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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was set up with a variety of questions to help find my perfect shade
Hola solo quiero ver si me llega antes del dia 1 de febrero que voy de viaje
Really good
Especially when you get right shades perfect.
I wasn't for sure if you were going to charge me the entire year's cost $94.50 up front when I just wanted to see if I liked it. Didn't understand why when I don't know if I like it.
Easy to find what you need. Excellent products that work great with my face and complexion.
I just haven't had any luck with this product can I please return? I have been happy with everything else!
Site has a wealth of information and videos showing results of customers using the product. Skin looks brighter and smoother giving a glow.
I ordered and received the power wrinkle and redo fix. It made my skin so soft but did little to nothing to blur or fill wrinkles. I will be sending back for a refund. I was vey disappointed as I have used the foundation and liner and was extremely happy with both.
I have had great experience with II Makiage. I use the eyeliner and moisturizer. The moisturizer has made a big difference with my fine lines. The eyeliner is precise; not a thick unnatural look.
I bought the wrinkle redo, but I did not see a big change in my wrinkles and fine lines. I was somewhat disappointed with it's performance. I don't think I will buy it again.
I have a few items and I'm pleased with most. The skin care is a big win. I am 41 and have an issue with acne and eczema. Everything I have used has added moisture that helps fight the eczema but it's not oily and dose not make me brake out.
Nice to find your exact match
Easy and fun to answer questions to find out what will work for you
I haven't received my order yet, but I was disappointed that it wasn't marked as USD in the pricing. Typically that is done on sites so when it settled on my card I was surprised to see the increase in the price.Ive ordered from here at couple years ago and I don't recall having this same experience.
The order came quick and is working so far. Glad I purchased it.
Although I love the products, the website is horrible. I kept upping the number of the product I wanted. It happened 4 times. The aggressive push at the end to add products is awful.
I almost canceled my order because the site upsells you so much. No, I don't want a subscription and I've told you that 9 times already.
This was an easy and quick transaction.
I feel confident in the recommendation and I hope the product is as amazing as it seems to be.
I wanted to use my discount codes they kept saying they weren't correct when they were. Now I have more discount codes and cannot even apply them. I'm so disgusted this is very unprofessional and I can't even cancel the order to try and use the "new" discounts codes to see if they work because I will Never use your company again because of this SCAM
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.
Hi Sharon! We are sorry you haven’t found the right match. We always recommend yo contact our customer service team within the trial' return or exchange period. If you send an email to customerservice@ilmakiage. Com they will be happy to look into your options for you.