Home Cinema Center

I recently purchased a powered lift recliner for my Mother. I handled the ordering and my mother handled the delivery. Smooth transaction from the moment we inquired about the purchase. HomeCinemaCenter was extremely easy to work with and the recliner arrived earlier than expected. We took a chance ordering online and
It saved us both money and time. Thank you!

I love the sofa set! It does not only look comfortable but it also is super comfortable. I ordered the sleeper sofa set, which I used with my Guests and both told me that they had a good night sleep.

The set up was great as well. They were here on time and set the set up really fast. I really do love my experience with HCC.

After buying my home I thought the hard part was over well nope. I then had to find a way to get all new furniture that would fit in my home that had some off walkways as well as lots of windows I was scared to lose the flow of my home.

I went to 6 Furniture stores before I found HCC online. Soon as I called in I was helped! The girls name was Rachel. She walked me threw each room it was amazing. There pricing is by far the best and it's quality Furniture. I was so impressed that it also was delivered just 6 days later! I am threw the moon happy I would highly recommend HCC and speak with Rachel., she is fantastic!

Called to inquire about a bedroom set and the guy was extremely cold. I wouldn't recommend their business. I just wanted to know if the piece was indeed in stock, as it was out other places and he was defensive IMMEDIATELY. I found it weird as I was kind and warm. Not worth my time and I wouldn't recommend you wasting yours either. Take your business to a friendly company that truly wants to help its customers.

I found a desk set that I loved on another furniture website but it was sold out. After searching for the desk online I found the same desk set at a lower price than anywhere else online through HomeCinemaCenter. I was wary as I am a bit set in my ways in only ordering from sites I have used before or the really big names, but I went ahead and ordered my desk. The process was simple and I got email updates throughout the process, and I received my desk very quickly. The desk was wrapped in the same packaging that it came in from the manufacturer and though there were some facial marks on the box form transport, everything inside was very safely packaged. My desk is absolutely beautiful and I am really glad I ordered it through Home Cinema Center

I had a great experience with HomeCinemaCenter. Their customer service was really amazing, their prices are unbeatable and i live in a apartment building. The delivery guys delivered my sofa set set up to the 3rd floor with no issues. Not only that, but i had asked to remove my previous sofa and
Put it on the curb and they did it, considering that the old sofa had to be broken into pieces in order to be carried out.

They really went above and beyond, i dont know of a single other company that would do this and not even try to charge you an arm and a leg for it! I'm sooo happy that
I chose this company and will definitely buy from them in the future, they got themselves a loyal customer for life! :)

Ordered furniture in November 2021. Ordered from them because they claimed at least one of each item in stock at the time of the order. Expected to see furniture in December. Nothing by mid December so emailed to get status, no reply, so called and they said now backordered until January 2022. Nothing in January so emailed many times in February, to finally be told that it was now backordered until March. It's now the 3rd week of March and no furniture, and more importantly no reply from customer service in response to India about order status... Just frustrating to not get any communication, and not being able to believe their status even when given

I am a new customer and ordered a recliner it took 7 days to process and then it says back order be ready to ship in 10 days thats almost a month before i get my furniture. They dont return calls or enails worst customer service i have received. I think they should not list items that they say are in stock when they are not. They need better inventory and shipping help.

This was my first experience purchasing furniture ONLINE! I had a few questions especially about packaging and delivery for these reasons: The furniture was mirrored (more delicate). I have a steep driveway.

The furniture needed to be taken up a narrow staircase. Amanda addressed each of the issues I mentioned and kept me aware of the status of my order. He emailed and called me to confirm my questions were answered. I had plenty of notice and knew what to expect at delivery time. My furniture arrived intact and even a day ahead of time. THANKS YOU FOR A GREAT EXPERIENCE!
Happy Customer in GA!"

I ordered almost an entire house of furniture! Stupidly, I thought they would gather my order together and deliver all at once. It came in 3 shipments., so not too bad, The delivery people were awesome and would give you a pretty close estimate of the time they'd be there. Never had to wait. Hit a couple of bumps in the road, but that's where the customer service came in. I've never had a brick and mortar store do so much to satisfy a customer. I live alone so picking up furniture was out. The expense of delivery is unreal! HCC delivery is FREE. I did pay extra twice... one item would have been left outside... not quite comfortable with that. Then I paid extra to have a platform bed assembled! WAY WORTH THAT! Just in getting it in the bedroom! Came in huge pieces... I doubt I could have gotten the pieces in the bedroom... that was worth it right there! Yes I assembled some pieces, but weren't real issues.

I ordered a chair I had wanted for a long time. I found one I liked at homecinemacenter and at a price I could afford. The chair arrived when they said, was packaged the
Way they said, and arrived at my house, undamaged. The chair, itself, is beautiful and just what I wanted and what was pictured. I will definitely order from homecinemacenter again!

I ordered bedroom furniture with homecinemacenter and everything went great. The nightstands, bed, and dresser arrived safely and we're enjoying it all very much. Thanks Andrian for your excellent attention and follow thru. The moving people were also very nice as well.

We purchased a 2nd home and needed to buy furniture for every room. We purchased the dining room set and server from this company. The furniture arrived minus two of the hostess chairs. We had it documented on the shipping paperwork that they were missing and the shipping company confirmed. We immediately reported it to the company via email and phone calls. They would not speak to us on the phone. After trying to correct their mistake for 2 months we finally had to deal with it through our credit card company. Once in the dispute stage, they called us liars and said we were fraudulent people just trying to get furniture for free. We spent over 30k furnishing our new vacation home. This particular transaction was the worst part of it all. Thankfully, the other furniture was purchased through different companies. Never in a million years would I do business with this company again. I was insulted and horrified by the treatment we received.

Another example of exeptional customer service! I did receive one piece with missing parts due to shipping from US to Canada, BUT the issue was resolved immediately and successfully leaving me a happy customer.

Their furniture section is to die for! And even with shipping and border fees still cheaper to buy from HCC than any less original furniture in Canada. Despite small shipping hiccups I had with my orders I still go back and would highly recommend!

Service and quality merchandise at reasonable prices. I ordered a TV console that had to be back ordered. Unfortunately I had to cancel the item, due to unforeseen circumstances, just days prior to shipping. HCC worked quickly with me to cancel the order, saving me a lot of grief. Thank you HCC!

Hillary was very helpful at HomeCInemaenter and made the purchasing process very easy. She answered all of my questions and made notes in my account for special delivery instructions in our area. Delivery crew was amazing and our dining room set arrived right on time!

I was shopping around for a sectional to complete our family movie room. They had a great deal on this catnapper sectional. So we ordered it, and was delivered in about a week and a half. The sectional is huge, well built, and our family loves it. Great communication start to finish, and the deliveries guys even helped move it in our house.

This entertainment center is very high quality and beautiful. It is so well made and the finishes are great. I love it and it fits perfectly in the space we have available. I
Love that it is also adjustable in case we move it. The installers were professional and did a great job in making it fit exactly as we wanted it to. I can't say enough about this
Unit. I looked for a very long time before I chose this one and it was absolutely the right decision. I would highly recommend this unit and HomeCinemaCenter. They kept
In touch about shipment, delivery and installation. I have received so many compliments on this piece. There is so much room to decorate on the shelfs., and I love
How it is coming out.

Ordered a bed and nightstand from HCC and it was delivered just 9 calendar days later. I was expecting 3-4 weeks. The products were in perfect condition
Thanks to the robust packaging. Also saved about 40% over the local department store. Great price with incredibly fast delivery, couldn't ask for any thing more.

HomeCinemaCenter had the best price on the bedroom set I wanted to purchase. They were great to work with keeping me informed of the progress of my purchase. They also had great customer service with quick response to my calls and answered all of my many questions. The furniture arrived in perfect condition and the white glove delivery went very well. If I need more furniture in the future I will definitely shop at HCC. Thanks!

Cyber Monday's can be pretty hectic for call centers I'm presuming but even with that I experienced the best customer service a gal can ask for. I called to ask about a delivery date question and I received so much more. Bob answered all my silly questions about delivery date options and return policies. I was just about to end the call but he was so worried I wasn't going to get my cyber Monday deal on time because of ongoing sale so he insisted that I pay over the phone just in case he needed to make any adjustments. He kept the call entertaining and I got what I ask for. $690 for a sofa isnt a bad deal at all.

After calling homecinemacenter I got all of my questions and an offer to put together several quotes so that I could pick the quote that had all the items I wanted and didn't have to figure out the addition of items. After making my quote selection I found additional discounts that put me over the top. Couldn't be any easier. Delivery was very fastand my family is thrilled with our new living room set!

I've always hated going to the store and so when Internet shopping became a "thing" I was one of the early adopters. I buy almost everything I own online, even my groceries. So when I bought my first house recently, I thought I'd try shopping for my furniture online. I went to several different sites, even some well-known sites including a certainSwedish furniture maker. I initially had ordered some bookcases first with this company, and it arrived. Unfortunately, when I was trying to put the shelved together, it turns out there were no screws included with my package. I called up their customer service and they arrived over nighted from the company. So I later searched and found a nice platform bed, and I thought I might as well spend a little more and get the set. I finally got my new bed (and bought a mattress as well) and loved it. Two great experience's with HomeCinemaCenter. Thank you!