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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The first time i made order, it wasnt my skin tone color, then i contacted them and tbh, the best customer service I've recieved. I've gotten a replacement with no extra fee and since then I've been buying the same foundation, i love the coverage. I'm also thinking of trying other products as well.
Great match and awesome way to help someone like me whos not a makeup person. My only problem was the no filter stopped working after 3 usages. Only 2 pumps each. I dont lnow if it's broken or empty but it appears empty and tgats not good cause this cost the most. The bottle don't allow us to see the contents. Nit good! Other than that I would recommend this product to others.
I saw the ads on Facebook and wanted to try a specific product. I had trouble just getting to the products because those quizzes kept popping up. I wanted to get on the website, find the product and order it. I almost gave up ordering because i didnt feel the site was fast and easy to work with.
I have been looking at the foundation for a little bit now and finally took the plunge.
I ordered the foundation and then there was an advertisement for the matching concealer. Because it was too difficult to back out of that screen and add the concealer to my cart separately, I clicked the link for the duo. The result of this was that a second foundation was added to my cart. There was no question as to whether I actually wanted a second jar. Then when I tried to remove one of the foundations, I had to actually exit the order screen and try to remove the extra foundation from the cart, which didn't actually work either until I backed all the way out and went back into the cart from a different screen. It was such a pain that I almost abandoned the order.
Secondly, every screen pushed the subscription and I had to actually skip the offer on each screen.
Honestly! How many times do I have to say no?
Once I got to the payment screen, that went easy enough. But then, every follow on screen offered something else, that could be 'added to the order', or there was a survey. Sheesh, do the same people that manage Temu also manage this website?
I apply the primer then the foundation. But after putting the foundation some flakes appear on my skin.
Your products are great but I'm not happy about the add on to my order. I feel like I've been tricked and don't want the exfoliating product. Please remove it and refund me.
Il Makiage helped me with an issue receiving a code and I was able to proceed with my purchase in no time at all. I appreciate how promptly they responded to my email inquiries and came up with a good resolution. Thank you.
My shipping address is incorrect! How do I get this corrected?
Order placed 5 days ago with only one day being a holiday. I haven't received notification of a shipment yet. $62 spent.#*******. Holidays are over now.
Their products are fabulous for gals over 70!
Just started using their foundation and just ordered their wrinkle filler...can't wait to try it out!
This is the Second time I've ordered something and second time that I've waited over a week and haven't gotten a shipping time or tracking number and cannot get anyone to answer me back. You send me all these marketing ads and then I finally buy and then there's no follow through. This product is terribly expensive to have no one answer me and no one tell you your product has been shipped.
Very good experience. Easy navigation through the order process
Had a quick glance of the product and placed my order quickly.
The experience ordering from ll Makiage is simple and easy! They always give a quick information quiz to be sure you are getting the correct product for your skincare, makeup and products that enhance your appearance and beauty!
I don't do reviews BUT this is the best makeup ever. Since I've aged my skin is VERY dry and makeup looked horrible on my skin. II Makiage is the only makeup that works.
Every product that I have purchased excels its doing hoping same with my new 2 products
I recently ordered the 85/66 Sun Foam, and was charged for an additional add on item that I did not want nor should pay for.
I love this website. It's very easy to use. I can't wait to try the new product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members