• iMyFone

iMyFone

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Overview

iMyFone has a rating of 4.2 stars from 372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMyFone most frequently mention customer service, support team, and full refund. iMyFone ranks 2nd among Data Backup sites.

  • Service
    80
  • Value
    77
  • Shipping
    51
  • Returns
    70
  • Quality
    76
Positive reviews (last 12 months): 90%
Positive
9
Neutral
1
Negative
0
38
See all photos
How would you rate iMyFone?
Top Positive Review

“Trustworthy company”

Allen R.
11/4/24

I tried to use the software to retrieve my iPhone data to no avail, but it may have been because I inadvertently bricked the phone while trying to update it through Apple. The owners of this software upheld their promise to refund my money if I was not satisfied, so I thanked them for that and appreciate their earnestness as an honorable company.

Top Critical Review

“What's up transfer data from Andriod to Iphone”

Chirag j.
7/15/22

I Subscribe to what's an app transfer from Android to iPhone 13 pro max which is not working. They are saying compatibility issues. Which does not mention on any where. If something goes wrong there is no way to identify it. It looks like a fraud. Please be aware before you buy this product.

Reviews (372)

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Reviews that mention popular keywords

echo zhou (14) support team (18) customer service (97)
Thumbnail of user laylag20
GB
1 review
0 helpful votes
  • Send Message
December 2nd, 2021
Verified purchase

Fixppo saved us and may save us again, my daughter's Ipad kept crashing at startup and we almost lost all her work, Itunes wouldn't work, thank you Imyfone!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Layla,
Thank you for the feedback. Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user harisk8
Pakistan
1 review
0 helpful votes
  • Send Message
December 12th, 2020

Used the Filme product, and I can easily say that they went above and beyond to satisfy their users.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Haris,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience with us.
IMyFone Support Team

Thumbnail of user kaylam188
California
1 review
0 helpful votes
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June 15th, 2020

If I could have put 0 stars I would have. I bought the imyfone lockwiper android 3-5 devices subscription because I had purchased a locked phone and didnt want to factory reset the device since it would Google lock the device. I tried using the lockwiper and it walks me through factory resetting the device which I didnt have to pay $50 to know how to do. So now the device is Google locked. Well the lockwiper comes with 2 modes: remove lock or remove Google lock. So I use the other option thinking it would now remove the Google lock. Long story short that didnt work either. So now I have a Google locked phone. It gets better... I email support to get a refund on the product I bought and get no reply. Now weeks later and no reply. So I emailed them from another email and asked if I purchased their software if I could receive a refund if it doesnt work. They replied immediately and said yes. So I told them great I'd like a refund because I already bought it and it doesnt work. Now no reply. This company is a con. I would never in a million years recommend this company or anything they sell

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Kayla,
Thank you for your feedback and sorry for any inconvenience may caused.
We have sent an email to you to check the problem, would you please check it then offer a reply to us so that we can offer a satisfactory solution to you?
Thank you again for your kind understanding.
IMyFone Support Team

Thumbnail of user js1365
Virginia
1 review
1 helpful vote
  • Send Message
August 3rd, 2020

Easy to pay them, does not work, no response from support Do not waste your time or money. Will have to complain through PayPal to be made whole

Thumbnail of user oladelel
Nigeria
3 reviews
5 helpful votes
  • Send Message
February 26th, 2021

I have never seen a site so easy to navigate like imyfone, they also have great products and I'll be sure to come around soon again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Oladele,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user joem44
California
8 reviews
3 helpful votes
  • Send Message
November 7th, 2019

THEY CHEAT PEOPLE, IT SUCKED MY PHONE AND I HAD TO REBOOT MY PHONE WITH $400, IF YOU DON'T WANT TO SUFFER THINGS LIKE ME, STAY AWAY FROM THIS $#*! FROM CHINA.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Joe,
Sorry for disturbing you.
We are sorry for the late reply. Could you please tell us your order number or email address at support@imyfone.com? we definitely will provide you a satisfactory solution.
Many thanks,
IMyFone Support Team

Thumbnail of user teds262
Florida
1 review
0 helpful votes
  • Send Message
June 29th, 2021

The customer service is really fast. Then helped me unlock my phone. Good sevice with good product. Recommended!

Products used:
Lockwiper

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user lerwickh1
Australia
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

Pretty awesome I wasn't expecting a reply but happy days an issue I found with scrolling was fixed in an update the very next day.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Lerwick H.
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
IMyFone Support Team

Thumbnail of user user5662
RU
1 review
0 helpful votes
  • Send Message
August 7th, 2021

Great program, very pleased with the functionality.
I was looking for something like this for a very long time, but I chose this particular service.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user davids4677
Ecuador
1 review
0 helpful votes
  • Send Message
October 5th, 2020
Verified purchase

I'm amazed at how great the customer service is!

You got a new loyal customer and will definitely recommend you to anyone!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear David,
Thank your for your feedback.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user joshuap327
New York
1 review
0 helpful votes
  • Send Message
April 19th, 2021

The product did not work for me in my situation. Thankfully after discussion with the support team they offered me a refund.

Products used:
Imyfone software.

Service
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Joshua,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user muhammadz96
AE
1 review
0 helpful votes
  • Send Message
April 28th, 2023
Verified purchase

Very cooperative team, helpful and I really love it. This is my first experience on Internet they fulfil my desire. Thanks Team.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Muhammad Z.
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user ac927
Australia
1 review
0 helpful votes
  • Send Message
March 5th, 2021

After finding that I had purchased one of their products that was not able solve the problem I was having, the customer service team was prompt in helping me. Even though I had made the mistake and used the activation code they were generous and able to still provide a partial refund, allowing me to keep use of the software.

Service
Value
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear AC,
Thank you for your feedback.
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user jasons1823
California
1 review
2 helpful votes
  • Send Message
March 13th, 2021

They are a scam! No different than Itunes they just have iTunes incorporated in there system with there face.

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Jason,
Sorry for this inconvenience, would you please tell me your order ID or email address? Then we will check and help you solve this problem.
IMyFone Support Team

Thumbnail of user nopc
Viet Nam
1 review
0 helpful votes
  • Send Message
August 13th, 2020

So useful!
I just purcharsed a new iPhone and I want to transfer my WhatsApp Data from my old SE to 11Pro Max, so I downloaded iTransor for WhatsApp and it maks everything so easy! Now I have all I want chat history in my new iPhone and I can backup my chat permantly on my laptop. BTW, the Technical Support Specialist is willing to help my inquiries during my use and they are so nice!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Nop,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer better experience for our customers.
IMyFone Support Team

Thumbnail of user simonm332
GB
1 review
0 helpful votes
  • Send Message
March 5th, 2022

Don't trust they are using to install spyware on you device and steal personal and financial details

Tip for consumers:
Don’t download the software, don’t give money

Products used:
Location spoofer and iCloud unlock

Service
Value
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Simon M,
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem.
Thank you for your cooperation.
IMyFone Support Team

Thumbnail of user alexandross6
Sweden
1 review
0 helpful votes
  • Send Message
October 9th, 2020
Verified purchase

Helpful program to recover iPhone lost files including images, photos, documents and many another files.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Alexandros,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user stephene638
GB
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

Unfortunately the product didn't solve my problem but they did their best to help me and then honored their refund policy. Couldn't ask for more.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Stephen,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user lucindab4
Texas
3 reviews
8 helpful votes
  • Send Message
August 20th, 2018

So after using for a few weeks this does NOT work as promised. Several co workers/friends have all had the same issue I am about to describe so this is not "glitch/user error/or iphone issue. THIS IS A SOFTWARE ISSUE. PERIOD
IF and only IF you have the "target" phone and can connect to you computer, you may be able to get a few text messages, photos or phone numbers. Thats IT. Deleted TEXT messages you may read the number but no message... soooo what is the point.? If you try via Itunes or icloud, same thing. Contacted customer support and they tell you the same thing over and over. I think they do this so you go over your 30 days but even if you don't, you wont get your money back. So if you feel like taking up the challenge and like to troubleshoot and try to solve problems and dont mind spending the $$, then this is for you! 3rd software i have tried to recover deleted text messages and all 3 have the same issue. This software is alittle better than TEENSAFE and Egnima, but not by much. With teensafe you have to keep changing your icloud password everyday so that was frustrating as heck!.
Would NOT recommend, not worth the frustration, time or $$

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Sorry for disturbing you and the delayed reply.
It's a pity that your data have been gone. We would be appreciated if you can inform us your order number and email address at support@imyfone.com.
We definitely will provide you a satisfactory solution once we checked the problem.
Thank you for your kind understanding.
IMyFone Support Team

Thumbnail of user teds261
Texas
1 review
0 helpful votes
  • Send Message
June 24th, 2021

I deleted my photos accidently. So luckily, I found iMyfone. The software is really helpful. Recommend!

Products used:
D-Back

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Ted,
Thank you for the feedback.
We are glad that you like our program.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user donc697
Colorado
1 review
0 helpful votes
  • Send Message
December 10th, 2020

You don't need this crap software.
It also charges automatically every month unless you cancel it.

It's a scam!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Don,
Thank you for your feedback.
Would you please inform us your order number or email address so that we can check the problem and offer a satisfactory solution to you?
Thank you so much for your understanding.
IMyFone Support Team

Thumbnail of user jasonc2080
Hong Kong
0 reviews
0 helpful votes
  • Send Message
June 23rd, 2022

The staff's attitude was good and they are helpful. They solved the problem that I faced in their app.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Jason,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
IMyFone Support Team

Thumbnail of user benjaminr482
Finland
1 review
0 helpful votes
  • Send Message
July 16th, 2022

Recovery went smooth thank you.
I had lost a file on my usb stick but i got it back thank you very much!

Tip for consumers:
Very good for recovering old memory stick information

Products used:
I just downloaded the app on computer

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Benjamin,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
IMyFone Support Team

Thumbnail of user darcyl20
Australia
1 review
0 helpful votes
  • Send Message
June 18th, 2020

I brought this product to get some data off my phone, it didn't connect to my itunes. Support gave me help and I was able to get a refund.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Darcy,
Thank you very much for your comment.
We will keep improving our products and service.
Thank you again for your kindly understanding.
IMyFone Support Team

Thumbnail of user solarvisnava
Indonesia
1 review
0 helpful votes
  • Send Message
July 22nd, 2023

Thanks for help and make me happy for problem solving from your team,
I'am so apreciate and will use this app again

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Solarvisnava g.
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
IMyFone Support Team

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Thumbnail of user imyfonet
iMyFone T.

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