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Il Makiage

Overview

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
356
quality
341
This company does not typically respond to reviews
+157
How would you rate Il Makiage?
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Oklahoma
1 review
0 helpful votes
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Love, love, love!
January 2, 2025

My skin feels so soft and looks great! Love this makeup!

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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Wouldn't allow discount code
January 7, 2025

It won't take the discount code. No response when I tried to contact you 3 days ago for help. So I attempted order and you just charged full price. I immediately tried to cancel the order but was refused. Not happy at all! 😔

Date of experience: December 28, 2024
Florida
2 reviews
2 helpful votes
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Love IL Makiage!
January 17, 2025

I have been using the PowerFirm and Power redo cream for under my eyes and they get rid of my under eye bags and cover dark circles. I love all the products I have tried! The PowerFirm has lasted 4 months. It is great for firming neck, forehead and between the eyes.

Date of experience: January 5, 2025
California
1 review
0 helpful votes
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So far so good!
February 9, 2025

I'm on my second purchase and second product from il Makiage. So far my purchase experience has been great. I'm enjoying the product I use now and look forward to the next one.

Date of experience: January 30, 2025
Oregon
1 review
0 helpful votes
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HELP!
January 21, 2025

I had a BAD experience in trying to buy JUST the concealer. And then I pressed the wrong button by accident. Suddenly I have an ANNUAL auto subscription I DIDN'T/DON'T WANT. And guess what?
You can't reach ANY customer service!
Now I'm stuck with a BIG payment they took and will have to go to the BANK to get it removed from my account.
BE CAREFUL
I'm learning the hard way! Don't fall victim to this!
Rebel Russell

Date of experience: January 11, 2025
California
1 review
0 helpful votes
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50&Fabulous
January 8, 2025

I seen an article regarding this make-up. I answered well thought question on the website and uploaded a picture.
I finally received my recommended foundation color. I'm so excited and hopeful with all the information provided I receive an exact match.
I really like try before you buy!

Date of experience: December 29, 2024
Texas
1 review
0 helpful votes
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Love this product line
January 1, 2025

Very easy to order. Lots of extra offers but easy to decline or accept.

Date of experience: December 22, 2024
Canada
1 review
0 helpful votes
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Great brand
January 24, 2025

I love products from Il Makiage. The foundation stays on me like no other I've tried - and I've probably tried them all! Shipping is fast. They don't waste your time, either.

Date of experience: January 14, 2025
Texas
1 review
0 helpful votes
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Woke up like this
January 1, 2025

I love my foundation so much, I bought my sister some for Christmas!

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Stressed out!
January 6, 2025

The website takes you away from your order asking to do a review, for an extra $20 off? Then compromised my checking account trying to take $120?instead of 40$ my bank always alerts me that accounts is now closed I'm very disappointed with this website *******@ILMAKIAGE.com

Date of experience: December 27, 2024
Georgia
1 review
1 helpful vote
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Tina
January 2, 2025

Thus was my 1st time purchasing but they made every step feel like they were directly in front of me. I'm so excited to get my products and try them! I'm 61 and makeup is not exciting anymore cause my face has drastically changed. Hopefully this works miracles.

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Excellent
December 31, 2024

Went above and beyond to make my experience the best possible!

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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Great product!
December 31, 2024

Promises are true. Amazing product! Masks wrinkles!

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Ready to look Beautiful
December 24, 2024

Super easy and informative. I can not wait to get my products! Ready to look beautiful

Date of experience: December 14, 2024
Texas
1 review
0 helpful votes
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Great website!
January 22, 2025

I would love to try your foundation, but I am not comfortable with selecting from a website by answering questions. I wish that you had a brick and mortar store.

Date of experience: January 12, 2025
Hawaii
1 review
0 helpful votes
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A FREE GIFT GENERATED A NEW CUSTOMER
January 27, 2025

I've been using iL Makiage products for a few years now. Recently a friend was visiting when my shipment arrived and saw that I had received a full size Lip Crayon Color Rio GREAT COLOR in with my order. After a quick chitchat, she had me order her a Face Primer and the lip gloss that I was sent for free. She just LOVED it and had to have it right away. I heard that her order arrived to her today.

Date of experience: January 17, 2025
Arizona
1 review
0 helpful votes
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I hate the login experience
January 11, 2025

I don't want to have to get a new link every time I want to log in. When I get it, it takes me to the site but when I try to check the order I made two days ago it says I have no orders. No other site I buy makeup from has such a difficult, odd login system. Please fix it.

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Almost gave up
January 13, 2025

I saw the ads on Facebook and wanted to try a specific product. I had trouble just getting to the products because those quizzes kept popping up. I wanted to get on the website, find the product and order it. I almost gave up ordering because i didnt feel the site was fast and easy to work with.

Date of experience: January 3, 2025
Missouri
1 review
0 helpful votes
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Don't like feeling pressured
January 10, 2025

I don't want to "subscribe" to something I haven't tried yet. Every other screen seemed to be asking me to subscribe. If I had wanted to do that, I would have. Receiving the follow up email that I was chosen for a free gift with my order seemed nice, until I realized it was one more push to subscribe. I considered canceling my order completely.

Date of experience: December 31, 2024
New Mexico
1 review
0 helpful votes
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Incentives
November 19, 2024

Every time I order something I get incentives encouraging me to order more items with less money spent. I wish I could get free shipping that would be nice to save more. Thank you!

Date of experience: November 9, 2024