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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was very nervous at the site there was a lot of tricks to make you sign up for subscription. I was going to back out of the purchase. The site is scary
Hope the merchandise is quality. I'm feeling I was scammed.
I love the products but not the prices. I feel like while the packaging is lovely, it is unnecessary. If it could reduce the cost even a little, I may be inclined to purchase more. Also, the website regarding account management is not user friendly. I am always wondering what is ordered / auto ordered and when its coming. I do appreciate the notification of my coupon. It would have been nice to use it on my last order rather than spending more though.
I love this concealer, it lasted a while. Very easy to re-order.
Did not receive discount. And they place the order without the code revealed that should have taken $20 off and it did not
I'd give it 5 stars but when you order you get over spammed with offers to add to order. I had to click off the site as the last offer didn't give me an option to skip it. It was either order it or don't continue. This is a confidence killer for brands.
I ordered neck firming cream and it didn't arrive. Can you let me know what happened? Christine Bauman
Ordered foundation, the site makes it very hard to navigate. It directed me to confirm, then I had ordered something else. Great.
I've never received my order! I got an email a few weeks back saying it was going to be shipped and I've not received anything since.
The products are good to use and your skin looks natural. I just wish they offer more coupons.
I ordered product 5 minutes ago. All the potential upsell attempts were very irritating. I hope I don't regret this purchase.
Ordered this item did a 5 day trial out of the 14 day free trial. Makeup honestly not the greatest not what it was hyped up to be. Sent my products back canceled my auto replenish and still got charged $135 and no one to dispute this with! Really disappointed and still waiting for contact and a refund!
I had problems placing an order - I couldn't change the shade of the Try Before you buy foundation. No customer support available. I had to send an email and will wait at least 24-48 hours for a response and by then I will lose the discounted offer
And very disappointed! After purchasing mascara, before I knew what was happening I received an email saying I had also purchased an add-on, which I DID NOT agree to! Then I am informed that it is too late to cancel the add-on. Are you this desperate for purchases? I have been a good Il Making customer a and really like the products, but I am feeling taken advantage of and I do no not appreciate it! Kathleen Goyak
Order # *******-U
It so hard to call and its automated call only
I was charged for 101$ for the free trials which i supposed to return because my face got irritated when i tried the il makiage
Before using the product my face is smooth when i tried this i got a little dark spot and seems becoming bigger
Not happy with this and more worst when il charged me right away and did not wait for my return
I am working and very busy at my work and trying to make my time to ship back the products font even wait until i send
I have contact number *******506
Or can you provide a number that i can call to solve this issue
Thank you for your understanding
I never subscribed for a free trial or that I wanted to continue buying your product. The color I did buy my one time order is not the correct color. You do not have a phone number to call just a long process of trying to return or to get a hold of anybody Not very good customer service.
It doesn't do anything extraordinarily. I can get another product that will provide the exact same results for like $10.
I need a label to return it, ASAP!
When you first get onto the website its quite annoying to be greeted with "looks" first instead of places to find the products. I just want to go online and be able to more easily review the products but it feels like I'm going through so many photographs and what others are wearing, I just want to see the products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members