• Il Makiage

Il Makiage

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Overview

Il Makiage has a rating of 3.8 stars from 7,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.

  • Shipping
    328
  • Quality
    314

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 62.8%
Positive
2,252
Neutral
367
Negative
968
147
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How would you rate Il Makiage?
Top Positive Review

“Company That Helps and Teaches”

Sarah H.
9/26/24

The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.

Top Critical Review

“Three orders”

Colleen W.
9/16/24

I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.

Reviews (7,502)

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Reviews that mention popular keywords

customer service (1250) skin tone (213) credit card (97) right shade (78) right color (52) phone number (36) trial period (47) promo code (46) auto ship (50)
Thumbnail of user tracya622
Tennessee
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I like the makeup however it gets a little annoying getting all the messages as if you're getting a free gift for purchasing etc only to see u will get it IF u order more products

Thumbnail of user starlac15
Texas
1 review
1 helpful vote
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July 20th, 2024
Verified purchase

I have tried two different foundations, both not matched properly.

The power lift plumping cream
And the power repair serum

I have not been happy with either.
I really wanted this to work-

But I am not happy.

The mascara is okay at best. I like that it doesn't run.

Thumbnail of user ginzr
Oregon
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Iove all of the products but the adding on additions is a bit much-feels a little pressured. Otherwise, your products rule! Especially the setting hydrating spray~

Thumbnail of user debbief680
Canada
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I have ordered two different products, both are the best I've tried. Power Redo and primer.
I especially love the power redo. It hides my larger pores and wrinkles. I just reordered!

Thumbnail of user brendat1446
New York
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I've tried now four different products and every single one has been on point. Seldom have I found one company that can pinpoint each item that I've ordered and have it not only perfectly accurate but also send it within just a few days. Well done Il Makiage!

Thumbnail of user frankq376
New York
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

I started with the face makeup. I was amazed how I can actually go outside and not have a caked up orange face.those drug store products are a thing of the past for me. Then I tried their face cream and now I have almost all of them. I love the primers.

Thumbnail of user cindyc2003
Texas
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I have been using your foundation for several years now and love it. All your products are great. I also use the eye liner. I will continue to use everything.

Thumbnail of user deberahb
Canada
2 reviews
0 helpful votes
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July 15th, 2024
Verified purchase

I've been using Woke Up Like This #105 for an about three years. I tried #40 once it was too light I notified the company and never ordered it again…only order my original colour #105. I continue to only get chances of savings on what they say is my favourite shade" #40". The one I couldn't use! I've asked them twice to change it to no avail.

Thumbnail of user karens5618
Ohio
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Yes a natural redhead I have the pasty skin, not that that's bad but the other thing that goes with it is sometimes red blotchy skin. I'm retired now so wear less actual makeup anyways, but I've discovered all I need is the moisturizer, wrinkle filler in a few spots and the power camo and that's it!

Thumbnail of user ashleyw1638
Texas
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I m so glad I tried this! My skin has never looked better! People actually ask me if I've been doing Botox! This is the real deal!

Thumbnail of user michelled2749
Washington
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I love this foundation however I've done the quiz and it has yet to match me to the perfect shade (at least not like the ads show). I've tried a few different shades but I can't seem to find the perfect one where it just disappears as I'm applying it (again like the ads have shown). I wish there was a way to grab three different shades at a time and try to figure out what the best shade is instead of doing one at a time, especially since there's a process of returning and exchanging-which can be time consuming. Like I said, there's gotta be an easier way?

Thumbnail of user kimw1710
New Jersey
1 review
0 helpful votes
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July 24th, 2024
Verified purchase
• Updated review

I was all excited about the foundation and ordered it on a trial period and was billed ONLY when I decided to keep it. I then ordered two other products on what I had been lead to believe was a trial period. I haven't received my products yet, but was billed 127.50 for it. Again, this was supposed to be a TRIAL, to be billed only if I kept it. I was billed another 41.65, for something that I didn't order, and haven't received. Plus, an additional 153.00 for I don't even what for. Going forward I'm canceling all of my auto re fills and will be sending back the no filter as soon as it arrives.

Purchased new products
July 21st, 2024
Verified purchase
• Previous review

I've had great luck and love my Woke Up Like This, that I purchased Power Re-Do and Power Lift Plumping Cream. I'm so excited to receive my new products and try them out. I'm sure that I'll love them!

Thumbnail of user sophiem286
Canada
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I had a question and submitted an email. It was answered promptly and satisfactorily. I think real people may have been involved - not just AI.

Thumbnail of user amyr2438
California
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

The products are fabulous and the customer service is top notch. I highly recommend ordering from them!

Thumbnail of user kesiag2
Virginia
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Everything I have purchased from IL Makiage has been amazing. The After Party foundation lasts a very long time and isn't heavy, the primer to reduce the size of your pores does what it says it does, and the highlighter and bronzer brings my make-up to life! I was skeptical about this foundation initially, but they made me a believer AND I tell those who inquire about my make-up to don't discount IL Makiage because it's a great product and can live up to others!

Thumbnail of user tammiv14
Ohio
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I just ordered the plumbing cream, the serum, and mascara. Can't wait for it to get here so I can start my new journey.🥰

Thumbnail of user priscillae57
Texas
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Where r the mystery gifts in the box? I never received one. No I didn't even reach out to claim it, I liked the products and it seemed it was more of a hassle chasing down a gift I didn't know of to begin with. But other than that I love the products. Just curious if I will receive a mystery gift after this purchase.

Thumbnail of user devonnew4
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Since day 1 when my foundation arrived, I knew it was the product I've been looking for. The coverage is AMAZING! It's not thick and sticky. Not caked on.
I feel like a million dollars.
Also, when you subscribe to it, you always get a freebie of something…. Love it!

Thumbnail of user normar604
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I've been using Il Makiage for quite sometime now. These products are EXCELLENT! Customer Service is also EXCELLENT! GREAT COMPANY!

DON'T WAIT. TRY THEM TODAY. YOU WON'T BE DISAPPOINTED!

Thumbnail of user lc544
California
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The first order I placed with IL MAKIAGE arrived and while I enjoyed the feel of the foundation, the glass container broke after TWO uses upon tipping over on the bathroom sink. I had to throw away the shattered glass container and product as it had small pieces of glass in it and nothing could be salvaged.
The second time I placed an order,14 days went by and the order was shown to be at a different state than the one I reside on and presumably on its way back to an unknown party. Mind you, the first order arrived with no issues at all and no information changed in my end.
An unfavorable and costly experience for 2 days worth of product application as the second order could not be expedited by their customer service and had to be cancelled as I needed it for a trip. Probably best to go to a store and purchase it in person. Cancelled the automatic deliveries right away

Thumbnail of user janinef137
Illinois
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

I love the products. It's worth the price to make me feel special. And I don't have any regrets about buying them. You're the Best ever. Thank you 😊

Thumbnail of user brandij117
Alaska
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I had my first experience ordering makeup from Il Makiage was a year or so ago. I was so impressed by the foundation and other products that I haven't considered ordering or purchasing from anyone else.

Thumbnail of user amberw1134
South Carolina
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

IL Makiage delivers extraordinary products that are consumer friendly without compromise. The customer service experience is the real luxury.

Thumbnail of user carold2206
Colorado
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Very easy to place an order with you. This will be my second for your coverup makeup which I like very much and enjoy using.

Thumbnail of user lauriewo
Georgia
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Do not know how this was added on,but I don't see how I ordered it. I have bought several items from your sight. But this nothing I wanted.
Please remove it.
Thank you, Laurie Owen

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Thumbnail of user nicolec2103
Nicole C.
Typically responds within 5 days

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