Il Makiage has a rating of 3.8 stars from 7,512 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
I want to try the foundation for the first time. I just got hammered with additional products. I was told my payment method doesn't qualify for "try before you buy", which is fine but annoying especially because it didn't say why. I signed up for auto-shipments in case I like it and it didn't discount my first order or extend free shipping. I like the complimentary foundation brush (I needed a new one anyway) and the mystery gift. Excited to get my order and try it out. I hope I love it!
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
No me gusta que me pusieran para pedir automáticamente y que no te dejan quitarlo no me gusta que te obliguen a comprar productos que todavía ni idea tienes de cómo funcionan pensé que sería un producto de prueba pero ya te están obligando a comprar más
It's so great to be a customer of a company who actually values their clientele and takes care of them. The products are wonderful (I'll never buy another eyeliner anywhere else!) but never being hassled or jerked around is worth its weight in gold.
Simple and easy to follow. Helps to determine the best product for me to purchase
A lavish display of opulent cosmetics and skincare products, each meticulously crafted to pamper and enhance the skin. The elegant packaging exudes sophistication, while the formulas deliver exceptional results, leaving skin radiant and rejuvenated.
I've always loved makeup and have tried every luxury brand to bargain brand on the market. Il Makiage is by far the best foundation I've ever used and really lives up to all of the advertisement. The foundation really does apply that flawlessly in real life! This is a must have for everyone
I'm a redhead with freckles. Have tried many self-tanners. This is the only one that looks natural on me. Even though a little pricey, it's worth it.
Foundation is wonderful goes on so smooth and love the color.
I had a subscription previously which I canceled. I have been charged not once, but twice after cancelation! This is unacceptable! I have to dispute with my credit card and cancel so I won't be charged again.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Promo code good all month, when you type it in
It says invalid. Very frustrating not to get the deal you are advertising
Boo
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I knew what i wanted and the purchase was so easy.
I had been wanting to try IL MAKIAGE for a while til I decided to take the test. I was very incredulous about everything that was advertised, specially the test to find your right match; anyways.I took a chance and I did it and it worked great for me! I applied it on my face the very next day and the foundation, primer and concealer are beyond my expectations! They apply smooth and the match was right. Would definitely recommend it and will buy again!
I just commented on the product itself but I want to reiterate that this company is phenomenal. Not only are the products (especially the foundation) worth the money, the customer service is fast, efficient and incredibly polite (thank you Elizabeth). I plan on staying a loyal customer
I have been happily using the foundation and consealer for a year now. I wont make it long, just gonna say " I'm completely satisfied, and cannot use another brand now". Just added the No Filter primer to my next order. I'm really excited!
I'm very happy with my purchases and I like all the products that I have ordered.
It's good enough description for a most of the product. You can find easily and chose for type or direct what you need. On phone site works most better PC, I couldn't place my order and surfing when use pc, cause every product downloaded more then few minutes
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Wonderful experience. Your company always strives to deliver excellent customer service!
Perfect Match to skin.Love the Product.Will definitely recommend
I've been seeing the ads for Il Makiage and wanting to try it. So, I took the plunge and made my order. Doing the quiz beforehand made choosing the correct shade for my skin tone so easy. Once I placed my order, checkout was quick and simple. Looking forward to receiving my product and trying it out. Really like the free to try period so I can use it and decide if I like the shade and the makeup product itself beforehand, with no hassle to return should I not be happy with it. Sounds like a company that cares for it's customers!
I recently wrote a bad review because I didn't realize that there would be preauthorization charges and I thought I was charged the whole price beforehand! I emailed the team and they got back to me and were so nice about it while my emails were so harsh. I apologized to them and they gave me a gift card for the misunderstanding! Which they totally didn't have to do because I was so mean! I can't wait to try out the product!
I selected to try out the makeup which clearly states that you pay AFTER you decide to keep the product but was charged the AFTER price and the shipping fee for the "trial". Very misleading. Will be returning it as soon as it gets here!
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I bought my first order 4 months ago and it has quickly become my favorite. This is the best makeup in the business 🏳
After using many foundations I finally found one that doesn't make look caky & match perfectly. I love my new foundation!
I had a very good experience today getting your products
It annoys me when I go to check out that they are constantly trying to upsell
Also why not call a black eye pencil black not a fancy name
I had to waste time asking customer service what is the black one and I wanted to buy first time and not have to contact customer service and even then they wouldn't confirm with the word black - how silly
I wouldn't have bothered but I had a $25 gift card didn't want to waste it
Products used:
Eye pencil