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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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The people working for Ibotta have been helpful when a problem is encountered when redeeming products
I tried Ibotta once before and just didn't get anywhere with it. While talking with a friend she was telling me about her Ibotta and how much she was getting back so I decided to try it again. I have did so much better and enjoy it so much! Thank you Ibotta!
Will not properly give credit for multiple items in the same receipt
I can't recover my dam password. Please help me to do so. If this is how this is ran? Id sooner not deal with it.
Thank you for providing your feedback! We are sorry to hear that, and we are happy to investigate. We've reached out to you directly to address the issue. Please check for the response on your Help Desk ticket. Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!
Every time I have a question, concern or issue a customer service member is quick to respond and correct or answer any questions I have.
I like the fact that you now alert us to missed deals and aloe us to claim them. Sometimes when shopping in store, you impulse buy or you'll remember something you forgot to add to your list.
I do wish you would take printed receipts however. My last Acme receipt was emailed to me so I printed it out, but it was invalid. There was 3.50 back on that receipt, maybe more.
It is rare to have an issue with the Ibotta app. When an issue arises, Ibotta Associates are quick to respond. This one time there were a few products that weren't read by the app and I accidentally submitted the receipt. I added them manually but they still were declined. I provided additional information and the issue was quickly resolved. This is a great app!
Estoy muy contenta y satisfecha con esta aplicación lo recomiendo
I'm so happy I joined Ibotta! Although, I don't buy everything that's listed on Ibotta, I do buy some items, and I earn money for buying those items. It does take some time for the money to add up, but in the end, it's like free money! So far, I have earned $149.02. I'm planning on getting a gift card pretty soon so I can purchase a new air fryer toaster oven.
Fue la mejor no fue nada difícil bendiciones a quienes forman este gran equipo
One of the best decisions ever to download this app and been saving and using for only a year! I'll never go back to just paper coupons.
My experience has been the greatest ever. I will use this app as much and how ever long I can!
Hello there,
I'm writing to bring to your attention a few recent issues I've encountered with the Ibotta app.
Firstly, I made several purchases through QVC and activated the 12% savings offer via Ibotta. However, I did not receive the expected savings in my account.
Lastly, I encountered a limitation while redeeming a savings offer at Walmart. The offer allowed for only five qualified items per receipt. While I received the savings for my first receipt, the second receipt was not credited despite there being no daily limit specified. I have already reported this issue through the app, but I have not yet received a response.
I must emphasize that I have been a loyal user of Ibotta for quite some time and have generally had positive experiences. However, these recent issues have caused some disappointment.
I understand that technical difficulties can arise, and I appreciate the information you provided regarding the QVC savings issue. It is reassuring to know that your team is working to resolve these problems.
As a business owner myself, I believe that constructive feedback is essential for continuous improvement. Therefore, I am sharing my experiences with the hope that you can address these issues and maintain the positive experiences of your users in this competitive market.
I look forward to a resolution and continued positive experiences with Ibotta.
Loved saving money with ibotta. I am still learning with ibotta. Loved all the help and assistance with my cash back rewards every step of the way.
The Ibotta app is very accurate and easy to use. They are always adding new products and this gives you a chance to try the latest products with cash back. You can't go wrong with this app. If saving money is your game download today.
My online purchase for groceries was amazing cause I earned cash back thanks to ibotta and the way they let me know to earn my cash back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback! We apologize for any delay, frustration, or inconvenience you may have experienced. We are happy to hear you received all your missing cash back. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!