iLookGlasses has a rating of 4.7 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 9th among Eyeglasses sites.
Been with this Company for over 10 yrs maybe close to 15 and always been satisfied. Gotten my glasses within a week, almost two for progressive lenses but overall very fast delivery from date of ordered
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears. The good pair has normal shape temples, confortable, made of good glossy plastic. Andrei, Toronto
I ordered two pairs of glasses which arrived within a reasonable amount of time. The technicians contacted me to verify my prescription to confirm it as it's rather strong. The glasses look nice and fit quite well
The ordering process was easy, lots of updated styles to choose from and I loved "trying them on". The real glasses looked as good as I thought they would. Best part, they as so much less expensive than at a brick & mortar store. I've bought about 4 times, my kids love them too.
Love ordering my glasses from iLookGlasses, this is my fourth pair, I save so much especially because I now need progressive lenses. The styles are up to date, shipping is quick, quality is great and using my own picture works on predicting how the glasses will look. Absolutely worth buying.
Loved the selection, especially loved the price. Why buy anywhere else when you can get the same product for half the price. Very happy, I'll always buy from Ilook Glasses.
I was nervous at first. I am happy I submitted my order. Very on point and accurate. Glasses was packages well. Customer service replied to my email in a timely manner. Will shop with them again. I also found there glasses to be better than I expected.
I was very leary of ordering my vision prescription on-line but when I received my glasses I was totally pleased with them. They are comfortable and fit perfectly. I would have no problem recommending iLookGlasses to anyone that has had a recent prescription. They also save my approx. 45-50% for 2 pairs. Thank-you iLookGlasses!
Good, once you start. I would have appreciated an overview of process, as initially was not sure how you made sure glasses fit.
Was disappointed that you could not more easily filter your search to only see frames that are close to fit. Especially you had my prior order. You did catch an error with pupil measurment, but software should have prevented error, or flagged the difference to prior order sooner.
The glasses I bought last time around have lasted 10 years and I was happy to be able to purchase another set, - one with a blue light filter and one that goes dark in the sun. The price and convenience are hard to beat!
I have ordered from the site multiple times without disappointment. The service is great, they even called to confirm a prescription change before starting the order. The products received are high quality. They ship quickly and package well. I will order again and highly recommend.
I like the selection of glasses, all the information was easily available for me to determine the right fit. It was easy to enter my prescription, and there was a decent sale for the glasses I decided on. The glasses arrived very quickly, only a few day, and was in very good condition.
I always sent the doctors prescription by email and the staff at iLookGlasses will let me know if I made any mistakes or if the frame is too small or any other issues before hand. My experience with them in last few year is satisfactory. I recommend iLookGlasses.
I bought 2 pairs and the fit was perfect! I did not need any adjustments. The came so quickly! I ordered on a Sunday and got them on Thursday! I appreciate that they emailed on the Monday to confirm the measurements. This was a 12/10 experience!
I didn't have enough information for them and they asked me to upload a copy of my paperwork to them and once I did they were able to make my glasses. It took approximately 2 weeks to receive them and everything was perfect
* iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I think I have 10 or 12 pairs of glasses now through ilook and all have been great. Always impressed on the response to the order and follow ups on prescription changes. I get my glasses quicker than if I ordered them from a store across the street.
I have been a customer of iLook Glasses for a number of years now, and have always been satisfied with their product, value for money, and exceptional customer service. I would not hesitate to recommend them.
There are lots of glasses to choose from and the delivery was quite quick. This is the 3rd or 4th time I have ordered from iLookGlasses, I will continue to purchase from here and recommend to all my friends.
I'm pleased with the site as well as the communication with staff. My only complaint, although minor, is that the "auto tint" doesn't seem to get very dark while outside. Other than that….no complaints. 😎
Very professional. Very prompt service. Have bought glasses here a few years ago and reordered the same pairs again. Good quality.
Thank you for your service.
I have purchased glasses from iLook before. I convinced my wife to buy for the kids instead of orher less capable providers.
Our son's glasses came on time and were exactly what we ordered.
Once I have been assessed for possible surgery, I will be sending you a new prescription for myself.
You guys have been great. Please stay independent from a particular monopoly.
ILookGlasses has what I miss about my previous provider: personal and friendly customer service not like some distant and monopolistic corporation that believes that a "fair price" is whatever they can gouge you for.
I got quality glasses at a reasonable price, and I got to know that the people who were helping me with my order were kind and sincere.
I ordered two pair. Both progressives and one pair that turns to sunglasses. Other than being a bit heavier than my last glasses, the fit is good and I am pleased with my purchase.
I was a bit nervous about buying progressive lenses over the intenet. But my glasses are perfect.The frames for well, and the lenses were exact. Very happy with my purchase.
Quick, easy...satisfying!
Glasses were ordered and arrived quickly - the fit was perfect - the prescription was accurate. My only little complaint was that the screw fell out of one of the nose pieces the first week I wore one of the pairs I had ordered. Fortunately for the local dollar store and a repair kit, I was back in action after a quick fix!
Definitely recommend!
I always buy my glasses on this site! 2 for 1 the pair are perfect fit and they come fast! They help you if you need something love the customer services! Thank you 😉
The glasses are perfect and the delivery was Quick i love my glasses thank you Ilook!
I have ordered over 6 frames and prescription lenses and every time I am surprised at how quickly they come and I have been extremely happy with my purchase. I highly recommend iLook.
I was impressed they emailed to confirm my rather large pupillary distance (which I then corrected). Order came quickly and was what I expected. Price was right too. I plan to order another pair!
Frame is too big for my face. And I don't know if the lens is accurate. Seems like my eyes went smaller when I put them on. I'd like to order a smaller frame.
Thank you for your feedback.
If you want, you may certainly exchange them, we are more than happy to assist!
We will send you an email so that we can talk more about it.
Thank you for your feedback.
If you want, you may certainly exchange them, we are more than happy to assist!
We will send you an email so that we can talk more about it.