IELectrica has a rating of 4.5 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. IELectrica ranks 2nd among Home Theater sites.
In an age where amazon can ship to you same day, waiting over 2 weeks for a $3000 purchase is a bit frustrating. That said, the shipping timeline was accurately indicated on the listing and I got an awesome product at a great price. Very happy overall.
My order took 3 weeks to deliver and when the shipping company that was used to deliver my product advised the tv would come on a Friday, I took time off of work to be there. It didn't show up until the following Tuesday. I will give props for the pricing so I guess that is the trade-off.
Ielectrica provided me with the product as promised in a timely manner. This transaction was perfect. In fact, I just emailed one of best friends a link to ielectria so he can purchase the same Samsung TV that I did.
Purchased a "very large" Samsung tv at a super price. Easy pay without pressure to buy extras. The shipping was ultra quick and the delivery guys unboxed and set it up in order to make sure everything was working ok. Can't get any better!
Price was great. Time between placing the order and shipment seemed too long and the delay prompted me to inquire. I thought the communication could have been better and the shipping process should be explained before I start asking "where's my TV?" So I would recommend improvement in managing/communicating the process between purchase and delivery.
Dealing with iElectrica was an easy, pleasant experience. I had originally placed my TV order with an online electronics company called Big Box Superstore which turned into a nightmare of hidden fees. Luckily I was able to cancel that order and place it with ielectica. The sales staff at ielectrica is professional and do not try scare tactics to get you to immediately place an order as other online sellers. I knew the full delivered cost prior to placing my order, and delivery was very fast. I will most certainly order from them in the future.
It was great buying my TV through ielectricca.com, process was straight forward and easy. However, patience is required as delivery takes much longer than most. Otherwise, I had a great experience and would highly recommend this seller to anyone in the market for a great TV, price is probably the lowest from any other vendor.
The buying experience was great, and will definitely buy from ielectrica again! The shipping was frustrating, though I know it's the holiday season. The shippers were very hard to get in contact with and never returned any calls or emails. The representative I contacted from ielectrica was extremely helpful, however, and found out what I wanted to know immediately. Thank you for the TV, it's amazing!
The TV was new in box in perfect condition. The price was very competitive with the best prices on eBay from legitimate sellers. The delivery took a few weeks but was free. The box was not damaged in any way and looked like it just came out of the factory when it arrived. The delivery men were outstanding and plugged it in to make sure it worked before I accepted delivery.
We are very happy with the purchases we made (2 TVs for us and one my friend bought) and the service that was provided by IElectrica and the salesman Sean. They are very professional and know their stuff. I will recommend them to anyone any time.
Answer: Yes. I just received my TV last week. It comes with a factory warranty from Samsung. It is brand new. Not B stock. Not open box. Not refurbished. The warranty checks out with Samsung registration as a genuine, valid Samsung warranty. You can register it online, like any other retail product.
Answer: The number is on the website: 954-900-1038 Got to the contact us page.
Answer: I suggest to go for it. I had a great experience and was also very apprehensive. Am happy that I saved the money and their customer service was excellent.
Answer: TERRIBLE! I received this email, after paying $150.00 for a 5 yr inhome repair. My TV is ONLY 1.5 yrs old. I'M DONE WITH THEM! They first ask for images of your TV screen to view and decide if its worthy of a repair, next you'll receive one of these BS emails! Hope all is well. We are having trouble locating an alternate service provider within your area that can service televisions. In this type of circumstance, we will need you to hire a service center directly and obtain an estimate of repairs. The pre-approved amount for a service call is $100.00 which you will be fully reimbursed for upon submitting a paid invoice. Once an estimate is available, please submit the estimate to us for a review. If you need an approval for a higher service call fee, please feel free to email or call us in advance. We do apologize for the inconvenience. If you have any questions, please let us know. Thank you. Sincerely, Customer Service Team Consumer Priority Service 3101 Emmons Avenue Brooklyn, NY 11230