Home Depot

Great staff! They go above and beyond to be helpful. Great store! I can find what I need when I need it. A pleasure shopping there. This store is neat and tidy. Prices are very reasonable. Proudly a HomeDepot supporter. You will NOT be sorry shopping at HomeDepot.

In comparing the big chain hardware stores in our town, HomeDepo earns 5 stars from me. Our local stores has nice people and almost all the time if I'm walking around and a store clerk sees me they stop and ask if they can help - that's good. I like the way the store is played out and prices are fair. The lumber dept seems to always have the DIY lumber I need for many projects. Now with all that said, it is not perfect, but still deserves the high rating because no one is perfect or no store is perfect.

Rude and disrespectful. Employees. Something as simple as help with getting the right screws for pulls for cabinets was a major issue at this store location. Went to this location several times the same day. Went to Oakville to get better service and the screws I needed to finish the project. I have asked questions regarding flooring and was just directed to look at flooring in the store or take a sample. Funny how another Home Depot could find me exactly what I wanted in a less time too! June 2,2019 is the day I decided never again will I shop at Home Depot. They're the next ones that will be closing down locations soon with their attitude!

Had cabinet refacing done in my home from the Traverse City Michigan store.
The gentleman that came out was very thorough. And told me everything that was going to be done. And that the cabinets would be completely finished when they left.
When the gentleman that came out to do the work left. I had scratches on my new farmhouse Sink, crooked doors, crooked trim Overlapping doors and a hole in the ceiling.
I contacted the store and they said they will see what they can do. But I am not getting any replies back just the runaround

I LOVE my store! I've spent over $75,000 in home improvements there! I love the employees! I love the selection and discounts. Went to Lowes once, got treated like garbage. I'll never go there again. Home Depot wichita Falls tx!

I ordered from two different stores. Can't track my orders because home Depot saying I don't have any yet my email says I do. My pick up day was pushed 3 days later then the estimated time of delivery. Could have gotten it sent to my home after waiting all this time. All home Depot can say is sorry for the miscommunication. Yup sorry I ordered from here.

I went to Home Depot last night and it was by far the worst experience.
To start employees there need to get more Training.
I was looking for grommet and it seems like nobody knew what that was.
I literally had to walk all the aisle till i found it.
Time for a facelift, time to educate employees.
How about a smile

The level of incompetence in this store (Franklin TN - 224 S Royal Oaks Blvd) is simply stunning. I go there about once a year, and then only if I can't find what I need somewhere else. Each time I have been reminded why I avoid this store.

Today I needed a small plumbing part. The aisle was of course closed. There was an employee standing on a forklift... doing absolutely NOTHING. I waited and waited. He was just staring off into space... unaware of his surroundings. I finally gave up, and now vow to never return to this store. This isn't the first time this has happened, but it's the last time for me.

As I left, the two teenage boys in their orange aprons were still pushing & shoving each other around the self-checkout aisle. Obviously they had nothing else to do. There couldn't have been more than a half dozen customers in the entire store the SATURDAY BEFORE CHRISTMAS. I'll be stunned if this store lasts more than a few more months.

Discriminatory pricing at Home Depot/Cascade continues. Last year my husband and I bought a picnic table at EW Conn Home Depot for $79 the same picnic table at the Cascade store was $159.
Yesterday we purchased four shrubs at Cumberland Home Depot. They were on sale from $19.98 to $9.98! Today the same shrub at cascade HD is burnt from the sun and is still $22.98.
Why does HD prices continue to be 10-20% higher in BLACK COMMUNITIES? Will get pictures tomorrow

Was at the fairfax store in VA looking for LED light fixture, store out of it and the person managing it said he couldn't order it on line! I ordered it myself under 10 minutes while the guy just walked away! It will be delivered in 3 days!

Let's face it folks, when you need ANYTHING for your home or apartment, Home Depot is the first store we think of. No one says "I need drywall and paint, I'll go to Subway!" I know......sarcastic, but that's just me Seriously though, Home Depot is the place to go for pretty much everything you could need (minus a pizza), however I only gave 4 stars because the higher-ups at Home Depot know this same truth about their store. Hence the prices could stand to be knocked down a few notches. Things are starting to get expensive guys/gals! Back me up here!

Have purchased a lot of things from home depot over the years. One of the things that has turned me from a frequent shopper to an occasional shopper is they bowed to a mob mentality/politically correct crowd. So, whenever i can, i shop somewhere else!

They have the worst customer service. I ordered online and after 2 months the item was not yet delivered. Online customer service told that they can't refund because my order was shipped! They don't understand that no update for over 1 month on the tracking. Each time they say that RESOLUTION TEAM will contact me! They still never contacted! Don't believe them, customer service have zero knowledge and the worst resolution team. They will NEVER help, they only trying to scam each time.

The store associates filled out the order form with wrong product coding in Tewksbury, MA store.
I am trying to return my money and, most importantly, my TRUST.
Was it done on purpose? The store manager refuses to understand the situation saying that "that what I signed in the order"

I really appreciate being able to shop on Home Depot.com that has 25 different configurations on Delta Breez bathroom fans and even a Delta Tub Spout in an unusual size that no one else could supply! I got the Home Depot credit card to give me a year to return purchases to them instead of 90 days. Sometimes projects get delayed due to the contractor's schedule and you never truly know something is going to work until the contractor installs it. So 90 days isn't always enough. With their credit card, they also gave a number of months to pay without interest. And last but not least, they carry the brand of Behr Marqee paint which carries a top rating by an independent consumer magazine.

What you would expect. Helpful people here who know about their departments. I'm sure a lot of the staff here has previously worked or majored in a trade of some sort. Ofc I am certainly not referring to all staff because I have definitely met a lot of stupid & rude 1's who straight up should've been fired out the door, but lets not focus on that shall we?

Again their display's are pleasant to look at, & they have at time's live workshop's going on in the store, which I think is a great idea. When I do need assistance there is always someone there to assist me & answer any Q&A's I have about a particular product. Front desk is nice & have even offered at time's to load heavy item's into my vehicle. No idea if this is part of their policy or anything but if their doing this wholly voluntarily than a "BIG" thank you.

It was so pleasant to visit home depot store located at South Fort Apache and W Tropicana Road. I needed 5/8 inch plywood for my kitchen floor. At lumber department, Kim helped me get the right board. I needed the board to be cut into the width I needed. There is a cutting section at the back of the lumber department. Kim was nice and professional. He cut the board for me. The board fits my floor perfectly. I had my kitchen repairs done just as easy as it can. Thank you so much for Kim and his colleagues. You guys are awesome. You all made my day as good a it can be. I appreciate it a lot for the great craftsmanship.

My husband and I love to remodel properties. We can always find quality products at Home Depot in every department. We can order on line and have items delivered to our home for free. This is great since some of our remodels are as far as an hour away from the store. We LOVE Home Depot!

Attempted to buy a whole home generator twice from the Uniontown Store in Pennsylvania. Both times we were told someone would contact us and come to our residence to give us an estimate. Both times we heard nothing from them. We also went to Lowes to get a free estimate as well (which was after we went to Home Depot). Well, Lowes called for appointment, already did the estimate, ordered the unit, and by the first week in March, I should have my generator fully installed. Still waiting for Home Depot to call for the free in-home estimate, so I can tell them they missed their chance on this sale (a $9,776.00 sale to be precise). They really need to step up their game in that department, because other than that, Home Depot is my Husbands favorite. Which is the only reason I gave them a few stars.

I have ordered online several times from Home Depot and they use UPS to deliver in our area. They are not reliable and my items have gone to 12 Cities, Two Provinces and Two Countries and still not arrived at our home. Home Depot needs to use a different more reliable Delivery Service.
They offer a $25.00 gift card but that's not the point. They know about the problem and should fix it by using a different service.

I will never do service with Home Depot again because when you signed up a contract to put up a gate what they put on paperwork it is not what they do. Home Depot hired outside contractors to do the service but they didn't get the job done. The gate is broken in less than a year still they want to fix.

This review primarily applies to appliance purchases. Over the past ten years I've purchased ten appliances from HomeDepot; their prices are competitive and they seem to carry the brands favored by Consumer Reports. While I've gone to the store to examine the item (recommended); I have completed the purchase on-line which has included scheduling its installation and removal of the old. The process has been seamless and easy with delivery being as promised with the installers doing a careful and efficient job. My most recent purchase was for same day delivery and installation of a hot water heater. It was ordered by 9:30 am, delivered at 2:00pm! A bit pricey for the installation but

Supposedly, they finally listened to customer complaints re the lack of availability of staff assistance. They now have sufficient staff who will ask if they can be of service.

Shop there over Lowe's any day. Have to return everything I purchased from Lowe's for lack of parts.