• Il Makiage

Il Makiage

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Overview

Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.

  • Shipping
    328
  • Quality
    314

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 62.8%
Positive
2,253
Neutral
368
Negative
968
147
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How would you rate Il Makiage?
Top Positive Review

“Company That Helps and Teaches”

Sarah H.
9/26/24

The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.

Top Critical Review

“Three orders”

Colleen W.
9/16/24

I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.

Reviews (7,508)

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Reviews that mention popular keywords

customer service (1250) skin tone (213) credit card (97) right shade (78) right color (52) phone number (36) trial period (47) promo code (46) auto ship (50)
Thumbnail of user leel855
Pennsylvania
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

It was difficult to navigate the site. It felt like i was being dragged to a choice i did mot want.

Thumbnail of user sofib6
Georgia
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I love it! Great match for my face. I am very happy and recommend it to everyone to try it.

Thumbnail of user tammalyno
Texas
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Just waiting for it to be shipped to me and the foundation and primer.

Thumbnail of user patriciam5649
Pennsylvania
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Easy to order. I am excited to try this product. I am trying auto ship if I like the results

Thumbnail of user erinp546
Washington
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I've been using the primer and foundation for over a year and LOVE the products. I purchased setting spray last month and I would give it a 4 star, out of five. Today I purchased the power lift plumping cream. Can't wait to try.

Thumbnail of user jenniferb5499
Colorado
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Not impressed. I was 85/66 from quiz and followed instructions. I used 1 pump and my face is orange. It does go on smoothly and blends well but nobody wants a orange face. Note: If you are a older women with dark spots the tanner sticks to them and makes them darker. I do however like it on my legs. There is barely any smell at all and dries quick.

Products used:
85/66 foam tanner

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user sandrac3264
New Jersey
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Very easy to determine my shade, just waiting to get it to see how it looks

Thumbnail of user tiffanym1530
Illinois
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Have me looking and feeling flawless and confident.! 🥰

Thumbnail of user zuleimaf
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

They told me I have gift discount and they charge me more money

Thumbnail of user sheilar707
Colorado
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

I did not order the three add ons. I only wanted the primer.

Thumbnail of user jenniferm6284
Texas
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

My bottle I received of foundation is broke. Literally the glass part of the top.

Thumbnail of user ciraf1
California
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I started to use the face cream and I love the results

Thumbnail of user jennt248
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I received the massacre as the mystery gift and I love it!

Thumbnail of user dianel1915
Minnesota
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Charged for something I didn't order this cream I was charged

Thumbnail of user tanishaw54
Canada
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I just placed the order today. Waiting for the order

Thumbnail of user abete
Virginia
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

It just looks so natural. The best I have ever had

Thumbnail of user moniquee114
California
1 review
0 helpful votes
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November 13th, 2024
Verified purchase

Customer Service is wonderful, easy to order and the products are greats.

Thumbnail of user fionan92
Maryland
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Easy to navigate and found out my foundation match.

Thumbnail of user ljubis
Canada
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Ordering was really easy,i am looking forward to receiving my products

Thumbnail of user angiea407
Illinois
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Super easy to find what I needed and checkout is a breeze.

Thumbnail of user sarao886
Ohio
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Easy quick response and great customer service. Love the quality products

Thumbnail of user mayras146
Florida
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I'm so glad for the easy way to get my makeup…Thank you

Thumbnail of user lindap5863
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Great products, customer service, and fast shipping.

Thumbnail of user danas1527
California
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Very helpful and extremely quick response time! I would highly recommend this company!

Thumbnail of user pamelaz1177
Texas
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Easy to order and loved the extra discounts offered!

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From the business

Company Representative

Thumbnail of user nicolec2103
Nicole C.
Typically responds within 5 days

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