• Il Makiage

Il Makiage

Write a Review

Overview

Il Makiage has a rating of 3.8 stars from 7,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.

  • Shipping
    328
  • Quality
    314

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 62.8%
Positive
2,253
Neutral
368
Negative
968
147
See all photos
How would you rate Il Makiage?
Top Positive Review

“Company That Helps and Teaches”

Sarah H.
9/26/24

The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.

Top Critical Review

“Three orders”

Colleen W.
9/16/24

I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.

Reviews (7,507)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1250) skin tone (213) credit card (97) right shade (78) right color (52) phone number (36) trial period (47) promo code (46) auto ship (50)
Thumbnail of user lindah5208
Connecticut
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I just got a wonderful deal on 2 botttles of the self tanning product. It cant get any better than that!
This self tanner is the absolute best (and I have tried several over the years) I will always order this tanner when I am finished with these two bottles.

Thumbnail of user samahy3
Canada
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

I love IL MAKIAGE great customer service and the product is also amazing
They are very caring and always check up on their customers to make sure they are not just a number. We matter and that feels fantastic
Thank you for appreciating us IL MAKIAGE!

Thumbnail of user dawnr687
New York
2 reviews
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

I've been using your products for over a year. First the foundation, now using the anti aging gel and base gel before the foundation. What a great feeling on my skin.

Thumbnail of user myrar101
Florida
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Il Makiage has some amazing products. I use the power charge, the bas and the mascara My only wish is that they would make the mascara in brown and waterproof. The mascara is fantastic love it. East to apply and make my lashes look so long and great. The moisturizer is also very smooth oh and the no filler primer is AMAZING...
Thanks for some great porducts

Thumbnail of user tinal929
Canada
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

I have so many different brand of foundation that was tested at the store, that still doesn't match my skin tone. Il makiage by far has been the best match and I didn't even try it in person. It doesn't clog my pores and my skin looks flawless as I break out easily. Absolutely love this product. This is my 3rd purchase from them and my forever foundation.

Thumbnail of user cristinau20
California
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

I was over charged now to get a refund I have to wait for the product to arrive and send it back then i will be refunded $190!

Thumbnail of user jeaninek36
Wisconsin
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

I have tried repeatedly to get the right color foundation. No luck. Super frustrating. I would rather go to a Big Box store to dial in and get the best color match.

Thumbnail of user traceyt406
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

The match your skin tone and hydration in a few simple questions. Answer and voilà best make up skin care ever! No breakouts just beautiful results!

Thumbnail of user savannahs221
Canada
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

I've used this product now for a few months and over all I've been extremely happy with both the concealer & cover up. The blend into my skin is so perfect, I don't feel as if I have makeup on.

The only reason I'm not giving it a 5 star review is I do find after 9 + hours it starts to melt off my oliy areas. I also would have liked the concealer to have more product in it. I just found it didn't have as much as I would of thought, and it's been hard to get the last remaining amounts out of the tube.

Overall I'm happy with this brand and will be sticking with it. I've tried so many other expensive brands and none have left me as happy as these products. The customer service also has been amazing to deal with and extremely helpful!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cheriej58
Utah
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

I love this company. I can't wait to try all the amazing products and add to my collection. Ordering was so easy and quick

Thumbnail of user juliew1971
Virginia
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Love this foundation. I am 76 and this foundation looks great on my older skin. Makes me look younger. I get lots of compliments.

Thumbnail of user carolynp976
California
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

I love the products that I buy but I forgot to use my $15 coupon. Can you give me a credit on my card?

Thumbnail of user darbyl8
Missouri
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Easy to understand & navigate website. I, of course, will see how I like the products after I receive them!

Thumbnail of user jessiej52
California
4 reviews
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

I have a fairly nice order and on the 29th you printed it shipping information I tried to see where it is. The post said shipped but USPS says they are still waiting for the package no body trying to help figure it out!

Thumbnail of user lianed10
Arizona
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

I received the ads for discounts, etc. I was curious about the infinity lip gloss. I have ordered 2 tubes. Hopefully I like the colors. It would be a great help in looking at peoples reviews if they would have to list the color they bought to match with the photo they send in. Without the color the reviews were useless to me for deciding which might match my skin tone best.

Thumbnail of user maryg4096
Michigan
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

This is the second time ordering the foundation. I was so used to my brand of foundation that I didn't really give ll Makiage a fair opinion with my first try. I do love the product after using it a while.

Thumbnail of user danad717
North Carolina
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

I have such a difficult time finding foundation! This program allows me to try it and decide if I want to buy. I'm so excited to try this make-up!

Thumbnail of user alexandraz76
Virginia
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Perfect coverage, it leaves my skin hydrated.
My skin looks much better than ever before using other products.

Thumbnail of user lesai9
Wisconsin
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

I love your products, at least the ones I've tried. I don't understand how I'm given a BOGO birthday gift and it's only for certain items.

Thumbnail of user deniseg1305
California
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

I wanted to order a second item but so expensive. Been waiting for a coupon code so I could afford multiple items.

Thumbnail of user jennyg504
Texas
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Easy to answer questions regarding my skin type. Purchased products that is going to give me glowing skin.

Thumbnail of user ronil30
Kentucky
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

I wanted to buy one product and check out a couple others. I ordered a second product and then they offered me a makeup brush that I already has as a gift, but I couldn't figure out how to let them know that I already have that. It would have been nice to select something else, I'd have loved to try their blush.
Love the product, but reordering sucked. I may have to try Laura Geller.

Thumbnail of user myrnaht
Georgia
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I INDEED ORDERED THE FOUNDATION, AND I BEFORE I REALIZED WHAT I HAD DONE THERE WAS A POP UP THAT STUCK ME WITH PURCHASING A CONCELER THAT I DID NOT WANT AND IT WON'T LET ME CANCEL IT. THE POP UP CAME UP AND I THOUGHT I WAS COMPLETEING MY ORDER ON THE FOUNDATION BUT IT GOT ME, I IMMEDIATLEY TRIED TO CANCEL, NO CAN DO, SO NOW I HAVE TO RETUEN IT WHEN IT COMES AND WAIT ON A REFUND...SMH!

Thumbnail of user torib123
Nevada
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

I received an email stating I would receive a free power up eye cream. I had to pay for it. Not very happy with the false email promise

Thumbnail of user tonij315
Arizona
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

I am glad I got to try the product and noticed the shade is just a bit light... so I am thinking a winter time color hopefully.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user nicolec2103
Nicole C.
Typically responds within 5 days

How do I know I can trust these reviews about Il Makiage?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Il Makiage?