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Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
I love all of the products I have gotten, but I wish they have a guide of what colors match which. I would have gotten a lip liner if I knew which would match the lip cream I was getting
I was re-ordering some product that I continue to order and love and it was very easy to use the Il Makiage website!
I absolutely love all the items I've gotten from Il Makiage. I have been using their items for over a year, and I'm never disappointed. I also love the fact that I do get a free gift when I subscribe. Fun fact, it's like a present to yourself when the box comes and you're rewarded with a gift for subscribing! Thanks IL Makiage.
Lovemyface
I always have dark circles around my eyes and this is the ONLy concealer that doesnt cake and it blends well. Im grateful to whoever invented this. Ordering online is always seamless too ;)
Best products I've ever used! I'm a lifer now! I've bought the brow serum-, foundation, poreless liquid, eye liner, wrinkle reducer and tanning foam... Love it all
Love some of your products but too much push on subscribing. Just wanted to go on and order product but had 10 steps of saying NO I don't want to subscribe!
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Some of the best makeup I have ever used! The perfect shade for my golden brown, reddish skin tone!
I had to use customer service,they responded quickly very professional and a breath of fresh air to have customer service like it 😊
I have purchased Primer, setting spray and foundation here. I have received no disappointment with these products.
My experience here has been top notch! They're really helpful and understanding. Have any questions message them and they're really helpful! Products are on point and if you have it on auto usually gives you mystery gifts with your order or some percentage off. Very great deals. Haven't tried it yet, get on it and try their products! It won't upset you. What are you waiting for?
I've tried many different brands. This by far is the best foundation I've experienced. The power lift before creates perfection.
I am not sure how I have an add on added to my order. I wish once I purchase something that's the end. The way they keep asking to to add in or consider other products is annoying and now costly because I must have hit something that added $40+ to my purchase and not customer service support over the phone. I now have to play email tag with customer service instead of just speaking to someone once and fixing the mistake.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was Very comfortable with my purchase. I can't wait to get started using this great product!
I just love the products and how they make my face feel and look. And the customer service is really great and I love how you get coupons And bonus items.
Exceptional work, very kind and knowledgeable. I love the color, the results, kind customer service. Exceptional customer service, went above and beyond call of duty.
I had high hopes for Il Makiage but unfortunately the color quiz did not work out for me. My foundation was way too orange. I had to send it back. I purchased a lipstick from them that I have not yet received. I am hoping to have a better experience with the lipstick.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
You said if I auto replenished I'd get 10% off this order. I didn't receive it. That makes me mad. Should be 61 dollars not 67. That's why I auto replemished
It is easy to order but I have a problem with a previous order. I made an order on 04-26-24. The money was removed but not put back. Could someone contact me please.
It's ridiculous to have to override the shade selector to find the correct makeup. Not everyone wants matte.
I love how smooth the makeup is. I get a lot of compliments about how beautiful my makeup is. The color is just right!
I been using this product for 6 months I love it I will order next time for sure and I been telling Mr friends to order some of your products
The products I have purchased I absolutely love. The way my skin looks makes me feel very confident with the way I look Thanks II Makiage!
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