HomeAdvisor (Powered by Angi)

I had a great experience with Home Advisor. After my original search I was overwhelmed by so many choices that I didn't contact anyone. The advisor at Home Advisor contacted me by phone and listened to my problem and emailed me a detail listing of highly rated contractors who could complete the jobs. Great follow up!

Our pond needed maintenance, Sky Fish came by, Chris, spent some time with us, checking our pump, filter, and general condition of our pond and how much they charge. We were very happy with him and his two workers, they were friendly and professional. We'll certainly be using them to keep up maintenance on our pond.

I have hired two "pros" from this company. It was clear that neither had experience. They both did terrible work and wanted to raise the price once working with the home! I had to ask both to leave, without finishing the work. The second time it was clear I was being robbed. When I attempted to submit a review to HomeAdvisor I was asked for receipts etc proving that these people came to my home. Why would I submit false negative reviews for specific companies. These aren't 100 dollar projects, its 300 dollars plus! I was wondering why these two businesses did not have poor reviews, then I would have obviously choose other people. But the reviews can be debated and so I'm sure most people don't bother after the nightmare, hence why these companies don't have bad reviews! Stay Away! If you can't find someone quickly for your project. It is best to wait and continue asking friends or neighbors.

I needed to have someone come and let me know if my refrigerator in the garage was saving. Home Advisor estimated the cost at $392 without getting any details or even talking to me. Payment was requested BEFORE I even saw a technician. I was about to get out of the site when I saw "Get your own quote". I selected that and Mr Appliance contacted me. The issue was resolved to my satisfaction but I will not use Home Advisors again.

The HA gave a quote extremely low; assumed to get their foot in the door. I explained the issue to Grout Rhino; leaving the job cost up to them.
Guisseppe took the job on an estimate first basis.
For the 2,200 square feet he charged a far price of 3 times the amount that the Home Advisor said could not exceed. The quality of their work met all expectations.

Have used them twice and would not use them again. In the middle of a pandemic they both showed up without masks and didn't have them. The painter was the worst. Had to sand the walls and start over again. I waist of good money. The carpet cleaners did a decent job but didn't have the plastic pieces to place under the legs of furniture to prevent rust marks from the damp carpet.

Very good. I used to be an electrical contractor and I worked with Home Advisor. I was familiar with how they make sure that all contractors have a license in good standing, workers comp, and liability insurance. There was always follow up to make sure all information is currant. I have never had a bad experience with Home Advisor. So I always use them except for electrical because I still do that myself.

Good for the customer looking for pros. Nothing to worry about. The contractor is paying for it whether or not you go with them or not. A grand money maker for home advisor, but not the contractor. Leads are inaccurate 7 times outta 10 or the customer just wants to ask you information or advice, but has no interest in processing further. It wouldn't be such a big deal if they didn't charge so much for all leads. Some of them are just straight ridiculous for the smaller jobs. Home advisor makes a point to tell you that you can get credits, but they only allow a couple monthly. They make so much money especially when they are sending it as a "market match" must be nice... They really should reconsider prices are most of their leads! Spoke to other contractors and they feel the same as I do. Looking for new and less expensive alternatives with better reps and less costly mistakes.
Sorry home advisor we really wanted to make this work better, but a good concept, but NOT for a Contractor.

Don't prepay for services. Do your own homework and hire your own professional, not home advisor Took the money and ran. Service not accomplished. Contractor did not show on original appointment day or time. Bottom of the barrel rude people. Wanted extra fees. No customer service, on hold forever. Supervisors never available.

We finally received our full refund of $287.99, from Home Advisor, Thursday, December 27,2018.
We don't advise anyone to use Home Advisor.
Don't pay anyone for "leads".
Took a lot of jumping through hoops to get our refund. They would've given us more grief if we hadn't requested it within 3 business days.
It will be a lot harder for those of you fighting for refunds due to their bad business practices, bogus leads, and bogus charges, but stick with it and use the contact info from our original review and updates.

Even if you set your budget at a certain target and they hit it, you can expect to get more, I was hit with 100+ over the amount of the lead. They straight up told me the opportunity leads that I can accept will be bigger fee leads because I'm pausing and limiting my other budget. Once I put my budget lower the leads for really small projects that used to be like 15 bucks ended up being around 40-60. They are scamming you if they don't get what they thought they could before.

This was, at one time, a great lead company. It was called Service Magic. They changed the name to HomeAdvisor and down it went. They used to have 3 contractors respond it a lead. Now 10 or more contractors get the same lead. Drives the price down. If I get 10 leads, maybe I will speak to one. I've been a HomeAdvisor customer since 2012. It is at its absolute worst. If a viable alternative comes along, I'll drop HomeAdvisor like a baby giraffe. HomeAdvisor absolutely SUCKS!?

I own a small company and was contacted by HomeAdvisor with potential requests to generate more leads, This company charged me for more than 1000 for leads that I never contacted or bogus leads.

Please do not waste your money on HomeAdvisor. If you are a hard worker like me with 5 star reviews everywhere, It will be the biggest mistake in your life to do any business with this company.

Not sure how all of this works regarding HomeAdvisor but I had submitted a potential job looking for an estimate. Kevin from Polyverse Solutions contacted me regarding my request. He came to look at the project and with the professionalism expected he did all kinds of measurements and came up with an estimate the next day. Contact with Kevin was continual as we firmed up what was needed. Any feedback we gave was accepted with enthusiasm and passed on to his team immediately. I have already scheduled another job with Polyverse as I was so pleased with the first job.

Just like all the one star reviews say, They send out to at least three contractors the same customer info and in my case 75% of the customers never answered, 20% already found a contractor and the last five told me they never requested a contractor or yes they needed one---a month ago. I never NEVER, received a viable job from any contact sent to me by H. A. I set my alarm on my calendar every week to remind me to put my leads on hold during the last six months because I've heard the misery H. A. put other contractors when trying to cancel membership early. So I lasted the last six months with minimal inconvenience but still feel ripped off. I was polite when I finally cancelled two weeks prior to the end of my year but I will NEVER ever use H. A or Angies List (they are owned by H. A.)

So professional and unbelievably quick, other tree services said 3 to 4 weeks or 12 weeks or more, no way the dead tree was dangerous and limbs were falling, my son missed a dead limb 15'long by 10"in diameter. I got the estimate on 11/6/20 and they were here on 11/11/20, they worked in the rain and it was amazing it took 2 hours for a large dead maple tree to be cut to the ground and cleaned up.The crew was professional and kind.

My experience with this company was very good. Came right away for scheduled appt. Was on time clean polite and professional. Have me a quote and started the job completing within a few hours. Will definitely be calling them again for my next plumbing job.

Plumbers dug up part of my sprinkler system while installing a new gas line. They tried but were unable to repair the problem. After three to four days of attempting to make the repair they turned it over to me to find someone. I called and Michael was out the same day and corrected the problem, was very efficient and I am completely satisfied with the results.

I tried using this service a couple of times. Once for a gardener to do a small project then another for a handyman for the same period I must have called about 15 people of which 7 actually showed up and only one gave me the promise estament. HomeAdvisor says they screen all of their people? My $#*!.

They make up leads and send them to you to make money. 9 out of 10 times you get a lead, you call the lead, no answer, then after a while you send an email to the "gmail" or "yahoo" account, and never contact a human. One of the leads was named Joe Schmo as a joke I assume, and I caught it. I paid over $240 just last week in leads and made just $500 in the ones that panned out. So 500 minus 240, equals $260 for a weeks worth of hard work. BTW, Yodle is just as bad. Get some business cards and nice clothes, beat feet and meet the surrounding area you're working.

. Eric is professional, responsive and price's his jobs fairly. He responded to the lead from Angi within a short period of time, came by same day to access and quote on the job. I recommend Eric and will call upon him for future jobs.

The promises Home advisor makes seem too good to be true. They are! We paid over $900 over the course of two months. We received close to 20 leads, even with our leads turned off. Out of all these leads only 2 led to an actual estimate. The rest of the leads either never answered/replied or were totally irrelevant to the kind of work our company does. I. e. Someone wanting us to TEACH them how to build their own shower. At first we flagged these and got the lead fees credited back to our. However, after the 3rd return of fees Home Advisor got greedy and refused to the reimburse for the rest of the obviously counterfeit leads. Despite us following their guidelines calling, emailing, and texting the customer as instructed. This website is a scam and huge waste of money.

I was contacted by someone who has a screen porch business. I hired him. I received multiple other calls, each time stating I already has someone. Then I received a message that someone was coming to my house the next day. I told them I did not need their services as I already hired someone. Then I received a charge on my card of nearly $400 for a service that never happened, no one showed up.
Really awful experience with HomeAdvisor.

The person I hired, however, was GREAT.