- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
iLookGlasses has a rating of 4.7 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 9th among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 hours
1,456 reviews
Been with this Company for over 10 yrs maybe close to 15 and always been satisfied. Gotten my glasses within a week, almost two for progressive lenses but overall very fast delivery from date of ordered
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears. The good pair has normal shape temples, confortable, made of good glossy plastic. Andrei, Toronto
100% satisfaction, fast shipping, professionally packed. Thank you
FAQ page not working otherwise fairly easy and quick - very pleased with the glasses quality.
Helpful land picked up on one of our errors before making the glasses
Good product, much better than expected,helpful people if you have an issue
great people
Advertised 7 -10 days delivery but once put order in started getting excuses why there were delays!
Asked why order delayed and got excuses. Then given delivery dates and those were not net just another excuse.
Seems like once your money is in place there is no rush to deliver.
Very affordable and I love the different designs you can chose from.
Used it many times over the years. Was always satisfied with glasses
They gave good advice and helped with prescription
Good love the glasses great prices n deals will buy again more then likely
Fast delivery great glasses...super prices. Never buy eyeglasses anywhere else
Great prices fast service. Easy to order. Awesome!
When I received the frames and tried them on they were too big for me.
Thank you for reaching out! Your returned purchase has been completely processed and fully refunded. Please allow 1-2 business days for the refund to be reflected in your account. You may also try to verify your refund with your card issuing bank. Do not hesitate to let us know if you have any questions or concerns!
Good quality frames and lenses. Lots of styles to choose from.
Good price and the prescription glasses(-10.25) were well made
My glasses are great and it was so convenient. I will order again. Highly recommended
I must look down a bit to see long distances, not much but could be better
We would like to thank you for reaching out!
We received your response to our email and we will be waiting for your comment via email once you are back.
I buy my glasses from here every time! Super easy ordering, quick delivery and good quality!
My glasses arrived and were great! At first they seemed tight to the fit but are awesome now
Easy choosing, great selection, and glasses are perfect. Highly recommend this site.
Excellent customer service...speedy response through email. Highly recommend.
Great customer service!
Reliable and quick to response
J'ai entré un mauvais PD et j'ai eu un message me demandant de vraiment confirmer avant que la commande soit réellement commencer.
.,...
Hello. Thank you for reaching out.
We tried to contact you by phone to talk to you regarding your order and understand your concern about the items that you have received.
We will also send you a private message so that we can discuss more about your order. We look forward to hearing back from you soon.
J'ai acheté plusieurs lunettes déjà à pris raisonable et j'ai eu aucun problème, j'aime bien encourager les compagnies Canadiennes. La livraison est aussi rapide
Gain trust and grow your business with customer reviews.
We thank you for your genuine comments. We apologize for the delay.
It does take around 7-12 business days(our lab is closed during weekends/holidays) to receive glasses with progressive lenses, for they are a special types of lenses.
Your feedback helps us to improve and do better going forward. We look forward to being of service again in the near future.