Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
Every time I have question about a product and message them they are very quick to response and are just so helpful & kind! I have loved everything I have ordered! I have 2 more items coming now! Just great Customer Service!@
Got the offer a while ago to try your foundation. It is, by far, the best foundation I have used in years. Looks like I have no make up on but all wrinkles and discolorations are evened out. Love this product. Trying mascara next.
A lovely detailed analysis of your skin type/color without being too time consuming.
Beautiful products.
I used them when I was younger and am now returning back to them in my older years.
For me it's the foundations and concealers that I love.
Working with II MAKIAGE is wonderful. Their plumping cream makes my face feel extremely smooth, soft, and super hydrated. Honestly, my face feels velvety! And I receive lots of coupons and free products just because or filling out short surveys. Cancelling a subscription is easy if you want. It's a great company.
Like the product. Don't like the vile name for one of the products. Very disappointing. It's disrespectful and disgusting that the company would use this to describe the product, "_____ I'm Flawless". What about "Sweet, I'm Flawless".
I was skeptical on using this product at first. I've used my same makeup for 17 years. I'm getting into my mid 40's and just needed something to help me look more vibrant. This product is it. Very pleased with the results. I have coworks wanting to try it.
I have to give it a good review for matching my skin color and blending, but by no means did it lesson the appearance of wrinkles and was only ok with covering blemishes. Definitely not keeping it and spending money for a product I will likely never use again.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was faithful to my old brand of makeup for years but as I'm getting older I decided to try IL Makiage and so far I've been extremely happy with every product I've tried. The foundation and concealer are perfect matches to my skin and provides great coverage. The primer makes my skin feel and look great. The eyeliner pencil stays put with very little smudging as well. I have sensitive skin and have had no problem with any product and my skin looks smoother. The products are expensive but so far, worth it.
My hairstylist/makeup professional had me try the site to see if it could pick my Foundation color. It was perfect. Blends seamlessly with my skin tone. He checked out the color match- and was impressed. Plus the product goes on easy, builds coverage etc. I wish the site would make it easier to see lipstick colors etc. on a model with same skin tone. I find it difficult to pick up lipstick colors from the small color dots under the items.
The try at home set up is not as consistent as it seems. I was charged not only the $5 as expected but also the full amount two days after placing the order. I haven't even received the product and was not ready for this money to be pulled. It is to me the principal behind it. Inconsistent information in order to sell does not make it for a sweet experience. I have cancelled the order and have not even received it unfortunately. Bitter taste with the spotty service.
It was awful and it took forever to get an answer back from Customer service
Super fast & easy to reorder! Love their products!
Where is my order it has not arrived, its been 7 - 10 business days
I ordered one item after not ordering for a long time. A few days later I have a second payment taken from my account for auto fill which I DID NOT sign up for.
I'm using the cover up, eye liner, the cream that defines lines! First makeup I have used that doesn't irritate my skin! Love it and I'm 73
Shopping is easy. Don't fuss! Help is available too!
Ravi d'essayer vos produits. Par compte, la navigation sur votre site internet est un peu à retravailler. Il y manque quelques informations, telle que les informations de prix: n'est pas indiquée les prix en devises canadiennes. Ça serait bien apprécié. J'ai eu toute une surprise de voir le montant prélevé, avec les taxes et la livraison, au total le prix était très élevé pour seulement une crème pour visage!
I really like the power redo anti aging blur and smooth wrinkle filler. Also the concealer.
I have what they call hollow eyes. Like a half circle thingy below eye. Duh! Trying to make it dissappear. I have few tricks that seem to work along with the product above.
The buying experience was poor. It just kept adding more and more products and I couldn't get through to the end to pay for what I actually wanted to buy. Additionally I might have been interested in other things but there were no descriptions of the products.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I bought a new serum. I love your products and you make it much easier by describing the product and actually telling us how it should be used!
I purchased the wrinkle renewal product and it does work on hiding fine lines. However, it is hard to apply makeup over this and I was hoping for some eye bag relief but this is more for fine lines.
It added on an add on order. I only wanted the foundation and concealer. ORDER # *******-U
I first started using their products in 2020 and they have not failed me yet. I honestly trust this company. If I had any issues it was fixed so fast and they've had top tier customer service. I'm happy to see their growth and I'm happy to be a customer. I just really like this company.
I Did not mean to order additional items yet the site automatically charged
I bought one productive got seven emails, oh my gosh.