Hulu

For years I tolerated the commercials because the had good programming, GREAT classic TV and movies and during the holidays they also had GREAT holiday movies.

The 'new' hulu has very few of the programming choices that appeal to me and my family. I just searched "Christmas Movies" and "Holiday Movies" and NOT EVEN ONE decent movie is listed, just modern GARBAGE.

When I went to their 'new' website, there was no "LOGIN" button or ANY way to login anywhere on the entire page! I had to look up their phone number to call and cancel my account!

My last payment was taken on the Oct 29th... now today, 20th, they took payment again! I contacted them with no help other than them saying " you were not billed twice" that was not at all what i was complaining about! I was complaining about them taking money whenever they please. I requested my money back and canceled my service completely.

Used to be a great service, but they are horrible now. Cuts out constantly and now the last 2 nights I can't even watch my news on FOX NEWS (libtards suck) cause it tells me channels aren't available. And their customer service doesn't even care. I just canceled, they wont be around long at the rate they are going.

PS. I switched to Youtube TV from Hulu and it is much better. It works great for me, doesn't make you watch most comercials, and now is cheaper than Hulu. Honestly my only complaint is I hate giving my money to Google, but it's not like Comcast is any less of a libtardo company.

We have Hulu through my partners Spotify account and it is the worst of all the streaming services that we use. Crashes repeatedly - so much to the point that it takes longer just to try and finish an episode. Of Housewives. Most of the time it won't remember what point you were at before the crash so you have to click around on the slider in hopes that it won't crash yet again. Advertisements are regularly louder and higher picture quality than the actual shows.
We know for a fact that it's not our internet speeds that are to blame. My partner works from home and uses a heavy amount of data on the regular so we pay for the most premium speeds offered by Xfinity. Over and over again Hulu is the ONLY streaming/site that has so many issues. Youtube premium, Netflix, and Amazon all work just fine, don't have advertisements, and actually remember what point you paused at in a show/movie.
I'm astounded that people shell over money for such a crap service and still sit through advertisements.

I am finding every review site I can to post my review of Hulu. It is by FAR the worst streaming service in the industry. It constantly buffers (and no, it is not my Internet service or speed). I have contacted them several times to complain. Get the same instructions to delete history, cache, etc. Never works, streaming is still lousy. I have several other streaming services, Netflix, Amazon Prime, as a couple examples. I can sit down, login, and watch uninterrupted shows for hours, but with Hulu, it takes hours to watch one show. A 43 minute episode can take over an hour (if I was a gluten for punishment and actually waited for it to buffer a million times during one episode). I even was recently put on hold from Hulu. I received an email telling me my account was on hold and would be cancelled if I didn't start watching again...?!?!?! WTF, who are they to tell me when and how much I am suppose to watch their crappy service. The insane thing about it is, I had actually logged on every night for a week trying to watch a series. I watched each night as long as I could until it started it's buffering every 30 to 40 seconds and then I would log out. When contacting customer service, they stated that they could plainly see I had been logged in over the past week...
What a joke... WORST of ALL streaming services. Save your time, money and sanity and pay for a real streaming service, basically any service other than Hulu...

Lets get right into it, i dont mind adds at all. What i mind is them only having the last 5 episodes of the most popular series on the app. I get it, partnerships and content owners and all that but REALLY? I pay good money every month for hulu plus and i only get the 5 latest episodes of my favorite shows. Thats not good buisiness. Thats a scam. Im switching over to netflix ASAP. If youre thinking of watching Gotham, or the new flash just buy them. You cant watch the first seasons or even the begining to the second. And shows like archer are waaay behind. Dont wasye your money.

This guy is snotty and rude, claimed he did not have a supervisor to talk to. Said he could not reset my home ip for live because my internet provider is rural and comes up on their end as a Mobil hotspot even though it is in my home and Hulu works on my tablets and phone while sitting in my living room. I pay over $90.00 per month and he told me I could not watch the live on my tv because of the way the internet comes up. They do have an override button, for this problem but Giovanni would not override as he said he would be setting the "wrong" president. This is after another person two weeks ago fixed it. This is ridiculous and basically a disreputable company since I pay for multiple screens, enhanced dvr, and no commercials. I rarely watch the live part, mostly the streaming portion. They say that fire sticks are supposed to work but mine do not work either. Basically go to one of the other services for your live tv as Hulu does not want your business according to Giovanni who told me he would cancel my account if I did not like it and that he did not have a supervisor I could talk to. Then told me he was ending the call. This guy should be fired as he obviously does not have any skills except how to be nasty.

1. You can choose another streaming source, but if you have a HULU subscription, it takes an act of dark magic to get HULU not to override your choice. HULU is not good enough on it's own to pull the cable plug, limited program choices, 99.5% of which you could watch commercial free on other streaming networks for Free. The reason to have HULU is for handful of shows other streaming networks don't have. The movie choices at HULU is extremely limited compared to Prime and Netflix. I just spent 15 minutes forcing HULU off so I could watch a show in Prime, because that particular show is not free on HULU. DEAR HULU, YOU CHARGE SUBSCRIPTIONS SO STOP CHARGING PER EPISODE OR SEASON FOR MORE THAN HALF YOU LINE UP, then you'll be a streaming service worth the subscription price.

I'm a second time user of Hulu bcuz it reloads every few minutes nonstop. I signed up for Hulu a few yrs ago which then I was having this problem also so I gotten rid of it. It took me 1 hr or longer just to watch a 30 min show. So now I decided to reactivate it again to see if this still happens and still not happy with this. I know it's not the Internet connection bcuz this doesn't happen with Netflix. So... again I'm deactivating this cuz I'm not paying 7.99 for something that I'm not going to watch... if there's something you want to watch on Hulu that's not on Netflix wait til it gets on there or find a different way! Not worth it!

Hulu used to be a user friendly app. Easy to navigate, easy to scroll through shows and episodes to find what you wanted to watch. This new update is ridiculously CRAP! It's terrible! I wish I could rate LESS THAN 1 star! If you're watching an episode and want to skip to the next, you can't! They won't let you! This "New Hulu" is all about how pretty they could have made the app. I ABSOLUTELY HATE THIS NEW HULU AND WANT SO MUCH FOR THEM TO CHANGE IT BACK! FOR NOW, I'LL BE WATCHING NETFLIX! BYE HULU!

I signed up for the free one week trial and it said your trial will expire on May 15th. So on the 15th I canceled the trial and it said that I was charged the $7.99 fee. I called Hulu, they said they couldn't refund me the money back, so I asked to speak to someone higher up. The supervisor came on the phone and told me no he couldn't refund me the money back. I told him the site was very misleading when it said the trial would expire on the 15th. It didn't say it would charge me on the 15th. Needless to say I will never have Hulu again, I didn't think the site was all that great to begin with. No wonder Netflix is ahead of them. Their customer service stinks. I think they should get new supervisors that know how to give good customer service and the site would be so much better.

Hula was supposed to cancel my service but they continued to pull money out of my account at the bank. After talking to the support team on this issue 35 minutes he let me know hulu could not send me a refund because they cant mail a check. I had to close the account because of over drafts, hula kept on pulling out that was not accounted for. I asked the hula person if the company was so big that they could"nt drop a check in in the mail. Hulu has now refused to let me talk to a member of team lead or supervision. This is the worse company for service, I paid my bills, they continued to take money from me and let me know that was all they needed from me. By refusing to pay back what they owed me is really not a good business. I have to wonder how many other folks have had this same experience with them. I even told them I had to close my account because Hulu would not stop withdrawing money from my account. I'm a person living off of a monthly social security check, and they don't care that it caused my account to overdraw. I read the review guidelines, this is not meant to be hateful in any way but I do want to make it clear that higher level of staff refused to speak to me and the guy said thats all we can do for you.