Home Depot

Thats right they called me an $#*! in front of many customers, it was in the rental dept, so I found a great rental company that loves their customers and I am here to tell everyone about them. They ar THG rentals in clearwater fl, family run and better than the crappy non caring home depot clowns. Thanks I am no longer a home depot customer.

I'd visited homedepot for the first time to get a gift. People there were so pleasant everyone from Cinnamon, which later learned she's a manager and Siggy. My husband and I decided to get their credit card and go there for all our needs that has to do with the products they sale. Great experience.

Obviously a wonderful store for home owners and builders. It depends on the department, but the staff is not always knowledgeable on the products. Always very friendly though. Just do your own research and shop around.

I decided to remodel my home last year, and used Home Depot for flooring, some cabinetry and paint. Everyone I contacted at my store (Cypress, CA) helped me superbly, going over and above to make sure my plans were true to my needs/wants and stayed under my budget. When I had to return some materials, the folks at customer service were friendly, and very helpful. Some confusion even entered the game and they used a great deal of expertise and math to make sure I was happy. Thank you, Home Depot! Your customer service has improved by order of magnitude!

Delivery Issues: This is the first time we ordered online with your company. The bed was delivered and was left outside, in front of the building. We have two lobbies, and they did not even trouble to access the first lobby to ring the bell nor event call to notify the customer. We are quite disappointed with Home Depot. We will stick with other reliable companies. We don't anticipate you to come to our house. Please show some regard, and don't discharge our merchandise in the street.
RE: BED: We've not yet unboxed the bed-we're waiting on the mattress to deliver. We will update once we assemble the bed, and, try it.

A couple of months ago, we (hubby and I) purchased a refrigerator on a deferred payment plan for 12 or 18 months (not sure since it was not stated on the invoice). The account was on my husband's name. When the statement came, it states that there is no interest for six months on the purchase which is not what we signed up for.
I called Customer Service to clarify but to no avail cause even if I have my husband's information that they require to access the account, they would not simply give me an answer. I understand that there is a security issue but there should be a discretion on what the customer is trying to achieve. I simply wanted to clarify if the deferred payment plan is on a 6,12 or 18 months. Need to review your security policies and ease up a bit cause it is a waste of people's time.

I placed an order online on May 11. I received an shipping confirmation on May 21 and a pick up of June 10. I called on 6-12-2020 to speak with customer service to find out where my order was.The First Lady hung up on me.The second lady said I was lied to and my order had not been shipped. Only option I was given was to wait 48 hours and see what happens. But the used a false shipping confirmation in order to charge me for the merchandise which is embezzlement. Using false shipping confirmation for for financial gain with a credit card is wire fraud both felonies.Im calling the police and having the whole online order department arrested since they are incapable of telling the truth or resolving this.

We had 4 French doors to be replaced and called them. They said they would send out their guy for an estimate. He came and said it would be standard, but when it came time to get them, he told them they were all special order (at a cost of 1,000 per door instead of 400) plus extra to install, NOT what he told us. We went to Lowe's and got the job done right.

Called to get a 24 inch trencher was told it was being rented and to call back at 1:30 pm when it should be returned i called back they told me they had it and when i got to the store the man changed his story and said they did not have one and when we went to get the other larger trencher i showed him that the one i wanted was right there beside the larger one the store worker decided to tell me oh it is broke, so when i returned the equipment i had a different person check me in and he said that the 24 inch trencher was returned and could have been used

I regularly use the Waterville Home Depot store for my building materials. The staff are amazing to deal with and the store is always clean and tidy. The selection of lumber is quite good but beware of the dreaded banana wood (pre-bent lumber LOL) They always have great deals running on pellets or mulch and the guys will load my truck saving my poor old back. The only negatives i have found are the in stock kitchen cabinets (around 40% are damaged) and the website which can be amazingly slow with a search engine that is very inaccurate. I have tried other local HD store in Augusta, Bangor and Topsham. But the Waterville store IMHO is the best...

The site is good and it takes two hours for them to fill an order online so I can drive to the local
Home Depot to pick it up. Saves me money many ways. I don't get stuck looking at other things and then over spend. If you are going to have someone else pick it up, call the store and tell them. You have to present your ID to pick up your Oder. ID is required by the person picking up your Oder. If they don't have an item they will call you. It's pretty easy. Be sure when ordering you put filter of only showing you what's in stock for the store you pick as your store.

My 93 year old mothers
Air conditioner went out last year it was a window unit it was a ******* btu it was under warranty so we took it back to home depot and it was like pulling teeth to get them to honor the warranty so they gave us an ******* btu now this one cuts off every hour and we have to go reset it home depot sent one of there a. C. people to her house and said the compressed was getting to hot and to put a mister hose on it with a timer this one is also under warranty plus an extended warranty. E are still fighting with them they had better hope this does not burn her house down for than ill own home depot she is staying with us till this is resolved they have till wed than in getting a lawyer

I'm a very high contractor that make lots of business at Home Depot specially the one at Springfield Av in Newark NJ.
I being doing this for over 10 years, unfortunately this about to change because I have bad experience in this Newark Home Depot. The issue is one of the workers that always work on the forklift keep harassing my wife and not just her. This guy follows every single woman that show up in the store I saw this guy how he follow and look every lady including my wife.
I think this is very disrespectful and unprofessional.
Where are the managers nobody control that or say nothing to this guy. This guy name is Erick and he always in forklift pulling big orders for costumers. I wish someone finally take care of this situation because I did know that Home Depot allow employees to mess with customers and have no sense of manners or respect.

Other than the great lawn and garden department, it doesn't seem that Home depot has much to offer for the average home consumer. I wish that they would carry more home decor and outdoor funiture and drapery. Etc. I go into the store and come right back out because it seems like an overwhelming maze set up for contractors only.

Order kitchen cabinets nothing but problems with sizes they don't fit several calls to corporate everyone has a different answer cant speak to a corporate mgr supposedly the store makes all the decisions never heard you couldn't return a product so I'm stuck with 7000 dollars of kitchen cabinets that doesn't work all I want is my money back but they wont take cabinets back

Great customer service, we bought all of our appliances for our 1st home here over a year ago. They have been great appliances. One of our homedepot stores had an employee who hacked into the database and collected recent credit card transactions and they called us as soon as they found out and told us to close our cards and get new ones. They handled it perfectly and I appreciate getting called about it.

Love this store it meets every need not just for your home but every thing you need garden spring cleaning and a lots more love to just browse around and shop customer service is awesome many kudos to HomeDepot

Their new machines that don't accept old hundred dollar bills would not take my hundred dollar bill and the manager said they could not take my money either. I clearly showed him that my money has the watermark, the strip inside and red and blue fibers. He said there was no way around it. Because their machines not working properly they would not take my money. Went to Lowe's and there machine takes my money. Had no problem at Lowe's. This manager at guide Meridian Home Depot was the worst experience I've ever had. I am a contractor and will take my business elsewhere.

Their stores are so much fun! The employees are knowledgeable, helpful and friendly. I can spend hours there just walking the aisles, and every time I need to fix/repair/build/make something, there is someone at Home Depot to lend a hand. Fun store!

Dude came, hiked up the stove, left, wasn't level. Didn't tell my wife he couldn't push it back to the wall. Hauled out of there. Don't waist money. Not worth it. There not technicians. I hope he connected the gas lines properly. I'm terrified.

Recently I did a huge total home project to get our house ready to sell. I was able to go online and order what I needed and pick it up with ease. (I could have had it delivered but my supplies were needed the next day and I picked them up at the store on the way to the house.)
Sometimes I was unsure how much or what sizes were needed, so I ordered more than I used. Returns were made easy too. It saved hours of walking all through this huge store and I will definately use this online service again.

I have not had any issue with shopping online with Homedepot.com, and the customer service was very good. I ordered online only available items and had them shipped directly to me with out a big issue. Just a little dirt on one item and hd took care of it right away. I was just a little mad that I did not get the best sale price on my item, I missed a huge sale by two days. Frequent visits to the site is necessary to keep up with sale prices. I have any good results ordering online and picking up items in store. Homedepot has been a go to site for my household needs, and I hope they keep up the good work.

I order an appliance package from them and schedule the delivery to be done two weeks later. They set a delivery time between 2 and 6. Well I call them at 5:30 and said that my delivery was still not here. They said it was on the truck and on the way. I check tracking again 5 minutes to 6 and the delivery date was changed to two day later when I was at work. I sold all of my old appliances and had no appliances thinking my new ones where going to be delivered. I call the manger of the store and he said there is nothing I can do that the delivery company will be contacting you. And I ask him why was the delivery date changed and he said I don't know why. He was rude and just didn't care. They don't even have there on delivery people like Lowe's does. So I highly recommend you not to use them. If they show a cheaper price just take it to Lowe's and they will beat it and delivery your stuff the next day. I will never shop at Home Depot again..