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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The site was easy to use. I answered the questions and got directed to the best match. I've been using my products for 2 days and love the so far.
After waiting for longer than quoted for the product to ship, it arrived broken and unable to dispense primer due to a broken pump and dispenser. For the price of the product (60$) Power Camo: Age & Redness Control Soothing Primer Treatment, I expected a lot more. I will be returning product after this unsatisfactory experience. Zero stars. Save your money and time.
The color is too light for me. I will need a darker foundation shade.
I love the foundation. It is everything it says it is. I work at home and only wear makeup on the weekend. You all send WAY TOO MANY EMAILS. I didn't need recurring orders
I tried 3 times to open an account and the website said I already had an account yet bumped me back to "create an account" every time I tried to sign in.
Frustrating.
It was really simple and and easy to follow. I had no problem understanding and getting to know the product. Hopefully its a great full coverage. Thank yall for the help finding my shade.
I never was able to review my purchase before buying.
I am not happy at all with your ordering process and feel it was highly deceptive.
I did not like that after ordering the one product I wanted the exfoliator, a pop up cane up for a 20% off on what I assumed was the product I ordered. I feel I was conned in purchasing an "add on product" that I did not want... a primer.
My experience was seamless and easy to find and thanks to the calculator that helps you find your correct base color & treatments. This App is just awesome, thank you..
I didn't have a problem but customer service reached out to say hi and my product was on the way! I got the blush and it's silky soft and really pretty on my skin. Love it!
I tried to order a one time shipment 5 times. Big time waster! The only option was auto delivery choices. I decided it was just another site out of China. I decided to Google the CEO/ owner of the company and found the company roots. That was the impetus to try ordering again and the one time delivery WAS available. Awaiting my order now.
The ordering process was easy. I would have loved to see the different color foundation products on one page in order to compare color options and to order an alternate color. I wanted to try both #210 and the one that I eventually ordered (#180).
Muy satisfecha con los productos que he utilizado hasta el momento.
It is so confusing that there in add ons on the check out page. I accidentally pressed down one on a previous order and I did not want it. Let the add-ons be somewhere else but not on after you make your purchase. It's ridiculous. The customer knows what they want to order stop putting add-ons on the checkout page.
I love products from Il Makiage. The foundation stays on me like no other I've tried - and I've probably tried them all! Shipping is fast. They don't waste your time, either.
Very stressful shopping experience. I chose my item. Only one item which was a mascara. The total was $24 & change. I corrected address to my new address and by the time I tried to finalize the purchase some other item had been added to my order without my approval and the total on my order changed to $42 & change. I decided to just cancel the order since it would not allow me to remove the item being pushed on me. I escaped and then received an email thanking me for my order with incorrect home address as well. I have sent two emails notifying customer service of incorrect address. Hope it arrives at correct address. Don't think I will shop at ILMakiage again.
I tried several things from this brand a year ish ago. I LOVE the primer, but the concealer and corrector just didn't match my skin. I am looking forward to trying again!
While trying to review my order, I get into this crap that you've recommended or whatever I clicked on it to see more information and it just added it to my order 50 bucks that I didn't want to spend didn't intend to spend and I sure wouldn't have spent it on a product that I've already bought and was dissatisfied with
If your from canada the price is alot more then the check out says it is.i would not of order if i knew the price.87 dollars but in cart said 52 dollars
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members