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Il MakiageReviews 8,801

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
365
quality
352
This company responds to reviews on average within 8 days

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Idaho
1 review
0 helpful votes
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Choosing Faces
February 4, 2025

I asked my husband to help me with deciding colors, etc. It was fun with him. The picture was scary! Must have been the light! Seems like it should be accurate. I'm excited to see.

Date of experience: January 25, 2025
Tennessee
1 review
0 helpful votes
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Easy
February 4, 2025

Ordering and receiving went well. The color match is pretty good, but I realize I do not like the matte finish. I want more glow. I would like to return the product. I wish it had worked.

Thank you

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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Texts
February 4, 2025

Don't start blowing up my phone with text messages. Give me time to get and try the product and THEN offer a discount to buy more!

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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I have autoreplinish set up and have prepaid for my products. After many attempts to get ahold of IL Makiage with no response, I had not choice but to purchase my products as a separate order and pay again for items that were already prepaid. Absolutely horrible customer service.

Date of experience: January 25, 2025
Idaho
1 review
0 helpful votes
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Shade match
February 3, 2025

If the color matches I will be happy. Seems dark but I am excited to try it

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Trying a new foundation
February 3, 2025

I saw this foundation on Instagram and the coverage looked excellent. I answered the questions and I was given a color and will await its arrival. The questions were well defined and appropriate for my review.
I will soon see if the color after answering the questions is perfect for me.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Desagradable
February 3, 2025

Desagradable
Compré dos artículos y me cobraron otro adicional sin mi permiso
Me cobraron un labial que yo no he pedido
Resumen del Pedido Adicional
PEDIDO # *******-U Eso lo cobran auctomstico y no está bien lo que hace el sistema
Mi primera esperiencia y muy desagradable

Date of experience: January 24, 2025
Kentucky
1 review
0 helpful votes
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Very good items for your face
February 3, 2025

Was happy to get notified about new facial product.

Date of experience: January 24, 2025
Washington
1 review
0 helpful votes
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For the very first time, I ordered the foundation after completing the questionnaire. The color is actually perfect. When it's summertime of course I will need to go a little bit darker but for now it's great. I think next time I will consider getting more coverage. This one is very sheer but complementary in its appearance.

Date of experience: January 24, 2025
Iowa
1 review
0 helpful votes
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Great site and products!
February 3, 2025

I've loved everything I've purchased from Il Makiage and their site is great. They offer awesome discounts on their products as well as free gifts with your orders.

Date of experience: January 24, 2025
Illinois
1 review
0 helpful votes
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Confusing Add-Ons
February 2, 2025

I was not aware I was adding extra products. I thought I was getting a discount on my original order.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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Excellent Products
February 2, 2025

I use many of the IL Makiage products and they stand to their word. My favorite so far is the Power Redo cream.

Date of experience: January 23, 2025
New York
1 review
0 helpful votes
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Didn't work
February 2, 2025

I was excited to get it, it did not work as described. Disappointing.

Date of experience: January 23, 2025
Massachusetts
1 review
0 helpful votes
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Unhappy customer
February 2, 2025

I have not received my free order. I have been charged for something I never received. I placed a free trial order in December. It's been a month with no product received.

Date of experience: January 23, 2025
Canada
1 review
0 helpful votes
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Easy
February 1, 2025

Super easy to order. Can't wait to try my new products!

Date of experience: January 22, 2025
Nevada
1 review
0 helpful votes
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Added on a product..
February 1, 2025

I finally decided to try the foundation and they added on a primer it didn't feel right the way it was quickly added to my account I do not want it didn't willfully buy this and want to cancel but it seems very difficult...

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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I I ordered multiple items several weeks ago and still have not received anything.

Date of experience: January 22, 2025
Colorado
1 review
0 helpful votes
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Kinda disappointed
February 1, 2025

This product is supposed to make wrinkles disappear. That was not my experience. It settled into the wrinkles and made them even more visible.

Date of experience: January 22, 2025
New York
1 review
0 helpful votes
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Makeup for everyone!
January 31, 2025

I love all the products. I had never really used makeup without an occasion. Now I use makeup every day and is so easy to use you cannot mess it up. Love it so far.

Date of experience: January 21, 2025
Virginia
1 review
0 helpful votes
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Fraudulent
January 31, 2025

Worst ever never would order again lied and made false claims

Date of experience: January 21, 2025