HomeAdvisor (Powered by Angi) has a rating of 2.6 stars from 8,500 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HomeAdvisor (Powered by Angi) most frequently mention customer service, credit card, and phone number problems. HomeAdvisor (Powered by Angi) ranks 14th among Home Improvement sites.
This company does not typically respond to reviews
This was a significant investment for us, but one that was competitively offered. Mike and his crew were prompt, efficient, thorough, and completed the work in two days. The crew left our pool and surrounding landscape in good condition. I would recommend Desert Mesa Pools services to anyone needing pool deck repair.
Angi's leads has been hands down THE WORST lead service that I have ever used. Do not, I repeat, do not use their services. It's a complete rip off. They will send you a "lead" and charge you no matter what comes from it.Even if the lead is bogus. They sent me a lead where the number was disconnected, asked them for a a refund on the bad lead and no, the refund was denied. Sent me another with the wrong number, doesn't matter, still charged me $189 for the lead with no refund. I also found out that they will send you and 2-3 other people the same lead and charge everyone for the lead no matter what. It's a scam. I called and asked to speak to a supervisor, and even the supervisors were like Yep we send you the number and you can charge to matter what. Doesn't even matter if they don't call you back. Angi makes money by ripping off hard working people. So surprised that they are still in business. I would give zero stars if they allowed me to..
My experience with HA has been great and a learning experience too. It's a great platform that allows you to do some research prior to your home repairs or projects. Now, I only use HA prior to anything and get at least 3 estimates and read plenty of reviews. Try it, you won't be disappointed.
We were looking for a plumber to help us with a couple of projects. We hit the jackpot. Chris, from Hardie Enterprises, showed up at our door and set about fixing our issues. He was extremely knowledgeable, courteous, and explained problems and options for repair to us. We'll never call any plumber but Chris again.
I know the title sounds like a corny made for TV ad, however it is simply true. I needed trim boards repaired on my home so I clicked on the HomeAdvisor link. I answered a few questions and got two great contacts. I picked one that was responsive and returned my calls the quick. The work was done to specification with an eye on details. Can't be happier... I thought it was going to be a mess. I was lost and did not know what to do, HomeAdvisor made it easy!
These contractors did everything they said. I am very pleased with the way my driveway looks. It is a big driveway and they got it done in one day. Timing is everything. The other half of the crew arrived when the concrete got there at 3 PM. I was always able to reach Adam right away any time I called. Try that with other contractors!
I hired a tree service recommended 5-stars on home advisor. Contractor called me at near completion of job to offer stump removal for another $300. I agreed & warned that there was sprinkler piping nearby. The stump removal was not done, left 3-foot stumps, sprinkler piping already broken (requiring repair), damaged the fence and other sprinklers in the front yard in the process. Then took the fee that included stump removal. I have already paid for sprinkler repair. Contractor has not responded to my latest texts. I have requested the stumps be cut as close to the ground as possible & the return of the $300 I paid for stump removal that was not done. Weeks later, no response to my latest text. All I want is what we agreed to, return of my $300, and no further interaction with this service. Home advisor was contacted - no satisfaction on my end. Beware...
Well, it was a cooler than normal hot summer July day as I sat in the shade under a large live oak and watched my contractor work on the hot roof. He worked hard to solve my dilemma I had with a poorly installed metal roof.
They sent me 4 recommendations and those companies were very prompt in contacting me. Best part was that all the companies followed up to make sure I was taken care of even if they didn't get the job. Very professional. I will use this service again.
Although I heard from a repairman within 10 minutes of sending my information, I also received unsolicited phone calls from cleaning companies the very same afternoon that claimed I requested quotes from them. NOT!
I got several bogus leads throughout my time with home advisor and several that had nothing to do with my business. I finally decided to cut their services and I have $200 in credit for leads that they billed me for incorrectly and their response was "we can't give you your money back but we can give you more leads." How can you take money out of my account by accident but not be able to put it back on purpose? Emphasis on my money.
The person who was supposed to mount my Tv didn't even show up! The reason was HomeAdvisor taking forwarding wrong information to the service person.
Honestly, this is the worst service provider, they would double check your credit card number but not your personal information. I am better off with Bestbuy services.
You recommended a tree trimming service and it was a huge success. I will be contacting home advisor again in the future for plumbing, handyman projects, and a light remodeling job on my 2 bathrooms. Lots to do... just have to save up for each project and put it on a list.
One of the vendors was scheduled to arrive at a specific time slot, which they missed. They came later and said that they don't do time slots, just Morning or Afternoon and call to tell you they are coming. Homeadvisor and this company need to get their stories straight.
This morning I connected with the company Precise Property and Maintenance recommended by Home Advisor - within ten minutes Casey the owner called and I told him what worked was needed to be done and he had mentioned he was already in the area and could be there within the hour. I was so happy and because it was for my mothers home he even gave her a senior discount. Casey and his crew were so friendly, proficient, professional and precise regarding the trees trimmed and shrubs. We were so pleased with how affordable the price was. My mom gave him a tip and told him that she will have him come again in the future when they are in need to be trimmed again. Money well spent!"
Until now the team has been in charge of providing the contractors as well as they communicate with me to know if everything went according to my expectations. So the whole group works fine, but there have been times when the access to the application through the mobile or through a browser has not worked. Otherwise after waiting it works.
This company arrived on time for the installation and worked non stop until the job was done. They were tidy with their work and cleaned up everything before leaving. There was one area that took lots of measurements and they did it perfectly. They had all the equipment necessary to do the work and the three men worked well together.
I had purchased a fixed priced service to replace a ceiling fan from Home Advisor and it was a nightmare. They kept rescheduling my appointment three time and every time It took me an hour to drive and open the property and the technician never showed up.
This is by far the worst home improvement experience I had. Don't use this website they will rip you off!
After signing up several years ago I got three leads. Two had incorrect phone numbers and one was just a guy who was curious how much a water heater cost, so I cancelled my account. A year later HomeAdvisor hit my card for renewal. I called but no refund was provided, so I contacted the Better Business Bureau, who contacted HomeAdvisor and sent a message that my refund was forthcoming. After 2 weeks, still no refund. HomeAdvisor is a scam at best.
Used Home Advisor to find local contractors. Once we posts our needs many call and set up appointments. Most never showed to give estimates and one who we agreed with to perform work never showed up on the day they said they would be here. We did get the work done using contractors recommended by word of mouth. Home Advisor is not worth the time or effort.
I wish I didn't have to give them one star to write this review. Don't let them talk you into using they service. They got my husband and I out of 700 in something dollars. For what we don't know. They sending it to collections. Never used they service because the leads they send are not real people. I called my bank to get my money back because we noticed the numbers were not real people. One house they sent us is about 3 mins away we go over there they had no ideal what we was talking about or the lady Home advisor said lived there didn't. Please read the reviews before signing up because I wished I did. Now we owe money for what we don't know.
I first ran an add for some brick repair/replace. No one responded. Someone from Home Advisor called and asked if I was happy with the service. I explained I had no responses. He asked me some simple questions, and rewrote the ad under a different category. I got an immediate response. Brian came out to estimate and did the work the next day. I was very pleased.
I had contacted someone who is a brick mason and my personal friend. He had done some work for me 15 years ago. He promised several times to come by and estimate. He didn't come and he didn't call me. I called him twice, waited a few weeks, and decided he must not need or want to work.
I signed up with home advisor in October of 2016. Had to pat $262.00 just to sign up. Over a one year period, I received 2 leads. Then this year they automatically renewed for the same fee. They said they emailed me a reminder. That was a lie. Then I got charged $27.00 for a lead that was over an hour from me. Tried to dispute the charges with no avail. I would highly suggest to stay away from these people.
I went online and just mentioned "plumbing issue" and within 30 minutes I received four calls from different services. I got on the phone with one and he told me he would be at my door within 2 hours. They showed up on time. Spent four hours dealing with a clogged pipe in the laundry area which was really a clog in the main sewer just outside my house.
It was Christmas Eve and my toilet would not flush. What a nightmare when there are 2 adults and 3 kids with one bathroom in the middle of a pandemic to beat that. I had exhausted so many options and then Christmas Eve morning I reached a very helpful polite gentleman that dispatched all of my information to a 24 hour plumber. I have never been so excited to see someone in my life I don't think LOL. The issue was corrected and I was able to move on and enjoy Christmas.
Needing to find a company to professionally remove mold from my home for selling a house, I didn't know where to start. You can google anything and see paid reviews of the company and have a completely opposite experience. HomeAdvisor linked me with top notch specialists for exactly what I needed. I think for future large home projects, if I need a specialist for the job, I'm using HomeAdvisor!
If you a contractor that want to work with Home Advisors. RUN AWAY.
Its a scam / crime organization.
They will push you use lead, fake lead, they will take a customer that looking for a $14 job. And sell it for 5 different pro For $120.
Terrible customer service.
Liars, criminals, scammers,
They not care from the customer or either the contractor at all. Only from their own packet
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
Hi Michelle, We apologize for any inconvenience this experience has caused you. We're happy to look into this and place you on our Do Not Call list. Please send your contact info to emailus@homeadvisor.com so we can locate your account and do so. -HASupport