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iLookGlasses has a rating of 4.7 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 9th among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 hours
1,456 reviews
Been with this Company for over 10 yrs maybe close to 15 and always been satisfied. Gotten my glasses within a week, almost two for progressive lenses but overall very fast delivery from date of ordered
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears. The good pair has normal shape temples, confortable, made of good glossy plastic. Andrei, Toronto
Quality check in with questions helped me avoid a bad purchase so I ended up with the perfect glasses.
I think I've purchased close to a dozen pair of glasses over the years and will continue to do so. Great service, price, selection and fast shipping!
Placed an order and then realized my own mistake. Contacted them by phone and it was corrected right away.
Good selection easy to order as a representative from iLook would ask to verify my sizing and choices
The prescription is perfect but the frames are very flimsy im worried that they will fall apart quickly.
One pair very ok other pair are not working for me I all ready was talking to some person their and they didn't help me
It was quick and easy to order. The glasses fit with a little minor adjustment.
Was shipped to the door within 10 days good product
The glasses look great and prescriptions are spot on. Received them within a week. Very satisfied.
Wish there were polarized lenses for sunglasses. Easy to pick and order.
Very happy.with the service and would buy from them in the future.
Great choices, great service! I've been ordering from Ilook for over three years and never disappointed.
Highly recommend!
Received all my glasses. Reading, progressive clear lens and sunglasses. All were great! Will definitely order again!
Difficult to order and takes a long time to exchange them and it's not cheap!
I find the glasses too big. They keep slipping off my face. Otherwise I like the styles
I bought 2 pairs of glasses last year which kept falling off my face so I contacted iLook & they replaced them for free.
Quick reply & clear instructions
Ordered on line in minutes! Arrived earlier than expected!
Awesome value for replacement Glasses and the extra pair
Of tinted glasses are Grrrreat!
We are once again thrilled with our purchase. Thank you
Shipping was fairly quick. Service was good. Would order again.
It's worth the money, glad I bought them here over a local location
I love my new glasses. Will definitely be ordering more
All over my expectations. The products are good as described.
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Thank you for your comment. We apologize for the inconvenience.
We do continue to strive to improve and provide a better service to our customers.
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