Il Makiage has a rating of 3.8 stars from 7,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Il Makiage most frequently mention customer service, skin tone, and perfect match. Il Makiage ranks 1st among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
I order one product today and was charged for three. I've been trying to correct this problem but I don't have a number to call to cancel. The money is already taken out of my PayPal account. I'm getting responses like they will talk to me soon. Will it's Friday and I'm pissed.
The experience ordering my make up was great. I can't wait to receive it!
I was excited to use a gift code that was emailed to me and the website did not let me use it. After I placed my order I received a text today to get 20 percent off anything I would like to add to my order and when I clicked the link it would only let me add select items not ones I want.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, I'm afraid the color is not a perfect match for me. It is too yellow/orange. It is not far off, just a little, but I would prefer to try another shade. Also, I thought it would be more glowy, but it is matte.
I'm not sure I have the correct primer either. It seems to settle in the lines and creases around my eyes.
I'm sorry, I really want to like it.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love the products! Everything I've ordered is of absolute quality and I see results! The only thing I don't like is that when you order one product they literally make you take the second product because the skip button does not work. This has happen every time and sometimes I just don't have enough money for that second item promoted. Someone should check that out.
I have purchased the power polish, power camo and "woke up like this" foundation. The power polish leaves my skin glowy. The power camo evens out my skin tone and could be worn without the addition of foundation. The foundation offers great coverage without feeling heavy on my skin. Both power camo and foundation feel light and slightly moisturizing.
My experience was like a breath of fresh air. It was so easy to find and order my product. Checking my products out was easy also. Overall experience was Excellent.
I am new to this line, but so far I am happy with the two items I have purchased.
I didn't like makeup when I used it the first few times. I put on my old makeup with my fingers so did the same with this. I saw how nicely it went on for others with the brush so decided to give it a try and it went on perfectly. Use the brush. Love this makeup!
I do love these products, but it doesn't stay on well when sweating. I am now trying full coverage with base to see if there's better coverage.
This is my second time ordering. I can't wait for it to arrive. I love the makeup. I'm a very satisfied customer. Thanks so much.
I love the foundation I purchased that came in 2 days ago. I tend to experience allergic reactions to most cosmetics, but I have been using for 3 days now and haven't experienced this. I went back today for other cosmetics. Their shopping experience is very good with a minor detail but I can live with that. The detail is some times you have to go back to their main landing page and navigate through the hamburger icon, this can be frustrating. I'm looking forward to the other items I have ordered.
It took me three trys to order one product. It was confusing and frankly a bit silly.
I've tried many makeup brushes, and they tend to start falling apart. I've been using one brush for the past two years, still same condition. No I decided to buy the #105 brush.
I also keep going back because of the customer service. Customer Service is the main thing and if you don't have customer service, customer will not come back and this is why I keep going back. The products are incredible but the service is excellent.
These are the worst products ever because the gifts which you provide is no worth
I did a survey and this company gave me a gift card for doing it. I then used it to purchase an eyeliner and loved the color choices they have to offer so I made my choice and used the promo code. The website was very user friendly and checkout was quick and easy. Great experience overall. Thank you for the opportunity to help out.
I loved how they asked me Questions about my Skin and they got down to the very point on witch Foundation that I needed I love it and thanks IL MAKIAGE... 🥰🥰
I have trouble ordering I don't like ordering automatically I order as I need it. When I ordered today, I would have like to order the mascara, but couldn't figure out how to add it to my order without doing an automatic ordering.
Unfortunately I haven't received the product I ordered
I love this product! I always used Clinique, now that I use your foundation I will never go back! Thank you!
II Makiage is one of the very best companies I have shopped with, and I just absolutely love their makeup! I have used the make-up for a couple years now and I don't see myself using a different brand. The customer service is also very excellent...Bravo!
I have ordered products from them over time now. They do not exceed expectations nor are they game changers as they propose. The eye wrinkle cream only lasted about a month and I cannot prime the pump any longer. The other products did not work as shown - but I am going to try this wrinkle primer to see if it's any better. Overall, their customer service is pretty raw, too.
* Il Makiage attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I like IL Makiage's products. They feel high end, not all the way the end of the price spectrum when it comes to luxury products. Use all their base products (concealer, foundation, primer) and their eyeliner is very precise and has great control
I was disappointed in the face that on every category of product I was unable to zoom in to see the color choices/options better. When trying to select a shade of something I want to be able to see it as clearly as possible, but I was unable to which makes it harder to select a shade. I'm hoping the choices I made are ok otherwise they will go back.