• Ifax

Ifax

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Overview

Ifax has a rating of 2.4 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Ifax ranks 9th among Fax sites.

  • Service
    13
  • Value
    13
  • Shipping
    12
  • Returns
    13
  • Quality
    12
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Ifax?
Top Positive Review

“It's really straightforward.”

Selma L.
4/27/21

It's really straightforward. We went back to our roots in the countryside when The pandemic increased, so being capable of sending faxes from my Android Smartphone is very convenient. Really valuable, and you will have the best Faxing experience ever.

Top Critical Review

“No refund”

Bard W.
10/19/24

I sent two (FREE) faxes and they took $199-99 from my bank account. I contacted them to cancel and get a refund. They said no refund because it had been more than three days. WTF I didn't knowingly sign up for anything. I just faxed my voting balots to Florida. What a crooked company. BEWARE of this company.

Reviews (37)

Rating

Timeframe

Other

Thumbnail of user joshuap255
Arizona
1 review
2 helpful votes
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October 3rd, 2020

It is a scam, I had the misfortune to be fooled into thinking it is a real business... Once you put in your info you will have a series of frustration and regret, not limited to them trying to charge your card(the 'fax service' doesn't even exist, yet, auto non stop computer generated emails(regardless of you contacting them to cancel)are non stop and relentless. I am trying to figure out who to contact in the UK to get this scam shut down! DO NOT GIVE THIS SCAM SITE ANY OF YOUR INFO, YOU WILL BE SORRY IF YOU DO!

Thumbnail of user zunairak
Pakistan
1 review
0 helpful votes
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April 1st, 2021

Ifax has been a lifesaver for me. Throughout the lockdown, it made treating
Patients online and getting their reports through fax an easy task. I received all
My faxes in my mail without any problem.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachelm1605
Washington
1 review
0 helpful votes
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July 18th, 2023

DONT DO IT. DONT FALL FOR THE "TRIAL"! I TRIED TO CANCEL AND INSTEAD THEY CHARGED ME $178.00 FOR AN ENTIRE YEAR! AND (!) THEY CHARGED ME FOR ONE MONTH! THE APP DIDN'T EVEN WORK FOR ME AND I TRIED TO CANCEL IT WITHIN THE 7 DAYS. I AM FURIOUS WITH THEM AND FOR THE AMOUNT OF TIME I'VE SPENT UNSUCCESSFULLY TRYING TO RECOUP MY MONEY. THIS IS BS. BEWARE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifera737
Florida
2 reviews
0 helpful votes
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September 2nd, 2020

I hate this company as they costed me 100 dollars and they will not return my money, or answer my email. Im so upset as I cant afford to throw away 100 dollars. I hate you

Thumbnail of user jolym1
Pakistan
2 reviews
4 helpful votes
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March 5th, 2021

Finally found a very convenient app that actually works. By far this is the
Best option if ever I need to fax some documents in a pinch again.

Thumbnail of user danielm3152
Michigan
1 review
0 helpful votes
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January 21st, 2022

App works, but they won't stop billing. Tried to cancel for two months and won't even respond. They keep billing me.

Tip for consumers:
Don’t expect them to ever stop billing you.

Products used:
Sent one fax

Service
Value
Shipping
Returns
Quality
Thumbnail of user swenahs
Pakistan
4 reviews
1 helpful vote
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April 1st, 2021

Actually I found a very good app... For faxing the documents... if I need to fax some documents it's good...

Thumbnail of user nicolasf34
India
1 review
1 helpful vote
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March 18th, 2021

Impressive user-interface and great services. Will gladly recommend ifax to my friends and family if they ever needed to fax documents.

Thumbnail of user benp410
India
1 review
1 helpful vote
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March 8th, 2021

I'm a 69 year old man and for me iFax was a life saver. I'm not a tech savvy
Individual, but this app was very easy to use.

Thumbnail of user elliep45
India
1 review
1 helpful vote
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March 10th, 2021

The ifax customer service is fantastic. Their service is very reliable. The web app and the mobile application make it flexible to work on the go.

Thumbnail of user sarahb1370
Texas
1 review
0 helpful votes
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September 28th, 2020

I sent 2 fax and they charged me $280.00, which emptied my bank account, FRAUD
Please do not use, horrible

Thumbnail of user kerryo37
Washington
1 review
0 helpful votes
  • Send Message
July 18th, 2020

The fax quality is so poor it is barely readable. Prices for subscriptions are outrageous at best. DO NOT GET THIS APP!

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