iMyFone

Very good support, Team was responding very fast and helped me with troubleshooting. Unfortunately Software did not repair my phone due to unexpected problem.
For possible refund make sure you check the refund policy prior submitting a request.
Overall satisfaction very good.

Only because there is no -5. Website give you guarantee, money back. So I paid. There is no mention of the software "being incompatible with Vista". Several emails later, they say no refund as it is my fault for having an incompatible operating system. Fine, wanted to tell everyone, don't consider this software, they are falsely giving a guarantee. In my opinion, thieves.

Despite issues about product not being suitable they were honest and understanding and refunded part of my payment since the issue was not covered by the software.
I suggested to allow purchase process to be more accurate before committing payment. They took it on board and el consider further development

According to advertisements on the Internet, their software suppose to recover my iPhone's permanently deleted videos but it didn't. Later, I searched through Apple forums and found out that permanently deleted videos can't be recovered at all.

Dishonest company, no money back guarantee and buggy product.

I downloaded the demo software, was assured that it would wipe my iphone and was asked for money. I checked that the phone was not registered in icloud and find my phone was off. The purchased version did not work, despite the demo claiming otherwise.

Customer support refuses to offer refund. Avoid this company at any cost.

Both options "Remove your screen code" and "Remove your Apple ID" is actually a phone restoration. It is written in one of the step, even if the options titles make you think tht your data is safe. ITunes does the exact same thing for free, so no need to buy this.

Bought because people on youtube were ranting about it. How great it is and why this was the only thing that could help my situation, well it didn't wasted 5 hours of my day, did not get my phone out of the loop and took $30. Just told me to delete all my info. IT DID NOT work at all, very disappointed.

My iphone wouldn't start and I was desperate so I bought a 1-month subscription even though I was skeptical bc they advertise as 30 days money back guarantee, but the trick is they will never honor it. Apparently they have hidden terms and conditions that are impossible to fill so you will never actually get your money back. It's a total bait and switch.

Hi,

The software didn't work for my use case (activation lock). In my opinion, the refund policy sucks! On asking for a refund, they suggested refunds were against their T&Cs, but offered 30%. I challenged this.

They then gave me the full refund, but I would be careful when paying any money to this company.

Thanks

After several exchange with support the software (i. E. Unlock iphone did not work). They offered 50%, refund, which I refused since the software does not work as it is stated by the vendor. After the last exchange, support suggested to try a different cable, which did not work. Their support vanished in thin air. Do not buy this software it's a scam. Initiated refund procedure through PAYPAL.

I can see that this would work fantastic for some people, and while imyfone did not work successfully to fix my phone as I had wished, and in the end needed to reset to factory settings (restored), I must comment that their customer service is excellent. They were willing to work with you to do everything possible to help fix your device, and in my case they were able to refund me my money since I had already reset it to factory settings once their online product told me that was the only option left.

The software did not save my phone without data loss. I had to do a clean reset which was the same as what I would have done with iTunes, without paying a single cent. In this aspect, the software has failed to do what it was supposed to do and hence I requested for a refund of my money.
What was more disappointing than my data loss and the software not saving my phone, was the misleading offer of a money back guarantee. "We could only offer you a 50% refund..." despite not solving my problem. That is not the behaviour of an honourable company, to market itself with a dubious 30 day money back guarantee subject to lots of terms and conditions.
This is a hard lesson learnt, not to believe in money back guarantees anymore. I would never purchase from this company again, and would encourage all to think long and hard about it before making a decision, and be prepared to not get back any refunds.

I allotted 4 points for the following reasons.
Even though I received no notice prior to re-billing occurring the company reimbursed me fully when I notified them of the fact. In addition the product worked sufficiently for data to be restored.
I haven't had to use it since first purchase but, at the time, it did what was necessary for me to continue work. Good company and product.

I downloaded and started using the Unlock My Android App. Halfway through the process it said "to go any further you must pay $39.99 for a Registration Key". Stupid me paid the fee. I never received my Registration Key. I have no reply's to any of my emails. Then I find out it was for a year's subscription. I cancelled stop payments from PAYPAL, bun Never received my $39.99 refund.

Didn't work because my model wasn't supported. There's a generic program you can run, but I went through 100% and it still failed. Support got back to me quickly though, they wanted to try to troubleshoot it, but I wasn't going to waste anymore of my time so they gave me a refund.
Just make sure to keep track of your order number, as you'll need that if you want to cancel the subscription through their link. Otherwise, you can go to your PayPal and stop the recurring payment there (click your name in the top right, then go to "money, banks, and cards" on the left side menu, scroll down to "automatic payments").

Software unlocker did not work for my application, my phone was not compatible with software. I after pursuing refund I was hit with legal garbage how they won't refund under technical issues they don't understand. 30 day money back guarantee a fraud, the company is a fraud.

Refund guarantee, lol. IF I wanted to wipe an iPhone to remove the passcode screen lock I can do that without any software. Small print, blah blah, keep offering me bigger discounts to make me go away. I have contacted AMEX which is what I used to pay. They will recover the money. These people are scammers, the software does what iTunes does, so its completely useless.

Plus, all the 'affiliated' prestigious companies... yeah none of them use the crap these guys peddle!

Honestly, I was hesitated using their services as it was urgent work to do. But I must say they exceeded my expectations. Anyone willing to level up their experience with different tools must give them a try.

Do not sign up for any of their subscription plans. I bought a monthly plan but when i wanted to cancel the autorenew i won't even get a reply from them anymore.
They already charged me without my permission!
I do not recommend this company at all!
They are still charging me with their autorenew plan up to this day.
I tried to contact them many times, but no reply what so ever.
They won't even respond to this kind of reviews. They are only replying to their own reviews. I checked them on trust pilot!

I am really happy with imyphone's products and services. To me they are the best and has helped me in retrieving all data of lost pictures and documents from my iphone and an entire process only took 5-10 minutes of time. Best customer support services i have ever received till now. They give their customers a top priority and do understand their problems and situations pretty well.

I am a tech seller and bought 36 iOS running devices, all of them were MDM locked, which really sucked on my end. I scoured the internet looking for something that would work and didn't charge an insane price, and to unlock all of them only cost me $130 which saved my $#*! on reselling, on other places like 4MeKey they charge $9.95 per device, here I only paid $3.61 per device, great software and good UI

I ordered a product to retrieve some pictures that were permanently deleted by accident. I ordered a 1-month plan. It automatically moved to a monthly/month to month plan. I let them know that there is a very big difference between a 1-month plan and a monthly/month to month plan. Why would I need a monthly subscription to retrieve lost data?!? That is a one time thing. I submitted a refund request for the unauthorized charge and they said that I was beyond the return. They did inform me of some good news... my unauthorized monthly subscription had been cancelled. Thanks! I already knew that, because I cancelled it when I realized that they automatically renewed it a 1-month plan. I'm not sure who decided to list the plans like that, but they failed Marketing 101. The way the plan is listed does not follow market standards and is very confusing. It is listed as a one time purchase.

Despite their wonderful product, the company's customer service was outstanding. I purchased the software for my iPhone 7 that had the Apple logo flashing error that will not turn on. When I contacted the company for additional guidance based on my phone hardware problem, they meticulously responded promptly with step-by-step instructions. The instructions were so clear that even an individual with no prior knowledge would understand. They communicated with me until I resolved the issue which was hardware related, which the software could not fix. However, with all the trouble and time they undertook to solve the problem, they voluntarily refunded 30% of the cost price which I was not honestly entitled to since it was hardware related - broken battery compartment, according to the Apple store that physically replaced the unit.
I have done a lot of business with different company, none has risen to an occasion as this company. Kudos to Candice Z! Awesome service iMyFone.