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Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
Once I purchased the foundation, an offer for this, that and another thing kept popping up. I wasn't sure if my original purchase was completed properly or if I purchased other things I did not want. Enough with the offers! By the way, the product arrived in a timely manner, and I like it.
Really love the concealer and foundation! Great price for product!
Heard great things about the liquid eyeliner. Looking forward to trying it.
I'm quite happy IL MAKIAGE products. I just ordered the new Pro Eye Brightener and I can't wait to get it.
The quick response was amazing. They sent out the correct color at no charge. Their customer survive is always top notch which is why I continue to buy from they. Plus I love their products!
Always a pleasure shopping with II Makiage. Your products are amazing. Love the offers and discounts.
I just used my Birthday offer. Thank-you!
I loved the questions in the beginning related to nailing the perfect color and moisture for my skin type.
I REALLY DIDN'T LIKE, the program trying to sell me more product at the end. I kept trying to close my order with my original purchase. The program kept badgering me to purchase more and wouldn't easily let me close my order. It left me feeling pissed off. This better be a good product or I won't buy from here again.
I ordered some eyeliner, which I am very pleased with. Easy to apply, glides on very smoothly, has great pigment and is very long-lasting. Communication from II Makiage was outstanding. Eyeliner was very well packaged and was shipped very quickly! Very happy with purchase.
The message said: Use this Code: "BMBOGO-OQJP4DBX" and buy one and get one for free on your birthday. I order, put the code and nothing, no other product, no offer, nothing.
Fast easy foundation color match for flawless skin.
Always easy to place an order. Product descriptions and the quiz to assist in choosing the right product is very helpful.
I have been using IL Makiage makeup for 2 years. I made the switch after my foundation was breaking me out a little bit and not giving me a full and even coverage. The foundation sits on your skin and does not seep into your pores. It leaves a smooth flawless finish. It covers my rosacea and uneven skin tone.
The concealer covers blemishes and marks on my skin. It blends evenly with the foundation for a flawless finish.
The mascara leaves my lashes full and thick and longer looking. I was using drug store mascara for 15 years that I loved. Recently my mascara started smudging under my eyes and leaving me with a raccoon look. I made the switch and have never had any smearing or smudging.
This brand is worth the money. It works. I am 40+ skin with wrinkles and fine lines and the flawless look gives me confidence and makes me feel good.
I had to send back to foundation orders until I sent a picture of myself and got A PERFECT MATCH!
I'm so happy!
They even gave me a $25 credit for my issues and I promptly bought a lovely lipstick.
This company is amazing! Never change! :)
Easy to use website for ordering great products and I had a couple of questions on the products and automatic renewals that were answered promptly.
We'll see how accurate finding a color match worked for me when my product arrives. I am very interested in the color blush and lip stick will be. Thank you IL MAKIAGE
Antoinette
I am not a spur of the moment buy on Instagram type person but after seeing a couple of ads I couldn't help myself. The color matching is spot on and the product applies smoothly. Glad I took the chance - very pleased with product and results. Can wait to get my Wrinkle Fix!
I did the quiz for another shade for the summer since I get a lot darker. It was easy to do. I am excited to try the color shade from the quiz. I hope it's a right match.
It would be nice if not so many pop up add ons are always coming up.
But I get that's a way to get more sales.
The best foundation on earth. I have tried everything over many years- this is the best!
I have tried many different types of makeup products and these are by far the best.
The site is easy to navigate and there's tons of info to help make an informed purchase online! I purchased mascara, brow mascara and power polish exfoliator…and I feel good about the experience…can't wait to start using the products!
I sent an email and no response. When I received my bottle the top was not screwed on properly. Therefore the foundation spilled inside the box.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The process to ordering was very simple, the product is the Best I have ever used. Quick delivery.
Customer service with this company bar none is the best i have ever encountered
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