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iLookGlasses has a rating of 4.7 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 9th among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 hours
1,456 reviews
Been with this Company for over 10 yrs maybe close to 15 and always been satisfied. Gotten my glasses within a week, almost two for progressive lenses but overall very fast delivery from date of ordered
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears. The good pair has normal shape temples, confortable, made of good glossy plastic. Andrei, Toronto
I ordered 2 pairs of glasses with the same prescription. One pair I can see well with no issues, the other pair gives me nothing but headaches
Easy to order, confirmation order received by the company. Glasses arrived on time as scheduled. Would definitely order again.
Contact Us chat response is quick and informative. Too many options to choose from, the more options the more time spent unfortunately :(
Good experience. Order simple to place, timely arrival of order. Glasses a good fit. Will use site again.
Order my glasses and got a phone call asking if my measurements where accurate thank God she phoned... received my glasses a couple days later
Excellent service and great quality prescription glasses. Order was delivered quickly and efficiently.
Ease of ordering/reordering... excellent price... quality of product... after sales service (if needed)
Because of a misunderstanding, I thought I would get a discount on the second pair. Not a problem for my next order.
Great experience….it did take quite awhile to get the glasses, but after I called they arrived pronto.
Replaced old glasses with new prescription!
Ordered with good customer service and my prescription followed to a T.
SNOW STORM IN VICTORIA BC MAIL DELIVERY HALTED! NOT I-LOOK'S FAULT!
It was very easy to choose the frames I wanted and the delivery was very fast, I'll be ordering again for sure.
It was my first time to order ilookglasses. I always wear it and get some compliments from my friends they said that it looks good on me.
They fit great! Love my frames and the lenses are amazing. I really appreciate how light they are! Thank you and I will order again!
Excellent site - attention to detail, excellent advice. Glasses arrive very quickly.
I love these glasses frame. I had my eye doctor put in my prescription when I got the frames. I have had many compliments on them
The glasses arrived quickly and ordering them was easy and getting the extra pair for free was a great bonus!
The website was very easy to use. My glasses came quickly and were very affordable! Very happy with my experience!
* iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was very pleased to receive a validation email asking for my prescription to be sent to be sure that I was accurate with my initial order entry.
The quality of both the frames and the lenses is very good. The price was excellent, especially given my high prescription and astigmatism.
Very Satisfied with my order. Will surely order again next time and I will recommend to my friends too.
I have been buying with them since 5-6 years and I am always satisfied with their products and service.
2 pairs of glasses had the lenses backwards,readers were made with distance lenses and sunglasses were made into readers
* iLookGlasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. It was nice speaking with you today!
We will wait for your message on June so we can replace your lenses accordingly.
Gain trust and grow your business with customer reviews.
Hello there. Thank you for reaching out.
We are more than happy to help you regarding that matter!
We will send you a private message so we can talk more about the one pair of glasses that gives you headaches.
We look forward to your response soon!