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Il MakiageReviews 8,771

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
364
quality
351
This company responds to reviews on average within 8 days

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California
1 review
0 helpful votes
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I I ordered multiple items several weeks ago and still have not received anything.

Date of experience: January 22, 2025
Colorado
1 review
0 helpful votes
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Kinda disappointed
February 1, 2025

This product is supposed to make wrinkles disappear. That was not my experience. It settled into the wrinkles and made them even more visible.

Date of experience: January 22, 2025
New York
1 review
0 helpful votes
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Makeup for everyone!
January 31, 2025

I love all the products. I had never really used makeup without an occasion. Now I use makeup every day and is so easy to use you cannot mess it up. Love it so far.

Date of experience: January 21, 2025
Virginia
1 review
0 helpful votes
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Fraudulent
January 31, 2025

Worst ever never would order again lied and made false claims

Date of experience: January 21, 2025
Oregon
1 review
0 helpful votes
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Add on's experience don't like it
January 31, 2025

I accidently ordered lip gloss or something with applicator.i do not want it.and i had no review of order.
I want no filter primer subscription only

Date of experience: January 21, 2025
California
1 review
0 helpful votes
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Wanted to cancel the order
January 31, 2025

Sent an email asking to cancel the order, never got a response back. The order was just shipped. It is just annoying not to have even gotten a response back, I actually only wanted to cancel the order in order to add more items to my order for the discount I was using but Im thinking Id rather purchase what I need with another brand I enjoy.

Date of experience: January 21, 2025
Pennsylvania
1 review
0 helpful votes
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It works!
January 31, 2025

I'm on my third jar of the plumping cream and I don't want to br without it. The hype around some products on social media is false, or rather they have been for me. This is one product that does fulfill the hype.

Date of experience: January 21, 2025
North Carolina
4 reviews
0 helpful votes
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Confused
January 30, 2025

When order was placed for high power neck serum, the product arrived, confusing as it says for body not neck as described online. Please verify that my order #******* is correct please!

Date of experience: January 20, 2025
West Virginia
1 review
0 helpful votes
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Scam
January 30, 2025

I made a purchase and it said I would only owe $8 for the items and could return them in two weeks. It immediately charged my credit card $132. I hate getting scammed.

Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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I love LL Makiage so much
January 30, 2025

Excellent experience I have many products and get many compliments on my look

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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Slightly shady
January 30, 2025

It offered me to subscribe and save, which I did, then noticed a coupon in My inbox. Applied the coupon and it hiked the price up and added shipping. Wtf?

Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Ordering
January 30, 2025

Ordering was easy. I hope I love my products. I have seen and heard good things about the products.

Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Disappointed
January 30, 2025

I sent you a email requesting information prior to purchase, I never received any answer, so I made this purchase anyways, but if this is how you will continue to treat customers this may be my last purchase, hopefully I'll love this make-up, this is why I've taken the chance and made the purchase with poor customer service.

Date of experience: January 20, 2025
Canada
1 review
0 helpful votes
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Best Sun in winter ever
January 30, 2025

I love this 85/66 Sun Foam so much. So easy to apply and doesn't smell. It gives me a very natural tan.

Date of experience: January 20, 2025
Colorado
1 review
0 helpful votes
Follow Kimberly M.
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My #1 go to for skin and makeup!
January 30, 2025

I absolutely wish these products were readily available! We wish it and IL MAKIAGE delivers each and every time. My skin and make is flawless and its all thanks to you.

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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Quick & Easy
January 29, 2025

Very easy ordering, I ordered before and received Woke up like this, foundation. Also primer. My surprise gift was note what I expected. A hair tie. I have very short hair. Thought I would have received samples of something. I hope I like this foundation. I ordered the shade recommended. We will see. Thanks Linda.

Date of experience: January 19, 2025
Colorado
1 review
0 helpful votes
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Ordering was Great
January 29, 2025

Just placed first time order. So far so Good ordering. I can hardly wait to receive my purchases.

Date of experience: January 19, 2025
Louisiana
1 review
0 helpful votes
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My opinion only
January 29, 2025

I reordered my makeup, which I love and decide to try a new product which said it came with a free full size product I find that very misleading. It came with a hair tie. I assumed it was makeup which is what you sell. I have very short hair and do not need a hair tie.

Date of experience: January 19, 2025
California
1 review
0 helpful votes
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Love this Foundation
January 29, 2025

I was glad to order again. This foundation is so well matched to my complexion and the free gifts are a nice treat. I took one star away because after I placed my order, I then received a text message with an offer for an additional percentage off. It was delayed so I lost out.

Date of experience: January 19, 2025
Maryland
1 review
0 helpful votes
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Love this company
January 29, 2025

Love the products. They're usually good and I look great.

Date of experience: January 19, 2025