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Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
Gave me a code to use since it was my first order filled out the info trying to find where the promo code went but instead the order got purchased and never once did it ask or have a place to enter code
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I needed a new shade and there was a mixup but they fixed it free of charge and were very quick to do so. I will continue to use them. I've never had a better experience anywhere else! Absolutely love ILMAKIAGE!
Love love love all your products. If you haven't tried any of them, don't wait, do it now!
I have tried on several places on my face, I see no result! How long does it take?
It was so easy to use. Everything from start to finish was fantastic! Can't wait for my products.
As a user of this product, which I really do like every time I wanna buy a product it makes you take this long survey, which I find is unnecessary. Please retain this information in your records so we don't have to fill it out over and over and over again.
Wonderful products. I have NOT been unhappy yet with any of the products i have tried. The woke up like this foundation feels so light and soft on the skin and matches perfectly. The tanning foam is unbelievable! You can gradually get darker or if you're in a rush just put some on and your skin just glows. Most of all the customer support is amazing. I dropped my woke up like this foundation and it was replaced with a brand new bottle no questions asked. Just a fine example of how a business should be!
I am very fair skinned and always have trouble getting a good match on my face. The "woke up this way" foundation color that was selected by the online questions is spot on. The color blends so well. Its seamless. The coverage is full but feels light. Awesome product
They didn't have to help me but they did. Great customer service! Super happy.
Great company, great products, always as described! Proud to be a customer!
You took 179$ off my card my products didn't cost me that
Trying to check out my 1 item took forever since the company kept trying to sell multiple other products that I didn't want as well as subscribe.
Makes me not want to buy anything else.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love the makeup. Goes on very smooth and easy to blend. Feels good on your face and lasts all day. Can't wait until my other products.
JG
I love this product the best hands down
It gives u the perfect blend
I would recommend it's amazing
Love the product and the customer service. I am glad I just placed my recent orders
Perfect shades, I use the concealer and foundation. Matches my skin tone perfect 🤩
I tried it and loved the way it felt on my face very lightweight and found my perfect shade
Easy to maneuver website. Easy,safe checkout. Enjoy using your products. It has been about three weeks.
I placed an order and it was confirmed within 2 minutes and it got a bit of a discount.
Very easy - navigate and actually pick your product and purchase online was quick and simple.
The foundation was nice and I loved the coverage however, it was way too light.
This foundation replaced my MAC foundation that I used for years! I absolutely love it!
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