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iMyFone has a rating of 4.2 stars from 372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMyFone most frequently mention customer service, support team, and full refund. iMyFone ranks 2nd among Data Backup sites.
I tried to use the software to retrieve my iPhone data to no avail, but it may have been because I inadvertently bricked the phone while trying to update it through Apple. The owners of this software upheld their promise to refund my money if I was not satisfied, so I thanked them for that and appreciate their earnestness as an honorable company.
I Subscribe to what's an app transfer from Android to iPhone 13 pro max which is not working. They are saying compatibility issues. Which does not mention on any where. If something goes wrong there is no way to identify it. It looks like a fraud. Please be aware before you buy this product.
The solution to my problem was found within 10 hours of submitting a ticket, all thanks to Echo Zhou from Imyfone.
Nice and responsible guy and very helpful, overtime 4 hours to complete the job. Want to say thank you to him
Dear Keok C，
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Many thanks to support team especially to Wendy for the providing great support about my refund request
Dear Aygun，
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great product! It did what I wanted it to do. Thank you. It allowed me to recover some important photos.
Hi Wynne,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
A platform that provides many services. This is one of a kind platform. It really help me in a lot of ways. I recommend getting this.
Dear Niko,
Thank you for sharing your experience with us.
We are always here to help if you have any other issues.
IMyFone Support Team
The software is user-friendly and reliable, and the after-sales service is very well, really help me a lot, awesome!
Products used:
software
Dear Clyde,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I purchased the software "iTransor for WhatsApp (Windows Version) - Lifetime Plan for 10 Devices" in iMyFone 3 days ago. It said it could transfer my Android Whatsapp data to IOS but it's just a waste of time.
First, the software would uninstall the Android Whatsapp and install a "customized" one.
Then, the software would require you to login and restore the data saved already in your phone, then the problems happened.
1. The customized Whatsapp was down after I tried to login, then the software said cannot detect my backup data, consequently cannot move on transferring data.
2. The customized Whatsapp worked but it was an older version and did not ask to restore data. My previously saved data will lose if I move on.
As a result, I need to re-download the normal Whatsapp on Playstore and the problem was, I could not verify my account because I tried to login my Whatsapp account too many times!
Also, I have submitted the request on refund but there was no one replying me in 2 days. Oh, see what the Refund Policy said:
"How to Submit a Refund Request
If you wish to cancel your order, please email us at *******@imyfone.com with the following information:
Product Name;
Your Order ID/Reference Number/Transaction ID;
The Email Address That You Used to Make the Purchase;
The Reason Why You Would Like a Refund.
We will deal with the refund request within 24 hours on business days based on the terms set out below."
In short, don't use any software of this company, Waste money and waste time!
I had a good support from Clhoe, but unfortunately the tool did not fix my problems as apparenty the problem was in my hardware.
Dear Javier，
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I got my Money back after I requested, refund refund refund refund refund refund refund refund refund
Tip for consumers:
check the correct software, this company is in China, confirm if they will give you refund, check the conditions if it does not work.
Products used:
fixppo software I was not able to use it and they don't want to give me my money back even when they offered full refund! I am still waiting as I don't know yet who to report it.
Hi Claudia,
Sorry for disturbing you.
Here is the customer service manager Jessica. It's a pity that our program didn't help you. We checked your case and we found we had already refunded you. We are sorry for your unhappy experience. Could you please tell us what we can do to make up this?
IMyFone Support Team
Fixed my update on iPhone after months of getting error device cannot be found. Very easy step-by-step process.
Thank you
Hi Sonia,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
Customer support team helped to resolve my issue quickly, professionally. Very satisfying!
Keep doing the great work
Dear Kaiyr,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great customer service. Prompt reply to any addressed issues. Their Product I have purchased meet my expectations and more..
Dear Ahmad，
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Refound refound refound refound refound refound refound refound refound refound refound refound refound refound refound
Responded very quick and professionally. I will recommend this application to my friends definitely.
Hi Gerald,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience with us.
IMyFone Support Team
Its one-click backup and restore toolkits support types of phone data. I highly recommend this app...
Tip for consumers:
I just signed up. Let me use it for couple of days.
Products used:
Pagri
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I had trouble with 2 ipads. At first, it seemed quite a hussle, but they helped me everystep of the way.
Both iPads are working just fine!
The Technical Support Specialist named Echo Zhou is really offering a good service. He is really helpful and customer-oriented.
Dear Dilara，
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
IMyFone Support Team
Great business platform that provides different services. I'm happy that I was introduce to this business. Now I can change my locations hehehe
Products used:
Location anyto
Dear Justin,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
Everything good. Only one issue.
Not Compatible with 4k screen.
But I can use it with Pokemon go during quarantine.
I like it.
Dear Chingmin,
Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer better experience for our customers.
IMyFone Support Team
I had an amazing experience with iMyFone, especially with Wendy, who helped me with all my questions. I highly recommend!
Dear Matej K.
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
IMyFone Support Team
I received a thoughtful response to a request for a refund in a complicated situation. I am very grateful and want to use iMyFone again.
Dear Dawon ，
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The application really works if the phone is blocked on maintenance mode, except if the issue is hardward related. I really recommend.
Dear Catalina,
Thank you very much for your feedback.
We are thrilled that you love your experience with us.
IMyFone Support Team
This is an amazing app and good customer service. Help me to back up photo message,
I recommend itransor for Line!
Dear Jim,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Ultimate proactive approach of iMyFone support team resolved product related issues multiple time with ease. Thank you.
Dear Sekhar,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
IBypasser is the Best Software for bypassing icloud activation lock. I'm very impressed with their customer service.
Products used:
Bypassing
Dear Michael,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
Gain trust and grow your business with customer reviews.
Dear Seppe，
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team