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Il MakiageReviews 8,858

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
365
quality
352
This company responds to reviews on average within 8 days

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Canada
1 review
0 helpful votes
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Easy to Order
February 7, 2025

I was set up with a variety of questions to help find my perfect shade

Date of experience: January 28, 2025
New York
1 review
0 helpful votes
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Aun no todavia
February 7, 2025

Hola solo quiero ver si me llega antes del dia 1 de febrero que voy de viaje

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Foundation
February 7, 2025

Really good
Especially when you get right shades perfect.

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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User Semi Friendly
February 6, 2025

I wasn't for sure if you were going to charge me the entire year's cost $94.50 up front when I just wanted to see if I liked it. Didn't understand why when I don't know if I like it.

Date of experience: January 27, 2025
Iowa
1 review
0 helpful votes
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Great products
February 6, 2025

Easy to find what you need. Excellent products that work great with my face and complexion.

Date of experience: January 27, 2025
Tennessee
1 review
0 helpful votes
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Power Redo
February 6, 2025

I just haven't had any luck with this product can I please return? I have been happy with everything else!

Date of experience: January 27, 2025
Illinois
1 review
0 helpful votes
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Brighter SKIN
February 6, 2025

Site has a wealth of information and videos showing results of customers using the product. Skin looks brighter and smoother giving a glow.

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
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Not as advertised
February 6, 2025

I ordered and received the power wrinkle and redo fix. It made my skin so soft but did little to nothing to blur or fill wrinkles. I will be sending back for a refund. I was vey disappointed as I have used the foundation and liner and was extremely happy with both.

Date of experience: January 27, 2025
Georgia
1 review
0 helpful votes
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Best Products!
February 6, 2025

I have had great experience with II Makiage. I use the eyeliner and moisturizer. The moisturizer has made a big difference with my fine lines. The eyeliner is precise; not a thick unnatural look.

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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Not so good
February 6, 2025

I bought the wrinkle redo, but I did not see a big change in my wrinkles and fine lines. I was somewhat disappointed with it's performance. I don't think I will buy it again.

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
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Great product
February 5, 2025

I have a few items and I'm pleased with most. The skin care is a big win. I am 41 and have an issue with acne and eczema. Everything I have used has added moisture that helps fight the eczema but it's not oily and dose not make me brake out.

Date of experience: January 26, 2025
Wisconsin
1 review
0 helpful votes
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My make up finder
February 5, 2025

Nice to find your exact match
Easy and fun to answer questions to find out what will work for you

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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Troubled
February 5, 2025

I did not want the add on that i am being charged for. Its the finish. What do i do. I only want the foundation

Date of experience: January 26, 2025
Connecticut
1 review
0 helpful votes
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Too Light
February 5, 2025

I need a shade darker please. Not much, but I need it to look more natural

Date of experience: January 26, 2025
Amber C. — Il Makiage Rep
10 months ago

Hi Sharon! We are sorry you haven’t found the right match. We always recommend yo contact our customer service team within the trial' return or exchange period. If you send an email to customerservice@ilmakiage. Com they will be happy to look into your options for you.

Canada
1 review
0 helpful votes
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Confused on pricing
February 5, 2025

I haven't received my order yet, but I was disappointed that it wasn't marked as USD in the pricing. Typically that is done on sites so when it settled on my card I was surprised to see the increase in the price.Ive ordered from here at couple years ago and I don't recall having this same experience.

Date of experience: January 26, 2025
New York
1 review
0 helpful votes
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Eye cream
February 5, 2025

The order came quick and is working so far. Glad I purchased it.

Date of experience: January 26, 2025
Michigan
1 review
0 helpful votes
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Great products, horrible website.
February 5, 2025

Although I love the products, the website is horrible. I kept upping the number of the product I wanted. It happened 4 times. The aggressive push at the end to add products is awful.

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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The site is super annoying
February 4, 2025

I almost canceled my order because the site upsells you so much. No, I don't want a subscription and I've told you that 9 times already.

Date of experience: January 25, 2025
Canada
1 review
0 helpful votes
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The experience was great.
February 4, 2025

This was an easy and quick transaction.
I feel confident in the recommendation and I hope the product is as amazing as it seems to be.

Date of experience: January 25, 2025
New Jersey
1 review
0 helpful votes
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Rip OFF
February 4, 2025

I wanted to use my discount codes they kept saying they weren't correct when they were. Now I have more discount codes and cannot even apply them. I'm so disgusted this is very unprofessional and I can't even cancel the order to try and use the "new" discounts codes to see if they work because I will Never use your company again because of this SCAM

Date of experience: January 25, 2025