Indeed

I find it is very disturbing, that Indeed will disable an employer account, which I have had open for over 2 years. In fact, I have hired many people from using the Indeed Platform. I found the resumes that I receive from their site is excellent. The quality of employees are also fantastic. I chose Indeed as my number one source when I am hiring for my licensed security & investigation business. Today, I received an email stating my account has been suspended. I respond and they again state it does not meet the integrity of their site. I then send in my license from my regulatory body to their email showing that I am a licensed agency, to which I receive no response. It is very disturbing that Indeed.ca would not want businesses like myself who are licensed by a provincial regulatory body to advertise postings on their site. I was actually going to purchase ads from them as well. However, what if they get pulled. As well there are other Security Companies and Private Investigation Agencies that are on their site as well. So I am not to certain why they pulled my posting and disabled my account. UPDATE: Indeed rectified the situation Thank you, for rectifying it so quickly.

I have used indeed for a few years and have located several new employees.

The only change I would ask is that all people add what type of work they are looking for.

It still does not matter what you determined. It is still unprofessional and not a good way to do business. If there are processes of how to conduct business on the site then ensure it is understood by the customer, therefore the quality just went from a 100 to 0. Enabling my account did not matter one way or the other. I don't waste my time or company money on scam sites.

I recommend recruiters to try: monster.com, headhunters.com, These are quality service sites that offer assistance and will advise you in the process.

Indeed-support S wrote: -------------------------
Hi Stephanie, we apologize you have had a poor experience. After fully reviewing your account and additional company information, we determined that we would not be able to proceed with re-enabling your account. While you were able to use the account prior to this decision, Indeed reserves the right to review accounts at any time and disable further use if it is in the best interest of our job seekers. The reasons behind this decision are kept confidential to protect our Quality processes and the integrity of the website. For additional information, please review our Job Posting Guidelines: http://www.indeed.com/hire/job-posting-guidelines Thank you.

For some reason, Indeed disabled my account and I don't know why. There was no notification whatsoever. Now, I am not able to post any jobs or access any of the old jobs.

I have used indeed for long period of time but now its service is getting worst day by day. One of the Worst Service by Indeed. Very Much Disappointed all my accounts are getting blocked how come a single recruiter can pay you a huge Amount of Money and the Last if You Cant provide free posting then please take that statement out because there are lot more best Job Portals compared to you but you was giving best Free Job Positing and you are degrading yourself in that only now.

After spending 7 hours completing a applications which I saved after each section, I submitted it, then get an email back from Indeed to "Due to technical issue we were not able to send your application, please re-submit" I click on link to re-submit and my application has been erased!

I haven't found any other sites that are as simple and easy to use as a job-seeker. That said, read the other reviews from recruiters even here on SJ. Recruiters don't seem to like it nearly as much which could effect the future of the site.

My recommendation would be to use indeed as a job-seeker but do some really good research if you're a recruiter. No matter which category you fall in - don't rely solely on this site.

REASONS TO USE
[1] Great filtering for job-seekers to narrow down what they're looking for easily
[2] Incredible, streamlined interface - very clean

REASONS TO LOSE
[1] As a job-seeker you've found a better LOCAL resource for job postings
[2] As a job-poster you don't like the candidates you are getting

We've been using Indeed for a good almost 2 years now, the website itself has been OK. We have also been running paid ads whenever we need extra reach on this platform.

Just a few days ago we ran a job posting and for absolutely no reason (i. E. no out of the ordinary job postings, everything as usual) our account has been disabled. We sent them an e-mail and customer service through a feedback form, but have not received any feedback.

This is the first hiring platform that we have encountered which disabled our account with no explanation and as a result all the information of our potential candidates are stuck on the platform, with no way to retrieve them. We view Indeed as one of our sites for hiring, but in light of the way they cavalierly rescinded access to our account with no explanation, this view will not be the same anymore, and we may need to consider further course of action if they do not respond, as our past 2 years' data is held on the platform with no access.

Edit: Account re-enabled recently, review changed to 3 stars from 1 star. The reason given by them was to verify the authenticity of our account - still a very poor way to do so without giving prior notice, especially to clients who have been using their platform for a long time.

If I'm being honest, I'm a black male small business owner and I feel discriminated against. If I could leave 0 stars I would. I had heard great things about indeed from a friend, but unfortunately when my small business started using the account they disabled it for absolutely no reason. The job listing I posted was for Laundry Delivery Agents and the entire listing fit their listing guidelines.

I contacted them numerous times to appeal their decision and reinstate the account, but I can't seem to get a human being. As someone who values their time, this was horrible. If you're black or own a small business, let me save you all the headache and warn you to NEVER use this website. If you need to post a job listing on a site that literally asks you to "post jobs" (and that doesn't disable your account once you post the job) use FaceBook! It works wonders.

*P.S. I've read some of the other horrible reviews on this site! This is just ridiculous, I'll definitely be contacting BBB about this!

Spent a ton of money with zero qualified employees. Called when I realized how much I was being billed... Don't waste your money or time! Wish I had checked this site first!

After 2 years of using this site, they arbitrarily decided what we do is no longer acceptable. Sent an email basically asking me to guess at what that is. Called customer service and they told me they are not informed of the reason either and no one will tell you what the issue is. They also suggested I lie-very professional of you. It's better for me to lie to people I want to work with than you telling me what the issue is and working together to resolve to both parties satisfaction. Filled out their form to contest suspension. Apparently our crime is sending out a contact to resume posters without mentioning a specific job. I indicated I would not send any further contacts without mentioning a specific job. Apparently not good enough-. One strike and your out. I own an employment agency that deals with a specific field, and have different jobs every week all of which potential candidate may be qualified or may not be. Additional questions are necessary, as it is OK for resume poster to be illegal, lie about their experience and location. No one has ever complained about what we do. Filled out their form to contest the suspension and the reply I received is unbelievable. Not lifting suspension and -. "Further appeals for this suspension will not be considered or responded to." You wont even respond to a paying member of your website? Not many businesses have the luxury of deciding we wont talk to you anymore. We are on dozens of job boards and Indeed is the only one that treats its customers this way.

I live in a very rural area with only one Internet provider. It is wireless. It drops packets constantly. Indeed forces you to take silly assessments they market to their employers. These assessments are junk science and useless but the point of my complaint is that if your internet drops a packet (which happens to all of us constantly) your assessment will make you look like an idiot but they will not delete it or allow you to retake it. They also share it with other employers without your permission. This is slander and a massive violation of my privacy. The assessment is not valid and now they are telling the world how I did on it? When I complained to customer service they told me to call a lawyer. Therefore, they are slandering me and violating my privacy without my permission. Since they are a big tech monopoly like Facebook, the FTC needs to do something about this horrendous and clearly illegal privacy policy. Indeed is a joke and I recommend everyone stay clear. And if you are an employer don't waste your money on those horrible assessments.

Created a new indeed account and posted a sponsored job. Within minutes, the account was disabled due to quality standards. Please let me know what is required to complete this posting process.

Mediocre site to find candidates and very high fee. Billing is open ended so you may forget you have an ad and you end up with a large bill. Use another service.

I had some issues with Indeed the last month as I couldn`t post a job with them. However, after posting in this site Dorit, Indeed representative, contacted me immediately and I found out that It was a mismatch -posting a job in another state and using Indeed USA. After posting the job in the correct indeed everything was fine and job was posted in 1 hour.
Overall very happy with a quick feedback and resolving the problem.

Is there any job on Indeed that is real? It's either I get contacted for Sales jobs stating my resume matches their qualifications, which based on my degree in Web Development I can only guess means having a pulse is all you need. 25 years in customers service, many freelancing in web dev and a degree, can't get anywhere. Not even rejections, by the way, but flat out crickets. Resume was viewed -> job expired. What? It's a waste of my time to be applying for a job through this website to get nowhere. I even have resorted to taking my degree off of my resume to gear it more toward a customer service job, hoping they don't see that I'm over qualified and not want to hire me because they think I won't be happy taking calls with a degree. Yeah, I love how employers think they can anticipate my feelings, but that's another topic. This website is a pure waste of time.

I gave it two stars because of how easy it is to use and waste your time. So at least I don't have to waste time at wasting my time.

I've been using it for more than a year, btw. I'm not new at this

Indeed disabled our account with only the generic communication saying only "One or more of the jobs you posted to Indeed.com was deemed not consistent with Indeed's quality standards". This is on the same job post we've been using for years. After weeks of back and forth, escalations etc, they told us the issue was they needed proof we were a company. (Nothing wrong with the job posting) Indeed provided ZERO information on what the issues were with our account, and after sending multiple documents proving we are a legitimate business they turned our account back on and asked us to post the job. I understood that whatever issues they had with us, were now resolved. We reviewed candidates for about a week, when suddenly the account disappeared again, however this time there was no communication at all. Not only that, the day they disabled the account, they also fraudulently charged my credit card for services I had not purchased. A call to the 1-800 number resulted in no explanation, only that we don't comply with the terms of service; They claim that the 'Quality Team' reviews the cases, yet nobody can tell us what exactly in the terms of service is out of compliance, and they don't provide the opportunity to correct any issues. This is the worst company we've ever had the displeasure of working with, and I highly recommend you find alternate service.

I have worked for The Rowland Group for over 10 years and this has been my favorite job EVER! The Rowland's always do "the right thing" ALWAYS! They are very fair, the work environment is fun and we all work together as a TEAM.

BEST PLACES TO WORK!

This is by far the worst service that I have ever used. I posted a position on this website as a free service. Less than a week later my account was charged 27. Xx dollars. I called customer service to complain letting them know that I did not receive a single qualified applicant for the opening I posted. I was blamed by the customer service rep stating that I basically did not know how to post a job which is actually funny since I spent 20 years working for a Job & Career Counseling firm and another 10 years as a job placement manager. TERRIBLE SERVICE FOR EMPLOYERS! I should have stuck with Monster!

It has come to my realization that there is no way to delete my credit card info from your site nor our entire company info. This will be report the Ministry of Consumer and Commercial Relations Canada - Federal Government - Your website is very clever in making it easy to sign up and literally IMPOSSIBLE to delete - I will be posting this message on every site I can possible advise employers of your unscrupulous practices.

Hi Indeed disabled my account saying not according to standards after taking my money.No explanation of what standards. Also no refund totally crap. I wanted to give zero rating but cannot.

Been a consistent user of the website, but all of the sudden it just kept on redirecting me to ads.indeed.com and upon checking other details our company account has been disabled.

Indeed disabled my account and had given no clarification why they are disabling. They say ads post is free but after a day of posting, they disable the account. Completely unprofessional