• iMyFone

iMyFone

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Overview

iMyFone has a rating of 4.2 stars from 372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMyFone most frequently mention customer service, support team, and full refund. iMyFone ranks 2nd among Data Backup sites.

  • Service
    80
  • Value
    77
  • Shipping
    51
  • Returns
    70
  • Quality
    76
Positive reviews (last 12 months): 90%
Positive
9
Neutral
1
Negative
0
38
See all photos
How would you rate iMyFone?
Top Positive Review

“Trustworthy company”

Allen R.
11/4/24

I tried to use the software to retrieve my iPhone data to no avail, but it may have been because I inadvertently bricked the phone while trying to update it through Apple. The owners of this software upheld their promise to refund my money if I was not satisfied, so I thanked them for that and appreciate their earnestness as an honorable company.

Top Critical Review

“What's up transfer data from Andriod to Iphone”

Chirag j.
7/15/22

I Subscribe to what's an app transfer from Android to iPhone 13 pro max which is not working. They are saying compatibility issues. Which does not mention on any where. If something goes wrong there is no way to identify it. It looks like a fraud. Please be aware before you buy this product.

Reviews (372)

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Reviews that mention popular keywords

echo zhou (14) support team (18) customer service (97)
Thumbnail of user joachimd7
Germany
1 review
0 helpful votes
  • Send Message
May 6th, 2022
Verified purchase

I am very satisfied with the support of iMyFone. With the greatful help of Chloe, my iphone now is working again without any problems. Company iMyFone is a wonderful help to solve problems with iphones. Many thanks.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Joachim,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user liamj49
Georgia
1 review
0 helpful votes
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December 10th, 2020

I recently used D-Back to restore some pictures that I had accidentally deleted and the software worked like a charm! This is a tool which I'd definitely recommend to others.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Liam,
Thank you so much for your amazing feedback!
We will try our best to offer the better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user kristianc31
Slovakia
1 review
1 helpful vote
  • Send Message
October 30th, 2022
Verified purchase

Seller did everything they could to satisfy my needs even though software wasn't performing as expected. I received refund. I'm happy with my experience.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Kristian C.
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
IMyFone Support Team

Thumbnail of user gregoryw378
Bangladesh
1 review
0 helpful votes
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July 1st, 2021

Transferred whatsapp chat from android to iphone smoothly, did have a minor issue at last stage but spoke to technical s upport who helped resolve this easily. Definitely recommend this!

Products used:
iTransor

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Gregory,
Thank you very much for your comment.
We are thrilled that you love your experience with us.
We will try our best to offer better products and support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user ramif5
Canada
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Easy to use and good customer service experience at first I purchased the wrong software and then I purchased the right one they refunded the one that I purchased incorrectly and the phone is now usable until I can get a new one

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Rami,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user ryans1318
Indiana
1 review
0 helpful votes
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January 14th, 2022

I coud not remove my screentime passcode and had gotten up to 20 attempts before I had no idea what to do and eveyrtime i tried to use apples forgot passcode opthion it would count as another failed attempt. This works and saved me a trip to the apple store.

Tip for consumers:
Just follow directions exactly.

Products used:
program

Service
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Ryan,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user uur
Turkey
1 review
1 helpful vote
  • Send Message
May 9th, 2021
Verified purchase

Payment was made, they did not grant a license, no money was refunded. We cannot find your answer license code from the company. Pretty bad management. They don't take my money and give my license.

Tip for consumers:
You pay money, you cannot get a license. You lose your money

Products used:
iMyfone Anyto

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Uğur,
The license code of the renew order is the same as that of the original order.
You can use the license code of the original order.
If you have changed the email address when you renew the license code, you need to provide us with the original order so that we can renew the license code for you manually.
We did not receive a reply from you so that we could not do that for you. However, we have also sent you another new license code. Would you like to check your email inbox?
We will try our best to provide you with a satisfactory solution.
IMyFone Support Team

Thumbnail of user jarodp6
Missouri
1 review
0 helpful votes
  • Send Message
July 24th, 2022
Verified purchase

Service corrupted my phone and when I asked for a refund, they offered to give me a discount on the membership and a return of not even half of my money spent. Would not recommend.

Tip for consumers:
They will come up with any reason to not fully refund the customer.

Products used:
Umate pro

Service
Value
Shipping
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Jarod,
Thank you for your comment and sorry for all the inconvenience.
We will check the problem and offer solution to you in the email, would you please check it later?
Thank you so much for your kind understanding.
IMyFone Support Team

Thumbnail of user coreyg78
New Jersey
1 review
4 helpful votes
  • Send Message
December 9th, 2019

Ordered lifetime family license two years ago used software once. PC required hard drive replacement, deauthorized operating system, formatted drive and replaced. The license key would not work. Contacted and they gave me a trial license and lied to me. After thirty days I realized the software was no longer licensed, so I contacted them about twenty times they sent multiple bogus licenses and wasted huge amounts of my time. Con artists. Still waiting for a working license key. I contacted corporate still no reply. Will be reporting them to authorities soon if they don't give me a license. They say the license is good for one drive, then why was it lifetime family license? Con artists.

Edit: after a good deal of badgering and contacting corporate they gave me a functional license. I am hesitant given that the last license they gave me lasted 30 days. This is in fact listing as a lifetime license. Hopefully this matter is resolved. Increased ratings to 3 stars. They will have to earn additional stars.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Corey,
Thank you for your comments.
We have checked that we offered the new license to you for your issue.
Please feel free to contact us if you have any other issues.
IMyFone Support Team

Thumbnail of user tommyl98
New York
4 reviews
1 helpful vote
  • Send Message
April 26th, 2021
Verified purchase

I had a problem with my PC unrelated to the software and their customer service people were very helpful and quick to return my message. Thanks so much!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Tommy,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user jasonp793
California
1 review
0 helpful votes
  • Send Message
September 4th, 2020
Verified purchase

I had some issues with my purchase, and the customer service was prompt and efficient. Additionally they took extra steps to try and help sort out my issue.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Jason,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user maxb424
Germany
1 review
0 helpful votes
  • Send Message
May 29th, 2020

I bought the MAC Version and followed the instructions but instead of migrating whattsapp from anroid to my Iphone, the tool crashed 4 times.

I`ve sent the reports to Apple to learn why this tool crashed 4 times.

The support of iMyFone didn't react at all yet.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Max,
Thank you for your comments.
We are sorry for the late reply. Could you please tell us the transaction ID, email address, or order number, so that we can check the case for you and provide you a satisfactory solution.
IMyFone Support Team

Thumbnail of user ibro.hussain
AE
1 review
1 helpful vote
  • Send Message
May 10th, 2023

Worked perfectly for me and was able to unlock my iPhone successfully, and their customer service agent Mollie was nice with me and very helpful, thank you!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Ibrahim H,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Thumbnail of user hasany4
Turkey
1 review
0 helpful votes
  • Send Message
July 14th, 2021
Verified purchase

The company is successful in every aspect, the fast response and interest are magnificent. Customer service was very helpful in my purchase with the company. I congratulate you on your success.

Thumbnail of user alexandrec60
Germany
1 review
0 helpful votes
  • Send Message
April 8th, 2022
Verified purchase

We bought the product to get the data of a deleted chat by WhatsApp and that's what the software did for 100%. Further more the support was very competent and reactive.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Alexandre,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user hasinthas
Sri Lanka
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

I recently had the opportunity to use a data recovery software called "iMyFone" and I was quite impressed with its capabilities and customer service.

The software is very easy to use and has a clean interface that is simple to navigate. I was able to recover lost files quickly and efficiently with its intuitive scanning and recovery process. The software also supports a wide range of file types, including photos, videos, music, documents, and more.

What really stood out to me, however, was the customer service provided by the iMyFone team. I had an issue with the software and reached out to their support team for assistance. The representative was very knowledgeable and patient, and provided step-by-step instructions to help me resolve the issue. They even followed up with me afterwards to ensure that everything was working correctly.

Overall, I highly recommend iMyFone for anyone in need of data recovery software. Its ease of use, broad file support, and exceptional customer service make it a top choice in the market.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Hasintha S,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user annal651
RU
1 review
0 helpful votes
  • Send Message
February 5th, 2021
Verified purchase

I downloaded the program. The manager helped to return 100% of the cost and answered all questions. Although the communication was not long, but very polite, fast and high quality

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Anna,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user ahmedk84
Pakistan
1 review
0 helpful votes
  • Send Message
December 11th, 2020

I decided to use their product for parental control, and to my surprise, they had much to offer than I initially thought. Surely one of the best in the market.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Ahmed,
Thank you for the feedback.
I'm delighted to hear that you had such a great experience interacting with our product.
IMyFone Support Team

Thumbnail of user athifa3
Maldives
2 reviews
0 helpful votes
  • Send Message
July 14th, 2020
Verified purchase

Very user-friendly, straight forward menus and did the job well in providing the solution.
Overall experience was very good with prompt support from the technical team.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Athif,
Thanks for the comment on our program and your experience with us.
We are always here to help if you have any issues.
IMyFone Support Team

Thumbnail of user petert540
Canada
1 review
0 helpful votes
  • Send Message
September 14th, 2020

Great product, very easy to use and amazing customer support. I highly recommend this program for anyone that wants an easy fix.
Great experience for me!

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Hi Peter,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user anselh7
TW
1 review
0 helpful votes
  • Send Message
August 14th, 2021

Mega helps me through all the difficulty. Really appreciate it. I am glad the problem is resolved. Not sure how it works at first thanks to representative patiently helps me.

Tip for consumers:
Make sure understand how it works before purchase.

Products used:
Imyphone lock wiper

Service
Value
Returns
Quality
Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Ansel,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team

Thumbnail of user vetom1
Pakistan
1 review
0 helpful votes
  • Send Message
December 13th, 2020

The data recovery software is incredibly correct as it recovered the lost data on my iPhone easily. If needed, I am definitely going to use it again in the future.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Veto,
Thank you for your feedback.
Would you please inform us your order number or email address so that we can check the problem and offer a satisfactory solution to you?
Thank you so much for your understanding.
IMyFone Support Team

Thumbnail of user ethanl79
Texas
1 review
0 helpful votes
  • Send Message
December 10th, 2020

I wanted an accurate location changer to help me play pokemon go without leaving my place. Imyfone anyto helped me with just this and I appreciate such excellent services.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Ethan,
Thank you for the feedback.
I'm delighted to hear that you had such a great experience interacting with our product.
IMyFone Support Team

Thumbnail of user michaela2621
Washington
1 review
0 helpful votes
  • Send Message
December 10th, 2020

I've had frequent RAM issues on my iPhone in the past, however, ever since I started using Umate to clean my iPhone's storage, I haven't faced such issues and this has also consistently improved my iPhone's speed.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Michael,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team

Thumbnail of user chrisg1110
Canada
1 review
0 helpful votes
  • Send Message
December 10th, 2020

Amazing software! I've used multiple tools offered by imyfone and I've been impressed every single time. The tools are easy to user and get the work done in just a matter of clicks.

Thumbnail of user imyfonet
iMyFone T. – iMyFone Rep

Dear Chris,
We are glad to hear that you are satisfied with our program. Please feel free to contact us if you have any issues. Thank you for your support.
IMyFone Support Team

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Thumbnail of user imyfonet
iMyFone T.

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