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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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While trying to review my order, I get into this crap that you've recommended or whatever I clicked on it to see more information and it just added it to my order 50 bucks that I didn't want to spend didn't intend to spend and I sure wouldn't have spent it on a product that I've already bought and was dissatisfied with
If your from canada the price is alot more then the check out says it is.i would not of order if i knew the price.87 dollars but in cart said 52 dollars
I LOVE THE FACT THE I WAS GIVEN A DISCOUNT; YOUR ITEMS ARE AMAZING. I THINK YOU SHOULD ALLOW TWO FORMS OF PAYMENT BECAUSE I HAD A VIRTUAL CARD WITH X AMOUNT OF DOLLARS THAT I WANTED TO USE IN ADDITION TO MY OWN CARD, I THINK I MAY OWE LESS THAN A DOLLAR, BECAUSE I THOUGHT IT WOULD GIVE ME THAT OPTION. OTHER THAN THATALL IS WELL.
I've been using the woke up like this foundation for a year and I won't ever use any other foundation. I love that the shade 60 goes with my winter white skin and my summer tan. I have never used a foundation that didn't look like I was wearing makeup. But I've found it with il makiage! I've been a returning customer for a year. The under eye tightening serum works best if you use it at night or alone without makeup. It tends to pill a little if you mix it with moisturizer or foundation. The moisturizer was good, but I live in a cold dry climate so I have to use a different moisturizer.
Still haven't received it yet
Get TONS EMAILS about how I feel about it
I DONT HAVE IT
IM STILL WAITING
I NEED IT THIS WEEK FOR MY PARTY!
I would love to try your foundation, but I am not comfortable with selecting from a website by answering questions. I wish that you had a brick and mortar store.
I feel like your website should be easier to navigate. I wanted to change my product that is auto shipped but I couldn't find the one I wanted in the 'scrolled' choices. Seems like one of the drop down choices at the beginning should be to switch product, not just date choices.
I did the quiz twice. The first shade picked for me was #120 and I did place the order. The second time, a photo was taken and they chose shade#75. So now I will have to wait. It's difficult to choose a shade, even with someone else helping choose the pictures. When both shades arrive, we shall see!
It is easy to review the products. Also, it is simple and fast to order them
This is why I don't order from Makiage I put in a new address because I travel, and it shows that you send it to my home address, and I put it a different address. This is very frustrating because I'm not even at home I'm on the road and I put in my hotel address when I got my email it shows that you all sent my concealer to my home address.
Be careful! They added on a product to my order that was not supposed to be there. One minute after realizing they wouldn't let me cancel it. Literally was one minute! I want a refund immediately.
It automatically subscribed me even though I unclicked that. I only wanted to try the product not subscription. Seems like a scam to get my money
I bought an eyeshadow and after the purchase I see get 20% off so I clicked on it 2 and now I bought 2 extra thing without even putting my card information. This will be the first and last time I buy anything from ilmakiage
Easy to do - knew what I wanted, viewed other items and made my selection
Had a good experience listing all my problems with my skin and what I needed help with.
Great response to all my questions with full details given.
I find this questionaire very good. It really makes you be truthful about
The state of your skin. Placed my first order today, so am anxiously waiting to try
Out this new makeup.
I loved having a sunscreen and foundation in one!
Easy to use and the results were more than expected
Page timed out. Not sure if the order was placed. Left a message with customer service. Ordered power exfoliator.
I like the light weight formula and color matching is fairly good. I had to exchange a couple times to get the right shade for me. I subscribed but then realized I would only get the same shade each time. I live in Ohio so get a little pale I. The winter months but in the summer I tan easily and my shade changes a lot. If only you could have it scheduled to send light shade in late part of the year and darker shade in the summer.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.