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Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
Easy process great quality used this product before and love them
Es una base que promete mucho obviamente por el precio uno espera calidad pero en lo personal yo quede decepcionada no tiene buena cobertura es como cualquier otra me atrevería a compararla con una base de loreal
De la tonalidad todo bien el color es el correcto,lo pensé bastante para comprarlo ya que mis horarios no mermiten poder regresarlo,así que sinceramente yo no la recomiendo
Have ordered multiple times from their site and always had a great experience. I still use their products, they really are worth it
Products used:
Foundation, powder, concealer, mascara, facial cream
Every time I have ordered, I am hit up to purchase more, more, more, and have had delivery issues where they pretend to use an incorrect shipping address and then try to sell more when I have to contact them to correct. This time they did not allow me to use the egift card I had, its just sell, sell, sell. No individual attention to my requests.
I've been ordering from Il Makiage for awhile. Ordering is always easy on their website, items arrive in a reasonable time period and I'm always happy with the quality of the items I buy.
I found it amazing how all the glam shots of 8 different girls wearing the same color could look SO different! Thank goodness for the real ladies, of ALL ages that submitted photos. It would help of they stated the shade they are wearing in addition to how it feels and lasts.
Love the product! But i hate that its difficult to change the products in the my replenish shipment!
Foundation matched perfectly with my face and mascara is just wonderful.
Love this moisturizer
It's so light to the touch and yet gives my skin a wonderful glow and helps with fine lines
Love your product- your site is not great. Constant subscription reminder. I said one time order the first time
I love the products and appreciate any discounts offered, as I'm a senior on a fixed income but I still want to look good! The website is very user friendly
Excitedly went to the website after hearing about it from my sister in law. Went through the test to find my skin color 1st try they couldn't match my skin tone no biggie tried again. Got a match… super excited now… I see the try before you buy now extremely impressed… all I have to do is pay the shipping and handling about 5 bucks and some change no problem! Sign me up…come to find my card was charged twice! $134.06 plus shipping and handling $5.90 in seconds back to back…
Then received an email thanking me I'm vip and that I was only charged a shipping and handlers fee.YEAH 5.90 and a 134.06 more…
False advertising? Yes indeed
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I do not care for subscriptions. After finding my color match the site went to try first then pay. It was a bit more difficult to just buy it outright.
They reminded me that I still had an active offer, thanks!
I love the foaming self-tanner and the foundation. The self-tanner has no odor at all and is very easy to apply. The mitt is great - no tanning on palms of hands. The little kabuki brush makes apply on face a breeze. The foundation covers well without caking.
I didn't like not having an option to cancel some my orders. In most website you can modify, cancel your orders upto 30 minutes of purchasing. I ordered two items by mistake, realised that right away and tried to cancel it but there was no cancel option. Now I have to return them instead of canceling my order.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was disappointed with an item I purchase. I did fill out a survey and company actually reached out to me. They have gone above and beyond to make me happy, even though I was late and wasn't asking for anything! I'm a happy now! My new item is great and I recommend giving your business! They stand behind their products and they says a lot about this company.
You said that you would charge me at the end of the trial period, but you took the full payment from me as soon as I placed the order. This is ridiculous; I definitely won't recommend you to anyone. This is not trustworthy at all.
Terrible website. There are items that I never ordered and now I am paying for them.
Order# *******-U - DON"T want this!
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love, love, love this mascara! I have been searching for a new one and finally found one!
It gave me the option to try before I buy and I was supposed to pay only 6.53 cents until I get my products then pay them if I want to keep them. Well it charge my card 90 dollars instead and now they not answering my emails smh! False advertisement
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love it makes my face rich and a smooth I will recommend this to my friends and my coworkers
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