iLookGlasses has a rating of 4.7 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 9th among Eyeglasses sites.
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This company responds to reviews on average within 3 hours
Been with this Company for over 10 yrs maybe close to 15 and always been satisfied. Gotten my glasses within a week, almost two for progressive lenses but overall very fast delivery from date of ordered
One par was good the other one has bad temples arms. They are made of a different plastic, mate, and the shape is wrong and unconfortable to wear. I try to workaround by heating but the plastic which is used will come back to the wrong shape in few days. It does not retain the shape I made during heating. The shape is pointed outside instead inside and thus is very unconfortable for the ears. The good pair has normal shape temples, confortable, made of good glossy plastic. Andrei, Toronto
I've been buying glasses else where and been paying too much and i'm glad i found your site on fb. Since i saw your site i bought 3 glasses for myself and 3 for my sons and I paid less. I wish you guys have safety glasses too.
Fantastic shopping experience and lightning fast delivery! Would recommend iLook to anyone looking for new glasses and isn't interested in paying an arm and a leg for designer frames
I have a really small face, so have a hard time finding glasses that fit. The ones I picked fit me perfectly!
Quick and easy absolutely love the glasses high quality and trendy
Really happy with my glasses. Work great and look good too. Excellent quality and price.
So far it's been great thanks for all the glasses for a cheap price to my door compared to dealing with in house Eyewear dealers 5 pairs for 500. Can't complain about that especially in today's economy thanks again
Nice options, like the try on. Received product in good time, nice case and cloth. Frame of one light weight but can see as expected (quality matches price). The other pair the frame and nose piece do not work with my prescription which I there was no way I would know that when ordering. The "guaranteed return" is not true - there is an automated response to keep trying and make them work.
Nice options, like the try on. Good filter
It was very easy to order my glasses. I had doubts on how to apply prescription but ilook was very helpful. Thanks.
I have never ordered glasses online before - they look amazing! GREAT price for 2 pairs! Highly recommended!
Great site, easy to use. Friendly service! I have used them 4 times now and I will be using them in the future. Can't beat the quality and price :)
After much frustration with the website and some help with customer service i did manage to get some glasses ordered. Within 2 weeks they were scratched. They were not dropped or abused in any way during this time. I used only different cloths to clean them. Essentially i can only deduce that the scratch resistant coating is ineffective, poorly done, or non-existent. The lenses are always dirty, they seem to attract and hold dirt. The transition is a little high but i've managed to adjust, which means the frames don't sit in the best position. They will be my back ups once i purchase another set of glasses. Somewhere else.
Quick, easy to understand and navigate!
This was my first experience with iLook. I was happy with the selection, the ease in which to use the website and the "try on" feature. I would recommend iLook.
Bought two pairs of glasses
One is great...the other one needs adjustment at a local glasses shop...they don't fit, arms are too loose...I can't wear them until adjustment made.
I've bought glasses from I Look 3 times over the last few years Good selection always at a good price, Fast delivery, someone to talk with, They even contacted me to clarify an order that I had made a mistake and corrected it before they manufactured them.
I accessed your chat service while shopping and it was very helpful
Need more options for frames as that seams to be the one problem with Ilook. Staff, and the process is 10 out of 10. I get my order reviewed and sent fast and never have I had issues with them. I would like more options however
In the last year I bought 4 pairs of glasses two of them are broken. I contacted iLookGlasses to repair the first pair that broke and got jerked around. All they wanted to do was sell me a new pair of glasses, when I just needed a replacement temple. When the second pair broke I didn't even bother wasting my time contacting them.
Luje my franes, have received compoiments on bith. Great way to reduce cost of prescription eyeglasses. For the first time in my life, I have a glasses "wardrobe."Appreciate the verification of my unusual prescriotiin before proceeding with the order
Shopping experience was seamless. If there any issues, customer service reps were incredibly helpful, kind and time efficient. I've ordered 6 pairs of glasses so far and intend in buying more through your site. Thank you!
Quick and easy shopping. Fast service and very affordable glasses.
Frames came quickly in the mail and quality was fine. Was disappointed with colour difference
The entire process of selecting and purchasing the glasses was as simple and smooth as possible. The selection of styles, and options for the glasses was excellent, and making the choices was simple. Adding my prescription was an easy upload. The order was placed on a Wednesday, the order shipped Friday and they were delivered Monday, incredibly fast. The glasses themselves are good quality and the optional features all correct. It couldn't have gone better!
Have used ILook several times. Always have had great service. They are very fast with turnaround time. I had made a mistake when inputting my script and the very next day they sent an email saying that they noticed it was different from my first & they wanted to verify what I wanted. As far as I'm concerned they went over & above. I highly doubt any other company would have some the same.
Placed my order & received my 2 pairs of glasses in less than a week. They were a perfect fit. I can't believe I got 2 pairs of glasses for $100.
This was my second time ordering! Amazing prices, and great customer service, I moved since my last order and my prescription changed, instead of just going ahead and blindly filling the order, they took the time to email me to confirm the changes!
I even got a surprise blue light filter upgrade!
Thank you for reaching out. Your words are important to us as we continue to strive to improve our product & services.
We determine possible solutions for each type of issue with the glasses. If the steps provided do not fix the issue, we do offer Satisfaction Guarantee.
We were also waiting for your response to our email regarding your new frame choice, then we will make your exchange order.
We will send you a follow-up email and continue with our conversation there so that we can talk more about your return/exchange order.