business logo of Il Makiage

Il MakiageReviews 8,699

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey star
grey star
grey star
grey star
grey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
364
quality
350
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

I want to know WHY I had to place two different orders to buy two different shades of the same foundation? Not right.

Date of experience: January 17, 2025
Georgia
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

NO DISCOUNT
January 27, 2025

I ordered a product with a 50% discount code and when I received an email confirmation, there was no discount. Why?

Date of experience: January 17, 2025
Nevada
1 review
0 helpful votes
Follow Ellie R.
Unfollow Ellie R.
Share Review
Report Review

Not a fan yet
January 27, 2025

After seeing the ad's on FB and watching how the models had their forehead wrinkles Instantly disappear, although I knew that wasn't probably accurate, I decided to try it. I have only been using it for 4 days now and of course my forehead wrinkles have not instantly disappeared, however I am willing to give it a try for a few weeks to see if it will actually smooth out the signs of wrinkles around my eyes and forehead. It is all to be determined.

Date of experience: January 17, 2025
Virginia
1 review
0 helpful votes
Follow Jeannette R.
Unfollow Jeannette R.
Share Review
Report Review

Primera compra
January 27, 2025

Me encantó todo, es super fácil de contestar las preguntas y es super rápido hacer todo.

Date of experience: January 17, 2025
Texas
1 review
0 helpful votes
Follow BJ W.
Unfollow BJ W.
Share Review
Report Review

Bait and switch
January 27, 2025

I only wanted to try it and at the end I'm stuck with a monthly bill.

Date of experience: January 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Wanda K.
Unfollow Wanda K.
Share Review
Report Review

New to your products/company
January 27, 2025

My daughter in law told me about your products and said she was happy with them.
So I ordered your camo primer and just received it and anxious to see if it works.

Date of experience: January 17, 2025
Texas
1 review
0 helpful votes
Follow Sandra M.
Unfollow Sandra M.
Share Review
Report Review

Great
January 26, 2025

Easy to use and order
Shows you products to choose from

Date of experience: January 16, 2025
Wyoming
1 review
0 helpful votes
Follow Sylvia G.
Unfollow Sylvia G.
Share Review
Report Review

First time user
January 26, 2025

The site was easy to use. I answered the questions and got directed to the best match. I've been using my products for 2 days and love the so far.

Date of experience: January 5, 2025
Illinois
1 review
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

Defective Product Packaging
January 26, 2025

After waiting for longer than quoted for the product to ship, it arrived broken and unable to dispense primer due to a broken pump and dispenser. For the price of the product (60$) Power Camo: Age & Redness Control Soothing Primer Treatment, I expected a lot more. I will be returning product after this unsatisfactory experience. Zero stars. Save your money and time.

Date of experience: January 16, 2025
Florida
1 review
0 helpful votes
Follow Gratia M.
Unfollow Gratia M.
Share Review
Report Review

Foundation
January 25, 2025

The color is too light for me. I will need a darker foundation shade.

Date of experience: January 15, 2025
Arizona
1 review
0 helpful votes
Follow Marilyn V.
Unfollow Marilyn V.
Share Review
Report Review

Too Many Emails
January 25, 2025

I love the foundation. It is everything it says it is. I work at home and only wear makeup on the weekend. You all send WAY TOO MANY EMAILS. I didn't need recurring orders

Date of experience: January 15, 2025
Canada
1 review
0 helpful votes
Follow Catherine M.
Unfollow Catherine M.
Share Review
Report Review

Website
January 25, 2025

I tried 3 times to open an account and the website said I already had an account yet bumped me back to "create an account" every time I tried to sign in.

Frustrating.

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
Follow Anabelle V.
Unfollow Anabelle V.
Share Review
Report Review

Awsome
January 25, 2025

It was really simple and and easy to follow. I had no problem understanding and getting to know the product. Hopefully its a great full coverage. Thank yall for the help finding my shade.

Date of experience: January 15, 2025
Ohio
2 reviews
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Share Review
Report Review

Deceptive Ordering
January 25, 2025

I never was able to review my purchase before buying.
I am not happy at all with your ordering process and feel it was highly deceptive.

Date of experience: January 15, 2025
Michigan
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review

Ordering
January 25, 2025

I did not like that after ordering the one product I wanted the exfoliator, a pop up cane up for a 20% off on what I assumed was the product I ordered. I feel I was conned in purchasing an "add on product" that I did not want... a primer.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
Follow Dolly M.
Unfollow Dolly M.
Share Review
Report Review

FOOD FOR THOUGHT
January 25, 2025

My experience was seamless and easy to find and thanks to the calculator that helps you find your correct base color & treatments. This App is just awesome, thank you..

Date of experience: January 15, 2025
Oregon
1 review
0 helpful votes
Follow Gina M.
Unfollow Gina M.
Share Review
Report Review

I didn't have a problem but customer service reached out to say hi and my product was on the way! I got the blush and it's silky soft and really pretty on my skin. Love it!

Date of experience: January 15, 2025
Oklahoma
1 review
0 helpful votes
Follow Dee S.
Unfollow Dee S.
Share Review
Report Review

Ordering site needs improvement
January 25, 2025

I tried to order a one time shipment 5 times. Big time waster! The only option was auto delivery choices. I decided it was just another site out of China. I decided to Google the CEO/ owner of the company and found the company roots. That was the impetus to try ordering again and the one time delivery WAS available. Awaiting my order now.

Date of experience: January 15, 2025
California
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Easy Ordering
January 24, 2025

The ordering process was easy. I would have loved to see the different color foundation products on one page in order to compare color options and to order an alternate color. I wanted to try both #210 and the one that I eventually ordered (#180).

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
Follow Cielo H.
Unfollow Cielo H.
Share Review
Report Review

Excelente
January 24, 2025

Lo estoy usando Power lift y mi piel ha mejorado mucho especialmente con unas pequeñas manchas que tengo en mi cara

Date of experience: January 14, 2025