• Il Makiage

Il Makiage

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Overview

Il Makiage has a rating of 3.8 stars from 7,511 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.

  • Shipping
    328
  • Quality
    314

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 62.8%
Positive
2,253
Neutral
367
Negative
969
147
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How would you rate Il Makiage?
Top Positive Review

“Company That Helps and Teaches”

Sarah H.
9/26/24

The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.

Top Critical Review

“Three orders”

Colleen W.
9/16/24

I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.

Reviews (7,511)

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Reviews that mention popular keywords

customer service (1250) skin tone (213) credit card (97) right shade (78) right color (52) phone number (36) trial period (47) promo code (46) auto ship (50)
Thumbnail of user colleenv104
Ohio
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

As a makeup Aficionado, and lady with a makeup tutorial page - I wanted to recommend this Foundation. But honestly most can get a quality foundation for half the price. I *want* to love it, but the videos just aren't depicting real life. Hopefully they can offer some coupons or $ off in the future.

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sharap10
Canada
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Absolutely love this product. Gives you a nice tan all over no orange looking skin. I have received lots of compliments. Just bought another bottle. Cheaper then going to a salon.

Thumbnail of user janetter394
New Jersey
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I wanted the try before you buy and the system wouldn't take my card. So when I tried again, it charged me for the full amount of the product not the shipping.urgh! I want my money back.

Thumbnail of user heatherm2643
Washington
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Love the self tanner. No streaking or orange. Only thing i wished is they put the ounces of the product in the description. I thought i was buying a 4oz bottle and it was only 2oz. That was no where in the description of the product i picked.

Thumbnail of user mariac3791
New Jersey
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I bought the power rewind eye tightener with high hopes! I finally received it and was excited to try this so I applied it to my eye area and walked away. I forgot all about it but when I returned to the Mirror, I was totally disappointed with what I saw… my wrinkles were more enhanced! It was absolutely terrible and I can say this with regret that it did not work at all, if anything it made my wrinkles much worse. Very disappointed!

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user nancib43
Michigan
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I started off using the foundation then now the primer! Have been very pleased with both products!

Thumbnail of user suzetteg44
California
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

It was a little frustrating to order because I had an e-gift code and if you take the quiz there's no place to add this code. I had to search the site to figure out how to fix this which was very time consuming and frustrating. Also, my receipt doesn't show that the $50 e-card was deducted so now I'm not sure it did. Not the best first experience with your company.

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stacig50
Massachusetts
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I love love these Products. There the best skin products out there. The primer awesome! And Foundation as well! Trying the Wrinkle cream so excited!

Thumbnail of user shealak
California
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I'm 45 and I almost never wear makeup so I was just looking for a natural overall powder to keep me fresh looking and won't break me out. I sent a photo of myself with just basic moisturizer and explain that I sometimes get chin acne due to early stages of menopause uggers. They didn't try to sale me anything but what they thought I needed. Im hoping once I receive my items 🙏 they will become a part of my daily routine.

Thumbnail of user drp367
Texas
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

The make up is ok, getting a refund is confusing and very little help. The foundation does not go on smoothly. Mascara is very nice. Not worth the price and they really don't refund you when you are not happy.

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user letiziaf3
Canada
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

How did I get an add on when I did not confirm it?

Thumbnail of user michellev1313
Georgia
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

East to order and I love your products! Amazing results.

Thumbnail of user lisab5669
Arizona
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Did not receive package…………………………………………………………………………………………………………………………………………………,,………

Thumbnail of user amyg2058
Florida
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Easy online purchase, only took me a couple of minutes to find the products and check out.

Thumbnail of user hollih13
South Carolina
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

I have been using these products for years. Also worth noting that I live in the South. The spring and summer can be so humid and hot. Most make up would just melt, smear or run. This stuff stays in put all day. And gives a fantastic look!

Thumbnail of user cindyh1515
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

As usual, Il Makiage provided an incentive for me to stock up, and I did. Checkout was easy and fast.

Thumbnail of user michellec3854
South Carolina
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I am 3.0 in the foundation and 3.5 in the concealer. I prefer the darker concealer to help cover my dark circles. I then go 2.5 on the inner and outer corners to brighten. Love this makeup!

Thumbnail of user jordanf379
Maryland
2 reviews
0 helpful votes
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May 26th, 2024
Verified purchase

I purchased Il Makiage Anti-Aging Flash Firming & Depuffing Eye Treatment a couple of weeks ago. I noticed a difference after the first application. I don't get much sleep, so my eyes look pretty bad. I have dark circles, puffiness and lines. A few minutes after applying, the puffiness really decreased. I look younger and like I don't have insomnia. I will definitely be buying this again!

Thumbnail of user julieb3345
Nevada
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I cannot say enough about this 85/66 Sun Foam! It's the best self-tanner I have ever used by far! It goes on so evenly and leaves the perfect glow!

Thumbnail of user larmetrisw
Illinois
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I was charged $83 plus and $6.50 shipping fee when it was supposed to be a try before you buy. I don't like the hidden purchase I didn't technically agree to

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user angeliaw60
Alabama
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Products are always as promised with quick delivery times. Always happy to purchase from the compan.

Thumbnail of user ps665
Texas
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

This is fraud. They never said they will charge for whole subscription. But once I clicked on pay. They charged for whole subscription + the shipping charges as well

Thumbnail of user jamiep732
California
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Well I can't say anything yet about the product. They asked great questions about my skin. They make it very easy.

Thumbnail of user sandrag2870
New York
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

Listen, please listen, I didn't not receive my makeup they clam was order on March 30. I don't want the makeup, I didn't like the makeup and cancel all orders all future orders. PLEASE. I have noticed all party, PayPal, your customers service.

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Didn't receive!
May 27th, 2024
Verified purchase
• Previous review

I didn't receive, or order make up. I have been trying to clear up this matter. Please I didn't receive the make up

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user christinak806
Michigan
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I love the use of the site, the products are a bit pricey but the color match tool is ALWAYS wrong when I give it another shot. This is my 3rd go, 🤞🏼

* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user nicolec2103
Nicole C.
Typically responds within 5 days

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