• iMyFone

iMyFone

Write a Review

Overview

iMyFone has a rating of 4.2 stars from 372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMyFone most frequently mention customer service, support team, and full refund. iMyFone ranks 2nd among Data Backup sites.

  • Service
    80
  • Value
    77
  • Shipping
    51
  • Returns
    70
  • Quality
    76
Positive reviews (last 12 months): 90%
Positive
9
Neutral
1
Negative
0
38
See all photos
How would you rate iMyFone?
Top Positive Review

“Trustworthy company”

Allen R.
11/4/24

I tried to use the software to retrieve my iPhone data to no avail, but it may have been because I inadvertently bricked the phone while trying to update it through Apple. The owners of this software upheld their promise to refund my money if I was not satisfied, so I thanked them for that and appreciate their earnestness as an honorable company.

Top Critical Review

“What's up transfer data from Andriod to Iphone”

Chirag j.
7/15/22

I Subscribe to what's an app transfer from Android to iPhone 13 pro max which is not working. They are saying compatibility issues. Which does not mention on any where. If something goes wrong there is no way to identify it. It looks like a fraud. Please be aware before you buy this product.

Reviews (372)

Rating

Timeframe

Other

Reviews that mention popular keywords

echo zhou (14) support team (18) customer service (97)
Thumbnail of user yvonl14
Canada
1 review
0 helpful votes
  • Send Message
November 7th, 2022
Verified purchase

The support was great they really tried to help me but I had issues with my computer

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear yvon l.
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user markj1026
Massachusetts
1 review
0 helpful votes
  • Send Message
December 4th, 2020
Verified purchase

Great customer support! I found them responsive and they answered my questions.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Mark,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user ashwinr8
India
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase

Had used it for iPhone. With windows PC. This software works really well

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Ashwin,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team

Thumbnail of user lemuell13
California
2 reviews
0 helpful votes
  • Send Message
January 13th, 2023
Verified purchase

Good service - prompt response
Professional support / helpful

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Lemuel L.
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user nath28
Australia
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase

The team were friendly and helpful when i needed assistance. Thank you :)

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear customer,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user eido
Maryland
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

I had a problem with product activation and matter was resolved by customer service quickly.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user denisek414
Georgia
1 review
0 helpful votes
  • Send Message
September 5th, 2020
Verified purchase

The customer service staff is very helpful. They were quick to respond and resolved my request.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Denise,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience with us.
IMyFone Support Team

Thumbnail of user marka1308
Florida
1 review
0 helpful votes
  • Send Message
October 12th, 2020
Verified purchase

Worked Well very good. Thank you for the product it was great thanks

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Mark,
Thank you for the feedback. I'm delighted to hear that you had such a great experience in interacting with our product.
IMyFone Support Team

Thumbnail of user leonardof32
Italy
1 review
1 helpful vote
  • Send Message
September 4th, 2020
Verified purchase

Wow amazing simply the best really fast and professional

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Leonardo,
Thank you for the feedback.
We are glad that you like our program and your experience with us.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user simonl250
Singapore
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

Wendy is very supportive to help in the recovery and refund process.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Simon L,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user ma472
New Jersey
1 review
0 helpful votes
  • Send Message
June 30th, 2022
Verified purchase

Good customer service and immediate communications.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear M A,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user michaels5425
North Carolina
1 review
0 helpful votes
  • Send Message
December 2nd, 2020
Verified purchase

My experience was very nice. The software is excellent, fast, and easy to understand. Thanks!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Michael,
Thank you for your comment.
We are glad that you like the program and your experience with us.
IMyFone Support Team

Thumbnail of user mau3
Argentina
1 review
0 helpful votes
  • Send Message
May 11th, 2020
Verified purchase

Great service! Would definitely recommend it and consider to buy again!

Thumbnail of user cank4
Turkey
1 review
0 helpful votes
  • Send Message
May 27th, 2020
Verified purchase

Beautiful software in one word. It makes users' lives easier.

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Can,
Thank you for the feedback.
I'm delighted to hear that you had such a great experience interacting with our product.
IMyFone Support Team

Thumbnail of user josephd1945
Rhode Island
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Wonderful company, offer great service and was able to help me with my issue. Thank you

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Joseph,
Thank you so much for your review!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user sandroj4
Georgia
1 review
0 helpful votes
  • Send Message
August 8th, 2022
Verified purchase

Great experience with Wendy, done all the best. Thanks

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Sandro,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user yvesh25
France
1 review
0 helpful votes
  • Send Message
April 28th, 2022

Je me suis abonné à iMyPhone afin de récupérer des photos que j'avais supprimé par erreur depuis mon ordinateur connecté par câble USB.
Malheureusement je n'ai pas pu récupérer les photos recherchées bien que le programme ait retrouvé 500 photos, mais pas celles que je souhaitais!
Toutes les photos supprimées directement depuis mon Iphone ont bien été retrouvées mais pas celles supprimées depuis mon ordinateur.
Je souhaite toutefois recommander iMyphone pour leur sérieux car ils ont fait le maximum pour essayer de trouver une solution par l'intermédiaire de leur support technique ( Chloë) avec beaucoup de disponibilité et ont tenu également leur engagement en me remboursant intégralement

Products used:
programme Imyfone pour récupération de fichiers supprimés par erreur d'un Iphone

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear yves h,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user geraldo217
Austria
1 review
0 helpful votes
  • Send Message
August 15th, 2023
Verified purchase

Wollte mit iMyFone einen irrtümlich gelöschten Chat in whatsapp wiederherstellen. Hat leider nicht funktioniert - der Chat wurde zwar am PC unter iMyFone wieder angezeigt, aber das zurückspielen auf das Handy hat nicht funktioniert. Support konnte auch nicht helfen. Zuerst wurden 50% Rückzahlung angeboten, nachdem ich das ablehnte wurden der volle Kaufpreis refundiert.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Gerald,
Thanks for the comment on your experience with us.
Please accept my sincere apology for all the inconvenience caused.
We will keep improving our services to give you a better user experience.
IMyFone Support Team

Thumbnail of user salihh1
Algeria
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase

Bonjour, suite à mon achat du logiciel, je ne suis pas parvenu à mettre mon IPhone en mode DFU après plusieurs tentatives alors j'ai contacté le service client afin de demander un remboursement chose faite à hauteur de 50%
Je suis très satisfait du professionnalisme de l'équipe
Merci

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear salih,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user drtundef
Wisconsin
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

The software does the job and a great tools to keep!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Dr. Tunde F,
Thank you for the feedback.
We are glad that you like our program.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user franciscoc317
Spain
1 review
0 helpful votes
  • Send Message
November 5th, 2022
Verified purchase

Estoy muy satisfecho con la atención recibida. En todo momento y sumamente rápido, me han dado información sobre los pasos a seguir para resolver mi problema. Recomendables 100%.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Francisco C.
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user boeijsten
Netherlands
1 review
0 helpful votes
  • Send Message
December 17th, 2023

Sherry heeft mij super geholpen! Ik had wat problemen maar dat is super opgelost en naar tevredenheid afgehandeld.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Customer,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user manuels147
Italy
1 review
0 helpful votes
  • Send Message
November 15th, 2020

Il miglior tool per iphone, finalmente un servizio veloce e con un assistenza clienti ottima, sono davvero felice di averlo usato

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Manuel,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user numas
France
1 review
0 helpful votes
  • Send Message
August 7th, 2020
Verified purchase

Le logiciel n'a pas pu réparer mon tel (problème carte mere) les réponses et remboursement se sont fait vite et réponses rapide sav

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Numa,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user charliesc1
Hong Kong
1 review
0 helpful votes
  • Send Message
March 7th, 2022
Verified purchase

產品很好,能解決我iphone問題,但我使用產品後經過不小心意外的錯購買了不適用的訂閱服務後,客戶服務都能幫我爭取 退款服務,及其他解決方案

特別是公司客戶服務Wendy,很快就幫我處理了問題,態度十分好,細心回覆, 值得推介,一定會介紹給朋友祝貴公司生意興隆

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Charlies C,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user imyfonet
iMyFone T.

How do I know I can trust these reviews about iMyFone?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iMyFone?