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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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When you have to submit the specific item, it counts wrong! Then, when you submit a ticket, they don't count right. I told them I bought 4, they gave me credit for 1.
Very good and fast response and email very fast and it was completed in few minutes
We needed some antiseptic spray for an accident and I had a rebate AND it finished my midweek bonus!
Fast service and excellent customer support. Problem solved without any hassle
Went great and quick. No problems or issues. Been a great experience.
There was an item missing after contacting you were able to help me out. Thank you. With the economy the way it is every penny counts. Thank you.
I really am enjoying my Ibotta experience. The App provides many stores i shop in and the bonuses are great! Thank you for helping me save at my favorite stores. Helps my budget.
Hello Ibotta Team! I am enjoying my experience with the Ibotta App. Thanks for the bonuses also which do add up fairly quickly to save me some extra dough. My only concern is that I've had a couple experiences where I didn't get cash back for online purchases (Cinemark movie tickets) because Ibotta indicated the purchase had been canceled and I actually did use the movie tickets. Another instance was when I ordered from one of the home shopping channels I also didn't get points because Ibotta indicated the items had been returned. I hadn't returned items. Not certain what's happening there. Otherwise, I would have provided a 5-star rating.
Ibotta is the best! With grocery prices so high, Ibotta has really helped to balance out my grocery bills, make them affordable again, and put money right back in my pocket!
I've been using Ibotta for a few years now. The last three weeks i have been missing cash back after the claim was confirmed.
We apologize for any delay, frustration, or inconvenience you may have experienced. We are happy to hear you received all your missing cash back. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
Ibotta has the best customer service! I always have questions or sometimes have issues with app use and they are always quick to reply and happy to help. Really makes things easier to use
I love the Ibotta app. A friend recommended it and I thought well I will try it not thinking I'd get much back but I was so wrong. I've only been using it for about two months and I've already got back over $50. I was so surprised at all the stores you can shop at and use the Ibotta app with and the variety of online shopping sites you can use it with, it's awesome. I try hard to save money and this app really helps and it's so easy to use just add your items before you shop and you get the money back so easy. Sometimes the Ibotta app will notify you of items you missed and it's so easy to add those to your cash back and there are bonuses you get too as much as $5 at a time. I love the Ibotta app and I'm so thankful my friend told me about it. I've been telling my friends and family too. đ
They are always able and willing to help me out with any help I need. They are always very professional about everything and are very courteous.
As a retired person, having Ibotta helps my money go just a little farther. Thank you.
Temu says my orders were canceled and they've taken my earnings. Also they are not awarding the 10 or 20% that they list.
I purchase the Nutri- Grain Bars and Nutri Grain Powerful Protein Bites on the same receipt. I never received the bonus for purchasing both. I contact Ibotta. I received a quick response that they were looking into it and will contact me. Well the issue was correct right away. No issues at all. Thank you Ibotta.
So easy to use. I love all the deals and the cashback! Ibotta is on your side--doing all they can to help you get cashback!
Nunca habĂa usado un app como ibota quĂ© regresan dineron, pero desde que la empecĂ© usar me encanta..
Buy the products scan your receipt and earn money. It's that simple.
Ibotta is very easy to follow and if for any you've made a mistake in sending your receipts, the team is willing and able to assist immediately. The support team has a very good response rate and very effective.
To much t trendy vegan crap not enough average Joe stuff. Not into $8.00 water
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback! I apologize for any delay, frustration, or inconvenience you may have experienced. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We understand your frustration and genuinely apologize for any inconvenience caused. Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!