me with 800-1000 dollars in what they call non eligible credit in less than 6 months. They miss lead your customers and theirs.

I have come to realize this is one stop short of a scam. 1/3 of my leads were bogus with no valid phone numnbers or emails. The other 2/3 are worse than tire kickers. My Google Ads generates the same leads (many duplicates).

Patios and More Landscaping Services LLC. We just had a water-front Landscaping project completed by Mike and his team. It turned out beautifully. It required frequent and clear communication between ourselves and Mike who was readily available to help us along the process. The team was understanding of our attention to detail and carried out the plan as promised. It was a very good experience! We appreciate all the hard work!

HomeAdvisor is not worth the money the contractors pay for leads. They are crooks and do nothing more than keep charging your credit card without permission. And when calling David in customer service to cancel account they want to give me more crappy leads that go no where and still will not reverse the charges that I never approved. STAY AWAY

I come on to the site looking to have my roof looked at for leaks and got a call in just a few minutes from a young man from Triv construction letting me know they could meet me at 9 am sharp and when I told him he would have to bring all the paper work { state license, insurance, workmen's comp etc} with him he told me " no problem " well they came on time, nice new truck, and all paper work, within 10 minutes found several problems, took pictures, went over how they were going to proceed. They did a fine through job at what I thought was a reasonable price, all 3 men were polite and professional and I highly recommend this fine family owned company

Patrick Goff told me put some pictures up, Make the page your own, and most importantly get reviews posted. I haven't paid for leads since i started up and its three months later and I've gotten ten thousand dollars worth of work just from them in that time. While Patrick is gold the majority of the rest of the customer service is garbage. It is frustrating at times and tough to understand how it works at first and really aggravating dealing with most of their customer service when you need them (luckily i just call patrick directly). Get them reviews and you will get that money. Most people expect (just like i did in the beginning) that when you sign up for it that its gonna be easier than it really is to win leads when paying for them. Focus on getting good reviews from previous customers or new customers. Adding a couple before and after photos to your page. AND NOT BUYING LEADS and you will be surprised when the phone starts ringing.

I had someone from Home Advisor to call me this morning (10/13). Was telling the e customer service rep (female) that I was no longer interested and already had the job done. She hung up before I could finish. Very rude. If I had to recommend based on their service, I would not but I was pleased with the company that came out.

The Sales Pitch is wonderful... Execution is poor at best... They say they will credit BAD leads... Make sure you get BAD defined... there definition of a BAD lead does not equate to a Business Owners definition. Cost me over $500 in one month without a Lead! This was my experience... $500 can get you plenty of leads with other marketing options. My advise STAY AWAY!