Hostwinds

1. People in tech team should react little bit sooner
2. I dont like that the price of next month's order is 25%! Higher. It wasnt on sales page written. Dont like it.

Heard you guys were the best so here i am. dont know her to start but im sure it will work out. Have tons of good ideas but must learn the basics and start my feet work.

I am a newcomer

I found that hostwinds' interface is not that intuitive like Namecheap, I can't find beginner guide like "how to set up my first domain and hosting" etc

Also, please add more live support and make the beginner guide more easily to be found

Overall very smooth process and the technicians were excellent at keeping me informed all throughout setup. Very responsive team. My only negative is the version of Windows OS is a bit old.

A friend recommended me to your site

I thought, for the amount paid, I would find a faster speed in the server than the rest of the other companies
But it's the same

The amount paid for the services is expensive.
The solution
Increase the size of the storage space
Increase memory size

Regards

It would have made my review a five star if brief documentation on the setup of WHCM were made available. I did get an email but didn't see it until I had tinkered in Cpanel looking for a way to launch/install WHCM manually.
Also, as a reseller I would have liked better customization options for my domain page.

Buy, start, connect

Just paypal or credit card, straight into cp, connect in minutes as the delivery of the service from payment time took 10 minutes dor me. And enjoy VPS for any of your needs

Superior hosting and network speed. Up-time is amazing! Thank you, Host Winds! I literally can sleep at night knowing my web sites and hosting platforms are up and running. Rock solid!

Service is pretty good for what you pay. Support not much help if you have issues. They kind of blow it off and say they can't reproduce it on their end so it must be you. Always the same answer.

Awesome service and great support! And I don't have to go through 8 phone menus, 3 waiver signatures and a blood test to get help that is helpful... you guys are great really appreciate it!

Probably the best customer service I've had in a long time. They guided me through every step of the process to get my VPS setup and were very patient and answered all of my questions.

Fast and great support! Thank you :) I suggest hostwinds. Why?
1) Fast
2) Good Support (they helped me a few times)
3) Pricing cheaper than some other company I tried

The purchased IP was blocked after one day of use. Although it can be replaced for free, it took me an afternoon to change 6 IPs before I got a new usable one.

I signed up for the "Windows" VPS Managed services and it's been a few days and the service is working GREAT! And since I got the service I only had to contact support and they fixed my server and setup my backup add-on which didn't take long at all. So if you want my opinion the help and service is GREAT! And I will surely recommend them.

Great Chat with Callan prior to purchase. Alex spent almost two hours assisting us with technical updates after purchase - patient, knowledgeable, professional, and friendly!

Launching new brand and currently as of right-now working on fixing the mechanics of a previously published website, css mainly to make it more responsive...

I have had the same web hosting provider since the 1990's and need to find a new one. The services that Hostwinds provides, cPanel in particular, are much more advanced than what I had been using, and even though it is a lot of work, I think it will be worth it. Most of the work has involved migrating from asp.net to php. The chat support is very helpful, but here are some things that they were not able to tell me (for shared business hosting):
• To use the index file in a subdirectory as the 404 error page, put this into the subdirectory's.htaccess file:
ErrorDocument 404 /subdirectory/index.php (the path descends down from public_html).
• To use a server side include, the syntax must be exactly like this (note no space between the initial hyphens and the hash mark; I was going nuts):

And to use ssi's in regular.htm files, put this into the.htaccess file:
AddHandler server-parsed.htm
• Email aliases are created using forwarders.