iLookGlasses has a rating of 4.7 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 9th among Eyeglasses sites.
Been with this Company for over 10 yrs maybe close to 15 and always been satisfied. Gotten my glasses within a week, almost two for progressive lenses but overall very fast delivery from date of ordered
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears. The good pair has normal shape temples, confortable, made of good glossy plastic. Andrei, Toronto
I ordered glasses for the first time online not knowing what to expect. ILookGlasses completely exceeded my expectations I took them out of the box and they fit perfectly, i would and will recomend iLookGlasses. I will be ordering sunglasses next.
Thank You
I have not had glasses before and did not understand the sizing of frames, so my glasses really do not fit very well. The are too loose and I should have contacted them but I sucked it up. Now I hardly wear them. So its not Ilook's fault, its mine
Easy to order, big selection. They gave my bonus blue blocker lens. Great at what they do.
I have purchased glasses from iLook Glasses two different times. I had good a good experience both times, but, the true test of how a company is to deal with, is when there is a problem. I made an error on the numbers on one of my first orders and was surprised at how easily and quickly the glasses were replaced at no cost to me! I wouldn't shop anywhere else!
I have found their customer service excellent. The response to questions comes quickly and they are extremely helpful. Even when I was responsible for the error, they corrected it at no cost to me.
I am a long time customer of iLook Glasses. Over the years, each pair has been to spec (which isn't always the case with other online glasses retailers) and arrived quickly.
The glasses and frames are of good quality and I am surprised how scratch resistant they are.
My next pair of glasses will be from iLook Glasses.
Great glasses, great service, great value.
I had questions about my computer vs normal glasses and reached out to customer service. I talked to both Thea and Mae on separate issues and both were great to deal with.
The glasses are fine but the frames suck.the nose pads are to small and made or hard plastic. They hurt my nose.I cant even were them.
* iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Accurate. And good quality for the grandkids.
I have purchased reading glasses too. They were good.
My glasses with the heavy prescription and reading glasses combined were accurate but I don't like the style. No fault of yours. I didn't choose well. I don't like shape on my face.
Je suis très satisfait du service et des produits. J'ai déjà recommandé à plusieurs amis!
Excellent sevice à la clientèle!
Je recommande toujours iLookGlasses à mes amis.
I ordered glasses off the site and then I wasn't able to get the glasses I wanted. They gave me other options to pick from instead. From the options there wasn't any I liked like the ones I originally ordered. Disappointed in fact I could get what I ordered.
* iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It's my 2nd time purchasing from I lookglasses, I will purchase again, I also recommend to my family. They even contacted me about prescription glasses
Changes from previous order in case I made an error in my order …well done.
Thanks.
One pair was not what I was expecting, frames were much smaller than anticipated. My second pair were exactly what I was looking for.
I've been using them for over two years, great selection, great prices and speedy delivery
Customer service worked very hard to make sure I was going to be happy with my choice of frames before they processed my order.
Very impressed with the quality of the product recieved. Help was quick and precise. I will order from here again!
Since I've shopped here before they had all my information to make my next purchase easy. Very cost effective. They have a good selection to choose from. Received in the mail within the same week..
Excellent service and product. I have recommended to many people who also have been happy. With Ilook. Thank you.
That was simple.No worries. On time, on budget and nicely packaged,
Outstanding, available and efficient customer care after each purchase
Simple - quick - cleaver
Very satisfied with the four pairs of glasses I purchased from iLookGlasses. The glasses are of good quality, the glasses were shipped and received quickly and I was able to take advantage of a BOGO offer. Wouldn't look anywhere else for glasses. I have referred this company to family members for their new glasses also.
I miscalculated the distance between each eye and iLookGlasses immediately noticed the discrepancy and contacted me to correct the error before producing the glasses.
Great site, I love using it for all my glasses. Very easy to use and downloading your photo to see the glasses on your own face lets you know exactly how they will look. Highly recommend this site!
My glasses came within the week. They fit great and are so light they are really comfortable.
Great service, great product, great price. All you need is to know your frame size and have a prescription.
Overall good, just bought 3 pairs, reasonable price.it's unbeatable, most of all, love the style the customer representative recommended me.waiting on the third pari to arrive
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