iMyFone

I recently purchased the watsapp recovery program to save chats to my PC. The program worked very well, very easy to use. The customer service department was very helpful with my questions and promptly helped me and credited my account for a wrong purchase.

Do not buy anything from this company, it does not work. Then you request your money back they lie that they return it to you! They won't! Impossible to contact the customer service... stay away from them and also report them to the BBB.

I purchased a thirty-day subscription to iMyFone Wipelocker on 10/19 through PayPal. The software did not fix my phone but I guess I'm out $30. I immediately canceled future automatic payments in PayPal that day.

The subscription email said it would renew on 11/19/2020. However, on 11/9/2020 I received an email stating my subscription had been renewed for another month. Less than thirty days from the purchase. The email contains a link to cancel your subscription. But of course that link does not work. I takes you to a page showing your subscription and when you click cancel it just says "error." Total scam.

I've placed a customer service request to cancel this subscription. I won't hold my breath for a response.

I use imyfone filme to edit videos for my youtube channel. I've been using the software for a year now and I've never had to complain. The software provides everything that you could expect from professional video editing software.

Imyfone continues to provide quality customer service to customers and are willing to resolve any refund or software related issue efficiently. I had a few queries regarding software and imyfone was willing to help in a timely manner.

The iMyFone support team is fantastic. Accessing and downloading the software was easy, and installation smooth. I had a slight issue and submitted a support ticket. The team was quick to respond and resolve my issue. The entire experience was smooth and hassle free. Would recommend this team highly.

I received fantastic service from these software experts.
It was a fantastic purchase that solved a long running problem for me.
I wish to recommend Sakara who was the agent that I dealt with who
Did a brilliant solution for my software problem.

UPDATE: After posting this review and screenshots of the customer service I received, the site customer service team responded back to my reply email/this review. They have offered a full refund. I am only increasing my stars to 3, because of the follow up customer service. App is fine to use for creating content, but the initial customer services could use a little work.

I attempted to cancel my subscription for next year's service (I am not using the software). I have had an account with them for the past few years with little to no use. This past year I have not used it all.

The customer service said I missed my window to close it and refused to refund me for next year's subscription service. They give you a 10 day window before renewal date to cancel according to their customers service. Their defense was they sent an email. Well the email went to my spam.

Their customer service said they would still allow access to the site and 30% refund. I go in the site to log in make sure it cancelled for any future charges, and the site shows me "the account does not exist". So they cancelled my account and still charged me for service. I do not recommend this company to anyone. Shady way to do business with customers.

The iMyphone umate pro refund policy is a fraud. It works only if the program presents technical problems.
If you are unsatisfied or disapointed with your purchase. Sorry!. They got you money and no refund.
Dont believe that the program is great because it is just more of the same.
A fraud!
I lost my money and time.

I was able to purchase a 1 month subscription and apply the license to the app I downloaded on my Mac. Unfortunately, the app wasn't able to solve my problem as my iPad was already bricked due to a hardware issue. My main issue was trying to cancel the recurring subscription because I was being prompted for my credentials and getting a bad response when I clicked on retrieve username/password. I had to call customer service to cancel the service.

Purchased the service to remove MDM from my iPhone. It never worked. I opened two tickets and never heard from them. When I asked for a refund, they offered to refund 1/2. I told them this wasn't acceptable and that I wouldn't go away. They finally agreed to refund me but two weeks later I am still waiting for the credit card credit and they are not responding to my emails. This is a scam! The customer service is awful. Once you give them your credit card, that is it.

I started to freak out a lot since my phone was stuck in recovery mode and after buying the 1-month package I used standard mode and it worked! I wasn't expecting it actually to work because the apple logo loading popped up again but after leaving it in it worked. I also got all the messages I missed when my phone was off. RECOMMEND!

Their website says this:
"MONEY-BACK GUARANTEE

30-day money back guarantee
Free trial for all programs
Preview before purchase"

After spending a couple of hours trying to get the program to repair my wife's iphone, I requested a refund,,, not days after, not weeks after, a couple of hours. Days later a canned response was sent,, I had done everything on it, I said your product was unsuccessful in retrieving my wife's data,, then they said that because I didn't send them the "log files" they are unable to refund me. I said "where are the log files?" crickets... I would avoid this company and all of their products as they are not true to their word. I will take this up with my credit card company..

Imyfone has a lot of good functions, and the one I use the most is imyfone anyto, it helps me a lot to change the gps location of my ios phone, which is something very difficult in ios because of security systems but incredibly imyfone anyto manages to change it in a way very easy for anyone to understand, it has a simple and very intuitive interface to make it easy to use.

My device's screen has malfunctioned. Was hard to tell whether it was a hardware issue or a system issue. So I chose the iMyFone D-Back to upgrade the system. The process was very smooth. Yet, the issue was tragically not resolved as expected.

After knowing that it failed to solve my problem, with the assistance of a Technical Support Specialist, Echo Zhou, I regained a 30% refund. Truly appreciated his professionalism and patience, which made the matter satisfactorily resolved.

On the other hand, I can tell the potential of the iMyFone. I will recommend their products to the people who would need around me, not only because of the features, but also their kindest to the customers.

Thank you for your warmhearted service and support.

Saw the ad on YouTube and decided to try, to recover some Notes that were accidentally erased from my iPhone. Although I couldn't recover the data, the help and support department were always answering my questions and guiding me through the process until I found out why my data wasn't recoverable. At the end I got a refund, so now I know more about the program, the support team, and would definitely try it again if in need.

I purchased a product from iMyphone…
I purchased a product from iMyphone that was supposed to resolve an issue with my ITunes backup. All it did was go out and reinstall my iTunes, which I already had done. I requested a refund for what amounted to scam software. This is their response when I requested a refund.

Thank you for your reply and sorry for the waiting.

In this case, please note our software doesn't have any problem.

As for the refund, I'm afraid that we could not issue this refund according to our refund policy which you could refer to here: We provide 30-Day Money Back Guarantee, provided that "Software purchased has terminal technical problems, and no solution has been provided". In this case, it is not a technical problem. Hope you would understand.

I had been facing serious iPhone issues that prevented me from using it. I purchased Fixppo to resolve the problems. However, I soon realized that my iPhone was totally trashed and couldn't be fixed. I applied for a refund and the customer service acted professionally and gave me my refund.

We purchased the LockWiper app from iMyFone.com. We had problems installing the file: it looked like it was installing, but then the app never appeared. We tried it many times and on two different Macs. We were worried it was a scam. But we filled out their online customer service form and they replied same day with a couple of suggestions. One suggestion was access to an older way to install the file - and that worked.
We ran the application to "wipe the lock" on an older iPhone and it worked as described. This saved us a few hundred dollars. We were so relieved it was not a scam and we got it all finished same day. Thank you to Alice in tech support.

When I was trying to update my iPhone to the OS 14, it encountered a bug. Because of this, the screen of my phone was locked and I couldn't use my iPhone for anything. Even after inputting the right password for many times, the problem persisted. But I got lockwiper to fix the problem in some minutes. Thanks a lot!

The company very quickly sorted a mistaken double payment taken from my Bank (not their fault) and refunded me. In this respect I'd particularly like to thank their employee Kiki.

Unfortunately I had deleted pictures from my gallery that I didn't realized I would need so I found this data recovery software iMyFone and decided to give them a try. I used their software tool D-Back to restore my deleted pictures and it worked! It was smooth and easy. I couldn't be more satisfied.

I asked around my local retailers and phone providers and as soon as anyone hears iOS to Android they immediately said: no way, can't transfer the history. They use a different operating system.(iphone to samsung)
Luckily I found this software! It worked like a charm!

It's backup feature(free of charge) is pretty good that we can look all the images and videos that we have on the device in line, was pretty bumpy for a few days that it didn't restore at first((Restore function isn't free) but the technician Tony helped figure out which file caused the issue and once the extra step was done all my files from the time I backed up before was restored(within 4 work days)! Definitely worth the 1 month membership :D definitely Recommend!

By the way, when you buy a 1 month plan you may be subscribed for continuous charges, just make sure you cancel your subscription before the times up and there won't be any unnecessary charges(seems like a recurring topic when I was reading reviews myself.)

本來剛換手機遇到周邊的手機行/電信公司/周邊商品店 每個都告知無法把line 歷史訊息由iphone轉到android, 但還好找到了這軟體! 成功把我iphone的歷史訊息轉到我android的手機!(蘋果轉samsung)

隨然工程師Tony辛苦花了些時間研究問題來源, 但一找到原因就協助我可以把紀錄都拉到了新手機上! 我只有買1個月的服務但絕對值得! 強力推薦!
(而且備份功能還可以讓我們在電腦上看到全部聊天訊息及line內的全部照片/影片, 音訊, 等 附件也可以匯出, 改天來嘗試用這功能看看。)
小提醒: 你若買了一個月計畫請記得在一個月前去取消訂閱喔! 我看很多評語都有人反應有持續收費的問題。但你只要取消訂閱就不會有這樣的問題的。