The worst customer service no live operators only email with no respond at all, I am missing order and cant even cancel it or get refund
Ordered a Pro Tools Set from their site. Not only did shipping go without a hitch, communication was there every step of the way. Highly recommend for all tech needs.
Surprised to get our items in such a timely manner! We are not used to such fast service. I wish some other vendors would take note of how you do things!
Bought a tri-wing Y00 bit from them to do some home repair work on a Nintendo product I own. I was happy to support iFixit since I've found a lot of useful (and free) DIY information on their website, and the tri-wings are exceedingly uncommon bits, especially at this size; none of my local stores either carried or had them in stock. It was probably a little expensive for a single bit (mostly thanks to shipping), but it was a very high quality bit and it was worth the price, due to the low quality of the screws Nintendo uses in the product I was seeking to repair and how prone they are to stripping. I wouldn't have wanted to take the chance using anything lower quality, and thanks to the quality of the product iFixit sold me, the work went flawlessly.
The iOpener was super easy to use for softening the adhesive on my smart device, and it made the entire process of replacing the glass on the phone's back almost trivial. Though the videos say to run it for 30 seconds, and then again if you think it is needed, if your microwave is under 1000 watts, you should be good just running it the full minute in the first place. My microwave just couldn't heat the iOpener up enough in 30 seconds.
All the tools included were super useful as well!. One item that I ordered seperately was the halberd spudger, and I honestly think I probably wouldn't have been able to repair the phone so easily without having used the halberd spudger to bypass the adhesive.
Overall a fantastic purchase!
I love the toolset as a beginner in pc building this is a great set of tools to safely replace or fix components i am glad i l found out about ifixit's tools
Got my part to me in good working condition in just couple of days was quick and easy. Will be coming back to iFixit next time I need hard to find computer parts
Without ifixit my Kindle would have been dropped off at Staples and I'd have been out another $100 to replace it, if I could afford the cost of a new one. Thanks, ifixit!
The repair went off without a hitch, the computer works better now than it ever has. The online guides provided by ifixit were detailed and well written.
Received the order in time, step by step and repair went just awesome, but it didn't fix the problem for long, it lasted less than a day and now I am confused, don't know what to do
Overview
iFixit has a rating of 3 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members