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IbottaReviews 5,993

4.4

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
498
shipping
181
returns
188
quality
370
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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I'm trying brands that I never did-
July 3, 2024
Updated review

I'm scrolling through the products before I go shopping! I didn't even realize that I needed to use this app!

Date of experience: June 23, 2024

It's fun and I like to try different items
May 31, 2024
Previous review

I have trouble getting cash back from chewy but all in all this is a great service

Date of experience: May 21, 2024
North Carolina
1 review
0 helpful votes
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So easy!
July 3, 2024

Ibotta is the only app I use now. There were constant issues with other apps and always a reason my purchase did not qualify. With Ibotta I never have that problem and they offer cash back on normal items people buy everyday.

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
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Easy to earn money from Ibotta click a double from store and ibotta too! Love

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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Blind people work here
July 3, 2024

Every single time there is a rebate missing. Every single time I have to complain. Every single time it's the most expensive item that I don't get credit for. Every single time they will give credit but not apply it to a bonus, which I would've received if I didn't get screwed. This is the scam that Ibotta pulls.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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Great saving app
July 3, 2024

I love using Ibotta. It's a great app to save and make a little extra cash. Easy to use and also get help fast when needed.

Date of experience: June 23, 2024
Kentucky
1 review
0 helpful votes
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Love this app.
July 3, 2024

Have fun using this app. Saves me money and I love watching my balance grow.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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🤬
July 3, 2024

Every time I submit a totally clear receipt…, it does NOT give me all my cash back without having to resubmit my receipt sometimes multiple times! 🤬

Date of experience: June 23, 2024
Wisconsin
1 review
0 helpful votes
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Getting cash back was easy!
July 3, 2024

I wanted to get the $5.00 back on scent beads and ended up getting a $10.00 bonus too. All from using my CVS card!

Date of experience: June 23, 2024
Georgia
1 review
0 helpful votes
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Missing my rewards
July 3, 2024

I purchased an item that was on my list for cash back but I did not receive my rewards on it.

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
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Customer Service was very responsive and understanding of situation, and did everything to quickly to resolve the issue.

Date of experience: June 23, 2024
Pennsylvania
1 review
0 helpful votes
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Customer Service
July 3, 2024

Any time I need to reach out to customer service they are very quick to respond. Everyone is super helpful and polite. Thank you Ibotta. Wish I had found this app sooner. Such a savings.

Date of experience: June 23, 2024
North Carolina
1 review
0 helpful votes
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Not receiving all my cash back
July 3, 2024

I didn't receive my cash back on the pork chops a week ago and didn't receive my cash back for the Jimmy Dean bowls this last time, I went back and checked why, and I couldn't find any reason why I didn't

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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Awesome customer service
July 2, 2024

Customer representative was kind and extremely helpful.

Date of experience: June 22, 2024
Illinois
1 review
0 helpful votes
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You gave me.10 and from my ham I was getting a1.00. It didn't show up so I sent a message about not getting my cash. I saw where it was added but when I got my message from Ibotta you got money it showed only.10 cents

Date of experience: June 22, 2024
Georgia
1 review
0 helpful votes
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Horrible
July 2, 2024

Horrible is the best word I can describe ibbott. It seems like lately ever receipt that I scan it goes into a long wait time and the app would say it match the item then say no cash back money found this is very very irritating

Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2024
Arkansas
1 review
0 helpful votes
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You won't regret it!
July 2, 2024

I love Ibotta! I get cash back on things I would buy anyway! It's a great way to get some extra cash! I earn cash back every time I grocery shop! And that's not the only place to earn cash back!

Date of experience: June 22, 2024
Louisiana
1 review
0 helpful votes
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Great App
July 2, 2024

I love shopping with Ibotta! I never make a shopping trip without consulting Ibotta first. I've made about $500 just this year (since January) alone. The service is great! They resolve problems quickly.

Date of experience: June 22, 2024
North Carolina
1 review
0 helpful votes
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Great customer service
July 2, 2024

I've earned well over $100 across time with this app. When I had a concern, they quickly responded and went above and beyond to resolve. I'm very pleased!

Date of experience: June 22, 2024
Alabama
1 review
0 helpful votes
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My favorite app!
July 2, 2024

I have never been good at couponing. My Ibotta app has made it possible to save money effortlessly.

Date of experience: June 22, 2024
Oklahoma
1 review
0 helpful votes
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Quick and friendly service
July 2, 2024

I had an issue with a bonus not attaching, even though I got my rebate and they quickly resolved the issue and credited my bonus to me. They are very polite and courteous.

Date of experience: June 22, 2024